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Work Samples

1986, Palgrave Macmillan UK eBooks

https://doi.org/10.1007/978-1-349-07132-6_9
9 Work Samples The use of some form of test is a feature of many personnel selection procedures . Often these tests take the form of a pencil-and-paper psychological test (for example, general intelligence, numerical ability, aptitude or personality) . To the designer of the personnel selection procedure the rationale for using the chosen tests will be perfectly clear . In a well-designed scheme job analysis and other preparatory work will have identified the psychological characteristics that are thought to be good predictors of successful job performance. Tests will then have been selected to identify the candidates who display the desired characteristics . From the point of view of the candidates , however, the justification for the chosen tests may well be less clear. This procedure of conducting a job analysis, inferring from this the desirable psychological characteristics and developing a set of predictors to identify these characteristics is probably the most common method for the initial design of selection schemes . The predictors produced in this way, whilst potentially valid, often require candidates to display behaviour that is rather different from the behaviour that they will eventually be expected to display at work . Thus an applicant for a job as a machine operator may be expected to take tests of general intelligence, numerical aptitude and mechanical aptitude . The potential machine operator may welI not be asked to operate any machinery . Wernimont and Campbell (1968) have commented on this traditional method of choosing predictors. They note that there seems to be an implicit or explicit insistence among applied psychologists that predictors should be somehow different from criteria . Furthermore, Wernimont and Campbell argue that for effective selection it would be more appropriate to make use of predictors that are not different from criteria . They argue in favour of using predictors that are realistic samples of behaviour and are actualIy as similar to criteria as possible. Asher and Sciarrino (1974) have made a very similar point arguing for what they describe as point-to-point correspondence between predictors and criteria. In other words, the behaviour that a 187 M. Smith et al., The Theory and Practice of Systematic Staff Selection © Mike Smith and Ivan T. Robertson 1986 188 Predictors predictor requires of the candidate and the conditions under which the candidate is expected to display this behaviour should be as similar as possible to the criterion (that is, actual work behaviour). Over the past 25 years or so researchers have deliberately attemp ted to produce valid predictors that are as similar as possible to the desired criterion behaviours . Rather than using psychological tests or other 'signs ' of behaviour this research has explored the extent to which realistic 'samples ' of work behaviour can be used as predictors of subsequent job performance . This approach - 'work sampling ' involves identifying a task or set of tasks that are representative of the job in question and using these tasks for pre-employment testing . Figure 9.1 provides a comparison of the work-sampling and 'traditional' approaches. JOB I TASK ANALYSIS T"k' invo lved Psycholog ical characteristics needed 1 Measures of relevant psycholog ical characteristics (e.g. int elli gence tests) 1 SIGNS of behaviour wor k-sample test I SAMPLES of behaviour FIGURE 9.1 A comparison of work-sampling and 'traditional' approaches
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