Uninhibited Institutionalisms1
Mats Alvesson
Tim Hallett
Andre Spicer
Alvesson, Mats, Tim Hallett, and Andre Spicer. 2019. “Uninhibited Institutionalisms.”
Journal of Management Inquiry
https://journals.sagepub.com/doi/abs/10.1177/1056492618822777
Abstract
Institutional theory (IT) is a very influential set of approaches in organization studies. There is
increasing critique that the set is becoming uninhibited: too broad, dispersed, and confusing.
Efforts to rejuvinate the field(s) have led to all-embracing definitions and efforts to account for
too much, which makes it difficult to identify what is distinct about the assembly of research.
This article discusses critically the state of IT and suggests some reconceptualizations of
institution and institutional theory and points at some alternative lines of development.
Introduction
Institutional theory stands on a precipice. It has reached terrific heights: hundreds
of papers published in top journals representing multiple areas of research, scholarly
monographs with leading university presses, special issues of prestigious academic
journals, regular workshops and conferences, tenured faculty members at top universities,
swathes of doctoral students and multiple handbooks. However, these heights are
potentially dangerous, and there are wisps of criticism that threaten to gust. Some claim,
“that the development of institutional theory has shifted from ‘enlightening the masses’ to
‘preaching to the choir’” (van der Voet, 2014: 129). Others have complained that
1 We thank Amelia Hawbaker for her comments on this essay.
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‘institution’ has become a ‘vapid umbrella term’, which means everything and nothing
(Haveman and David, 2008: 588; David and Bitekine, 2009). Alvesson and Spicer (2018)
argue that institutional theory has passed its “best before” date, partly because of all-
embracing definitions and efforts to account for too much, which makes it difficult to
identify what is distinct about the assembly of research. Such criticisms are not restricted
to scholars who work outside of the tradition. Self-described institutionalists have
commented that the approach “is creaking under the weight of its own theoretical
apparatus” (Lawrence, Suddaby, and Leca, 2011: 52); while others suggest that “we need to
ask whether its power to explain organizational phenomena is withering in the light of its
rather splintered proliferation” (Greenwood et al, 2008: 31).
We share these concerns, and our purpose in this essay is to pose a number of
provocative questions about institutional theory and the practice of institutional research.
We do so as scholars who come to institutional theory from different perspectives. The
first two authors are sympathetic critics, who recognize the merits of old institutionalism
and classic new institutionalism, but have become concerned with the expansive scope and
potential dominance of contemporary institutional research. The third author identifies as
an institutional theorist and is likewise concerned that the approach is trying to become all
things to all people, a strategy that more often ends up angering nearly everyone. We share
the belief that some basic problematization and rethinking can be useful for
institutionalists and non-institutionalists alike.
We pose our provocations as questions because we recognize that there are
multiple answers and arguments to be made. In doing so our goal is to stimulate the kind
of dialogue, debate, and reflexivity that Journal of Management Inquiry is so successful in
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promoting. We explore the implications of the more critical responses to the questions as a
means to productively problematize aspects of institutional theory and research practice.
It may be useful for institutional research to take a step back before venturing further
forward. With this we hope to encourage more focused, interesting, and empirically
sensitive work, and to promote the search for novel and alternative frameworks.
Institutional theory: theory or brand?
Q: Do the significant differences in the various definitions of “institution” indicate some
problem with the notion of IT as a “theory?” Is IT a coherent “theory,” or is it more of a set of
varied approaches using the same intellectual brand?
There are multiple plausible answers to these questions, and it could be that the
proliferation of multiple definitions allows for vibrant creativity. Pluralism is often good.
For the sake of argument, however, let us suggest that the answer to the first of these
questions is “yes.” It is no secret that, throughout the literature, there are multiple, vague,
inconsistent, and contradictory definitions of “institutions”–if scholars even bother to
define the term at all (R.E. Meyer and Hollerer 2014, Purdy et al. 2017). Going back to
“old,” and “new” institutionalism, Phillip Selznick and his colleagues meant something
rather different than do John Meyer and his colleagues. Selznick’s cadre spoke not so much
of “institutions” but rather “institutionalization,” whereby organizations underwent a
process of value-infusion, often becoming “institutionalized” in a manner quite different
from the original organizational purpose (Selznick 1943, 1948, 1957, Clark 1956, 1970,
Messinger 1955, Zald and Denton 1963). Selznick’s distinctively organizational, historical
approach is a contrast to Meyer’s field perspective, where macro “institutional myths” are
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idealized cultural accounts that provide a “rational theory of how” organizations ought to
operate, supplying legitimacy when organizations conform (Meyer and Rowan 1977: 342).
In one sense, these different definitions are not really problematic because “old” and
“new” institutionalism are theories of different things, but in another sense the shared
terminology of “institution” masks these differences and creates confusion. “Institution” as
an organization that is infused with value and “institution” as responses to expectations to
conform are different phenomena and involve different conceptualizations that beget
different theories. Selznick’s is a theory of how organizations come to acquire a distinctive
character (1949, 1957), whereas Meyer’s is a theory of isomorphism.
Things become more complicated and potentially problematic when we consider
the range of definitions that exist under the now very broad heading of “new” or “neo”
institutionalism. In their seminal volume that gave “new institutionalism” its name,
DiMaggio and Powell (1991) spoke not of “institutional myths,” but rather institutional
scripts and schemata. Although the “mythic” approach of Meyer and his colleagues and the
“schemata” approach of DiMaggio and Powell are both deeply cultural, they gloss an
important implication: loose coupling is explicit in Meyer and Rowan’s focus on
institutional myths and ceremonial compliance (1977, 1978), but the concept of
institutional schemata, where organizational actors are unable to think otherwise, actually
implies a much tighter coupling to substantive practices. This kind of cognitively driven
isomorphism should follow templates quite far into substantive activity, and not stop with
surface structures. A well-known criticism of the DiMaggio and Powell view (circa 1991) is
that it promotes an image of cultural “dopes” (Colomy 1998), but dopes that enact
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institutional scripts unreflectively are not very savvy or good at creating ceremonial
facades around loose coupling.
Despite the shared heading of “new institutionalism,” these different definitions may
imply different theories of organizational conformity—a loosely coupled one and a tightly
coupled one, with different implications for how organizations operate. Organizational
ceremonies and organizational core structures with substantive effects are not the same
things. Regardless, the many quantitative studies of organizational conformity that
followed the seminal “new” institutional works relied on measures surface conformity,
leaving the question of the actual coupling to substantive activity unexamined (Tolbert and
Zucker 1983, Baron, Dobbin, and Jennings 1986, Baron, Jennings, and Dobbin 1988, Sutton
et al. 1994, Chaves 1996). The dependence on large-N quantitative studies featuring
surface measures of conformity created a robust set of empirical findings, but they also
blurred our understanding of the internal operation of organizations (or what Stinchcombe
1997 called the “guts” of institutions), and glossed the implicit differences between
institutions as cultural “myths” versus cultural “schemata.”
As new institutionalism has continued to proliferate, so have the definitions of
“institution.” Quite often these definitions are only vaguely specified. This makes it
difficult to identify the similarities and differences across the definitions, but again, with
careful consideration they seem to imply different things. For example, in 1987 Meyer et al.
began to gravitate away from “institutional myths” and towards “cultural rules,” but “rules”
imply less space and a tighter coupling between institutions and organizations than does
the loosely coupled imagery of “myth and ceremony.” In 1991 Friedland and Alford
introduced the alternative terminology of “institutional logics” which has recently taken a
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very expansive turn under Thornton et al. (2012), which we discuss later. In 1995 Scott
expanded the definition of institutions to include “cognitive, normative, and regulative
structures and activities that provide stability and meaning to social behavior” (p. 33).
With this expansion “institutions” were still cultural phenomena, but not just cultural.2
Moving into the new millennium, Fligstein (2001, cited by Lawrence and Suddaby
2006: 216) refers to institutions as “rules and shared meanings… that define social
relationships, help define who occupies what position in those relationships and guide
interaction by giving actors cognitive frames.” This definition is more narrowly cultural
than Scott’s, but it has more expansive implications—institutions are no longer just about
organizational conformity but also social relationships, social position, and interaction.
Lounsbury and Crumley (2007) expand in a materialist direction, defining institutions as
“sets of material activities that are fundamentally interpreted and shaped by broader
cultural frameworks such as categories, classifications, frames, and other kinds of ordered
belief systems” (p. 996). Here institutions are both, at once, material and cultural, but this
is quite different from Meyer and Rowan’s and DiMaggio and Powell’s vision where
institutions (whether “myths” or “schemata”) were the independent variables that explain
conformity in organizational forms. These definitions exhibit quite a bit of diversity,
suggesting that the meaning of “institution” is not intuitive. And yet, at times, other scholars
write as if the meaning of “institution” is obvious. For example, Green and Li (2011: 1663)
discuss “how actors are both constrained and enabled by institutions.” So institutions
constrain and enable, but so do many other things, and as a result it is no longer obvious as
2“Culture” is likewise a term that is seldom clarified by institutionalists and cultural
sociologists alike.
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to what “institutions” refers to, or how they are distinct from anything that is more broadly
“social.”
These expansive and often vague definitions vary, and they have varying
implications as to what is to be explained, and how. And yet, despite these differences, they
are all described as or incorporated under “new” or “neo” institutional theory. As just one
more example, in their influential edited volume, Greenwood et al (2008: 4-5) define
institutions as “more-or-less taken for granted repetitive social behavior that is
underpinned by normative systems and cognitive understandings that give meaning to
social exchange and thus enable self-reproducing social order.” This definition is made up
of nine, tightly packed aspects. Institutions are defined as (1) taken for granted, (2)
repetitive, (3) comprise social behavior, (4) based on normative systems, (5) and cognitive
understanding, (6) give meaning (7) and focus on social exchange, (8) self-reproduction,
and (9) creating social order. This is a lot, and the definition includes strong assumptions
about how the social world hangs together. We are open to the possibility that this
definition does capture what institutions “are,” and what they “do,” but questions remain as
to just how and how much these nine aspects actually do hang together and under what
circumstances, or alternatively, when or how processes such as “social exchange” and “self-
reproduction” exist in their own right and exhibit some independence or autonomy from
“institutions.” Putting such questions aside, however, our key point is that this definition is
very different from the original notions about “institutional myths” and organizational
isomorphism that launched the new institutional endeavor.
These are but a (admittedly convenient) sampling of the multiple definitions that
exist. By highlighting them here we do not intend to criticize the individual authors.
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Rather, we appreciate their efforts to, at least at a minimum, attempt to articulate what
institutions “are,” even if the result is a collection of pseudo-definitions. Our central
concern is that, for a theory that was developed to explain organizational homogeneity,
there is abundant heterogeneity in the definitions of “institutions.”
Granted this heterogeneity, is IT a coherent “theory,” or more of a set of varied
approaches using the same intellectual brand? We believe that, unless a scholar is
prepared to specify which institutional theory s/he is working under, while carefully
specifying its key elements, IT should be considered more of a “brand.” As a brand it helps
to provide broad identification into a scholarly tradition and it offers some value as a
grouping to those who adhere to it, but this is quite different from—and may obstruct—
theoretical clarity and interpretive capacity.
As a body of work, institutionalism seems to have traded theoretical coherence for
brand diversity. Further evidence of this exchange can be found in the many contemporary
scholars who are exploring concerns such as “institutional entrepreneurship” (Garud,
Hardy & Maguire, 2007) or “institutional work” (Lawrence & Suddaby, 2006). These
scholars are dealing with important questions (about change and agency) and using
methods (typically qualitative) that are rather different than the concerns of classic new
institutionalism (emphasizing stability, the level of the field, structural effects, and
quantitative measures of surface conformity). The concerns of “institutional
entrepreneurship” and “institutional work” are much closer to those of Selznick and his
interest in leadership (1957). Indeed, Kraatz (2009, 2011) argues that IE and IW
scholars—with their concern with purposive activity—are reinventing the Selznickian
wheel, but without his important focus on the role of the organization and the unintended
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consequences of purposive action. Nevertheless, contemporary IE and IW scholars wave
that banner of neo institutionalism or “IT,” and not “old institutionalism.”
As a brand, institutionalism is wildly successful. The proportion of published articles
in organization studies including “institution” in the title, the abstract, or the keywords has
doubled over less than 20 years (Alvesson & Blom 2018). The diversity evident in the
approach suggests that it is not a singular theory, but rather a confederation of loosely
coupled theories. Old institutionalism is a coherent theory of organic organizational
change. Classic new institutionalism is largely coherent theory of field-level isomorphism
(despite the differences between Meyer and Rowan and DiMaggio and Powell mentioned
above). Contemporary research on institutional work and institutional entrepreneurship
have much in common with each other, and scholars working in these areas wave the “new
institutional” or “neo I” banner, but this is strange in that these works seem to have more in
common with the “old” institutionalism that flourished from the 1950s to the 1970s than
they do with the “new” institutionalism that formed between the late 1970s and the new
millennium.
The reader may find the word “brand” to be pejorative, but we need to acknowledge
that, in today’s crowded field of mass research and mass publication, branding has become
unavoidable. Branding provides necessary labels and affiliations and it aids in positioning
and clear signaling (the importance of which should be well-known to institutional
theorists). The “brand” problem in social science is hard to avoid and umbrella concepts
with brand qualities are embraced (CMS, discourse, leadership, strategy as practice, etc.).
That institutionalists are in brand company does not mean that the problem is not
significant. Given IT’s popularity and enormous variation, the issue of branding stands at
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odds with theoretical clarity and distinctiveness. As a minimal response to this problem we
hope that we can at least work on trying to increase clarity about which “institutional
theory” we are talking about and subscribing too. For clarity, for the benefit of young
scholars, and for the benefit of outsiders looking in, it would be helpful if institutional
theorists would avoid the glossy terms “IT” and even “Neo I” and speak specifically of “old
institutionalism,” “classic NI,” and perhaps “millennial” or “post” institutionalism.”
An over-packaged use of “institution”?
Q: Does the over-packaged use of the term “institution” lead to slippery, and at times
confused, contradictory, tautological reasoning? Does this over-packaging inhibit our
thinking rather than expanding it?
Since institutional theory and research has become so vast, it is easy to select
specific studies and successfully argue, in response to the first question above, “No, because
here’s a case where the meaning of institution is concise, and it isn’t slippery or confusing.”
We do not doubt that there are studies that avoid this problem. We also recognize that
vague definitions can be useful and have a place in scholarship, especially in exploratory
and/or creative studies that develop new ideas and concepts. Because institutional theory
is now so broad, almost any critique can be dismissed through references to some
examples that fall outside of the critique or provide a counter-point. The field encompasses
so much research that it has become a moving target, difficult to criticize.
However, for the sake of argument and debate, let us propose that the answer to the
first question above is “yes.” In some instances, we think this is certainly the case. The
problem is not simply that there are so many definitions of institutions, but also that, in
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some of the definitions, so much is packed into the term. For example, Thornton et al.
(2012) define “institutional logics” as “the socially constructed, historical patterns of
cultural symbols and material practices, including assumptions, values and beliefs, by
which individuals and organizations provide meaning to their daily activity, organize time
and space, and reproduce their lives and experiences” (p 2). There is so much that is
included in this definition—social construction and history, the symbolic and the material,
individuals and organizations, meaning and action, time and space—that it is hard to
conceive of what might be excluded, and how an “institutional logic” differs meaningfully
from an “institution.” Moreover, these institutional logics seem to do quite a lot—and at
the same time. There is not much space left for “institutional non-logics” or for “non-
institutional” forces to accomplish anything. Nevertheless, in the next paragraph, Thornton
et al. add to the terminology with the notion of “institutional orders,” including family,
religion, the state, professions, and so on. These “institutional orders” seem to do the same
things as “institutional logics,” but the “orders” also “shape how reasoning takes place and
how rationality is perceived and experienced” (p. 2). However, as a part of ordinary,
common parlance (instead of theoretical parlance) “logics” are thought to shape reasoning
and entail various rationales, so with the addition of “institutional orders” it becomes
unclear if this is also what logics do, or if logics do something else. All of these
“institutional orders” influence individual and organizational behavior, but so do
“institutional logics,” as indicated by the above definition. An inquiring reader is left
wondering what, exactly, institutional logics, institutional orders, and institutions distinctly
“do.”
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This kind of over-packaging creates slippage and a number of problems. One
problem, as noted in the previous paragraph, is that “institutions,” “logics,” and “order”
seem to do the same things. With this, an “institutional order” becomes an “order order.”
This kind of tautological grammar is not merely redundant, it also creates confusion as to
what is the explanandum, and what is the explanans. A second and related problem with
this kind of over-packaged definition involves tautological reasoning. For instance, the
definition of “institutional logics” includes effects on individuals and organizations. As
such, it becomes odd to say that institutions influence individuals and organizations since
they are already part of the definition. Since so much is included inside of the definition of
an institutional logic, there is little that is left beyond the logic for the logic to explain. That
is, the logic cannot explain what it already is, because so much is endogenous to the
definition. The result of this kind of tautology is an expansive “relabeling” but not
“explaining” (Liska 1969: 444). By subsuming so much the concept explains less, not more.
Although this may be an extreme interpretation and supporters of the institutional logics
approach would surely argue otherwise (and we hope they do so), our point is that the
over-packaging of the definition creates more confusion, not clarity.
A third problem with this kind of over-packaging is that it strips otherwise discrete
concepts of their power. To repeat part of the definition, institutional logics “provide
meaning to individuals and organizations in their daily activity, organize time and space,
and reproduce their lives and experiences.” In this conceptualization time and space
become subordinate to the logics that subsume them. However, beyond institutional
theory, there are entire studies on the sociology of time and space (Mead 1932, Hall 1966).
In these works “time” exists in its own right, as does “space,” and they likewise “provide
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meaning to individuals and organizations,” and create the conditions of possibility of
action. Yet in the institutional logics perspective time and space become, at best, mediating
variables. In contrast, if we were to keep time and space outside of the definition of an
institutional logic, time and space would then provide alternative theoretical explanations
for organizational and individual activity, and allow for different ways of thinking. In
contrast, the over-packaged definition of “institutional logics” elides this kind of theoretical
pluralism in favor of a Meta theory. This Meta theory incorporates nearly everything, but
only as residual categories.
Fourth, because so much is included in the definition, it is unclear as to how the
elements relate to each other and help to explain each other. Take, for example, the
“historical patterns” included in the definition of institutional logics. Few would deny that
there are some effects of historical patterns on individuals and organizations, but there is
doubt as to whether historical patterns are so tightly coupled with the other parts of
institutional logics—assumptions, beliefs, the organizing of time and space, reproduction of
lives, and so on. Indeed, classic NI would expect these things to be loosely coupled. If given
a superficial glance, many things may appear to be governed by an “institutional logic,” but
on closer empirical examination the many things included inside of the definition are far
more muddled, and organizational life can exhibit multiple and inconsistent meanings,
meaninglessness, incoherence, and turmoil (e.g. Hallett 2010; Jackall 1988). The response
to this criticism may be that there are “multiple,” “plural” and/or “competing” institutional
logics at play, but notice again how such a response subordinates discrete organizational
processes to the overarching concept of “logics,” while too easily dismissing alternative
theoretical frameworks and understandings.
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Similar problems are evident in the concept of “institutional work,” an important
part of which involves “organizing and establishing procedure” (Lawrence and Suddaby
2006: 223). According to Lawrence and Suddaby, institutional workers are “culturally
competent actors with strong practical skills and sensibility who creatively navigate within
their organizational fields” (2006: 219). They are characterized by “awareness, skill, and
reflexivity” (note that this appears to be almost the opposite of the dopey view of people in
classic NI, despite the shared “institutional theory” brand). Lawrence and Suddaby identify
nine versions of work that creates institutions, six versions of work that maintains them,
and three forms of work that disrupts institutions. This is a comprehensive list, but
including so much undermines the core idea of “organizing and establishing procedure.”
How does work that disrupts institutions also “organize and establish?” Perhaps acts of
disruption should be seen as “institutional unwork” or “unworking” institutions, narrowing
the concept of “institutional work” instead of expanding it, or directing scholars to the
alternative, established literature on deinstitutionalization (Cherlin 2004).
The over-packaging of “institutional work” also creates tautology and confusion.
For example, Lawrence and Suddaby argue: “The construction of identities as a form of
institutional work is central to the creation of institutions” (2006: 223). This is an
obfuscating redundancy that becomes more evident if institution/al is replaced with its
definition: “The construction of identities as a form of (organizing and establishing
procedure) is central to the creation of (organized, established procedures).” Continuing
their argument about identity and institutional work, the authors use an example in which
employees of a non-profit museum are encouraged to see themselves as working in a
business. However, the meaning of an “institution” here does not work so well, because
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revising an identity is not really the same thing as creating a new procedure. It is hard to
equate an identity with a procedure and identity is also quite different from creating
business-like rule structures that confer property rights or affect technical standards.
Nevertheless, as long as the authors use the ambiguous signifier “institutional work” the
text seems reasonable, as it allows vague associations. However, if the specific meaning is
inserted into the language then the definition becomes problematic and leads to slippery
reasoning.
When adopting the language of “institutional logics” and “institutional work,”
everything becomes an “institution”: from the handshake to the corporation, from the
judicial form to the Western conceptions of the individual, from the family firm to a
procedure for accountability. By seeing institutions (logics) everywhere—spanning
historical patterns of cultural symbols and material practices which reproduce life
experience and organized procedures—concepts or insights that could have fallen outside
of the expansive lexicon are either co-opted or ignored. With this, it is possible that
scholars who have bought into the expansive lexicon of institutions may find it difficult to
conceive of their research in ways that are not inflected through institutional theory. As
Suddaby (2010: 14) has warned, “just as the world becomes a nail to a boy with a hammer,
so too do we lose the variety and complexity of the empirical world when we begin to view
it through a common theoretical lens.” In this way, the over-packaging of institutional
concepts inhibits thinking instead of expanding it. We have to wonder if the world of
organizational studies is becoming populated with people and hammers nailing down
organizational phenomena, sometimes in ways that make them unrecognizable.
Institutionalized theory: The path to scholarly legitimacy?
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Q: Has institutional theory become too much of a ready-made (if ambiguous) template to
guide what constitutes “good” research? Has it become too easy or tempting to follow
established templates set out by the various stands of IT than to engage in the costly search
for alternative theories to illuminate one’s data in a novel way?
The answer to these questions may very-well be “no.” As junior scholars will attest,
there is very little about the research and publishing process that is “easy,” and as
accountability metrics and quantitative measures of productivity expand in academia, the
pressure to publish and the stakes involved have only been increasing. Moreover, because
institutional theories are now so broad and ambiguous, it can be quite difficult to learn and
make sense of the expanse of IT and its various “templates.” As theories go, IT is not an
easy one to comprehend, and classic NI in particular is (or was at the time of its appearance
and peak) non-intuitive, which is also why it is so interesting and compelling (Davis 1971).
That so much is published with “institution” in the title may not indicate that it is easy, it
may be seen as proof of the high quality of the work, the “truth” of the various institutional
ideas, or may simply reflect the large number of people who find value in using and adding
to institutional theory (whatever institutional theory may mean).
Nevertheless, let us suppose that the answer to these questions is “yes.” As the field
has become established, we have indeed witnessed what Tolbert and Zucker (1996) called
“the institutionalization of institutional theory.” A worry here is that contemporary
academics are highly focused on getting published in the right journals and they may then
follow (institutionalized) routes and templates that seem to optimize chances for success
and recognition. Here we have the opportunity to turn institutionalism on itself, that is, to
use institutional theory to analyse institutional research. Doing so provides yet another
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example of the enduring value of institutional theory, but also the potential irrationality of
institutional research in practice.
In classic new institutional thinking, one of the central characteristics of an
institution is that it provides actors with a template to guide them as to what legitimate
social action is (Meyer et al., 1987: 22). Following this, institutional theory may provide
researchers with a framework that can be used to make their research appear as legitimate.
That is, when engaging with institutional theory, a research project is effectively “enacting”
a number of established templates that guide and constitute “good research.” With this, the
scholar’s attention is directed to a growing menu of “institutional” phenomena—legitimacy,
logics, mimesis, change, complexity, entrepreneurship, work, and more. So armed, the
scholar can go into almost any empirical setting with these existing categories and look to
fill them in. As a result, what might be considered esoteric topics by mainstream
management and organization scholars—such as the market for contemporary Indian art
(Kahari and Wadhwani, 2010), the norms in US gay bath houses (Hudson, 2008), anarchist
activists in London (Perkmann and Spicer, 2014), and the rituals of formal dining in
colleges at the University of Cambridge (Dacin et al., 2010)—are rendered legitimate. We
are not arguing that these studies are not “good.” Indeed we recognize their value. Our
point is that they are rather odd from the perspective of management and organization
studies, and they would seem even more bizarre if not for their institutional clothing. The
ceremonial label of “institution” and “institutional theory” can be a means to craft
legitimacy around seemingly peripheral and possibly “illegitimate” management and
organizational topics (Elsbach and Sutton 1992).
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To be sure, there are many cases where the institutional label, the data, and the
theory are a strong match, and are mutually reinforcing. However, if classic new
institutional theory is correct in its depiction of how the world works, there are surely
instances—even published ones—where the apparent fit between the data and the theory
is “ceremonial.” With a twist on Meyer and Rowan, we must wonder if there are times
where institutional theory is adopted and used not because it provides a special
understanding of a phenomena or a set of empirical material, but because it confers
legitimacy onto the research project. If so, this may actually promote a loose coupling
between institutional theory and the empirical material that is presumably being used to
understand. The existing body of research in classic new institutionalism would suggest
that this would especially be the case for latecomers, who might adopt institutional theory
to make their work (and indeed themselves) appear as legitimate. However, this kind of
ceremonial practice would offer little in the way of significant, novel contributions to
knowledge.
As Zucker has argued, “social knowledge once institutionalized exists as a fact, as
part of objective reality, and can be transmitted directly on that basis” (1977: 726). This
means that a body of theory that had previously been seen as rather radical (as classic new
institutionalism was from the late 1970s to the late 1990s) becomes treated as an
unproblematic part of how the world is. It is possible that concepts such as institutions,
fields, myths, isomorphism, institutional work, and institutional entrepreneurs are
increasingly treated as objective realities to be found out there in the field. When this
happens, many of the assumptions, questions, and ambiguities associated with each of
these concepts become taken-for-granted realities. As Willmott (2011: 69) points out, “in
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institutional theory, ‘institution’ and especially ‘individual’ assume a reified, self-evident
status, and, in this respect, proponents of institutional theory are forgetful of their (our)
own institutional work.” This kind of research practice would be good for institutional
theory and the institutional theorists who are ritually cited, but bad for social science.
Conclusion
In asking the questions presented in this essay, we hope to prompt useful debate
about the state of institutional theory and research. To be provocative, we have provided
answers in a critical, if ultimately sympathetic, form. We see some problems in the
coherence, packaging, and practice of institutional theory and research. Institutional
theory seems to have an important paradox at its heart: On the one hand, it offers a
confusing array of mixed metaphors, ideas, and knowledge claims. On the other hand,
institutional theory is often presented as an “it”—that is, an integrated and robust theory.
We have articulated some ways in which these tensions could be problematic, and we
recognize that other readers will find them less so. We encourage further reflection and a
defence of institutional theory and practice or, alternatively, some basic rethinking and
redevelopment, possibly along radical routes. The overall field of institutional research
includes some very important contributions, including Selznick (1949, 1957), Meyer &
Rowan (1977), DiMaggio and Powell (1983), Hwang and Powell (2009), and others who do
manage to achieve clarity. However, in the overall field of research it is difficult to get a
clear-sighted overview or sense of direction. Even when some scholars and publications
successfully avoid tautologies, confusions, and other problems, their readers may be less
fortunate in sorting through the broad and vague definitions and the multitude of texts that
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use the key signifier of ‘institution’ in different ways. On the level of the field, messy
assemblies of texts with broad, vague and inconsistent definitions make it difficult to
comprehend the whole.
We realize that many of the types of concerns we have raised here pertain not only
to institutional theory, but also to other theories and areas of research. That these
provocative questions are not unique to a specific field does not diminish their importance
when considering the on-going development and practice of institutional theory and
research. With a liberal mind-set, some may conclude that the answers to the questions
posed here indicate that the range of definitions in IT is not problematic, that it is a
coherent theory – or a set of clearly demarcated and distinct theories, with enough
similarities to motivate the use of a common signifier –and not a brand, that the term
“institution” has not been over-packaged, and that it has not become too easy to conduct
research based on existing IT templates. Even if this is the case, our more critical
responses have identified what the problems could look like were they to come to fruition,
and alert us as to what to watch for and be vigilant of, to prevent institutional theory from
tumbling from its lofty peaks.
Should these problems exist, or should they come to exist, what is to be done? One
possibility would be to call for a moratorium on the use of the term “institution.” This
might compel scholars to clarify what they mean. If we mean cultural mythologies, what is
lost if we call them that? Or, if we mean structural convergence and surface organizational
conformity in response to environmental pressures, what is lost if we call it “isomorphism
theory?” If we mean activities that create new styles of social organization, what is lost by
saying that, specifically, instead of calling it “institutional entrepreneurship?” What would
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be lost if we spoke not of “institutional work,” but rather specific types of work that create
and organize procedures? We believe that doing so would create clarity, and would also
help scholars to identify related literatures and areas of research instead of remaining
comfortably within an expanding institutional bubble. Importantly, this does not entail a
rejection of the various institutional theories. Scholars can and should continue to use the
valuable ideas inherent in institutional theories. We advocate for the use and articulation
of institutional theories without use of the obfuscating term “institution.” Good substantive
content would not suffer from the discontinued use of a potentially problematic brand-
label. Sound research should qualify without support of an institutional branding. This
certainly worked for Selznick and his colleagues, as well as Meyer and his colleagues, long
before “old” and “new” institutionalism were termed by DiMaggio and Powell in 1991.
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