conflict behaviours

This research theme focuses on identifying and evaluating specific conflict management strategies (CMS) and their differential impact on conflict outcomes, including employee productivity, organizational performance, and the functional or dysfunctional nature of conflict. It matters because understanding which conflict management approaches yield constructive versus destructive consequences can inform effective organizational policies, particularly in complex environments such as higher education institutions, developing countries, and diverse workplaces.

This theme tackles the classification of conflict by type (e.g., intrapersonal, interpersonal, intergroup, interorganizational) and underlying causes (such as incompatibility of goals, resource scarcity, value differences, and communication breakdowns). Understanding these distinctions is crucial for designing targeted interventions, as different conflict types arise from distinct social phenomena and require different management strategies.