SMPLS LABS’ cover photo
SMPLS LABS

SMPLS LABS

IT Services and IT Consulting

Bentleigh East, Victoria 84 followers

Independent Healthcare Technology Partner | Right Tech. Right Price. Real Outcomes. | Australia & APAC

About us

SMPLS Labs is an independent, vendor-agnostic healthcare technology consultancy based in Melbourne, Australia. Led by a registered nurse and healthcare executive with 30+ years across aged care, NDIS, disability and community health — backed by Stanford-derived innovation frameworks and GAICD governance expertise. We are not a reseller. We are not a vendor's agent. Our advice is grounded in what actually works at site level, with real staffing, real budgets and real constraints. FOR HEALTHCARE PROVIDERS Whether you're a hospital, aged care facility, NDIS provider or community health service — we help you source, implement and adopt the right technology without vendor bias. Our clients typically save 20–30% on technology procurement. We have a particular focus on improving access for regional, rural and remote communities. FOR HEALTHTECH COMPANIES Entering the Australian healthcare market requires local expertise. We provide market entry strategy, regulatory navigation, pilot facilitation and introductions to decision-makers across the provider landscape. We travel globally to identify innovative healthtech solutions and connect them with Australian providers. WHAT WE DO • Vendor-agnostic technology sourcing and procurement • Co-design and implementation using Stanford d.school design thinking • Change management and staff adoption programs • Healthcare app development — MVP to enterprise scale • AI and digital health strategy — practical, no hype • 13 purpose-built AI platforms for aged care, NDIS and community health 2026 Finalist — Ageing Asia Eldercare Innovation Awards (Smart Home Category) Right tech. Right price. Real outcomes.

Website
https://smplslabs.com
Industry
IT Services and IT Consulting
Company size
2-10 employees
Headquarters
Bentleigh East, Victoria
Type
Privately Held
Founded
2021
Specialties
consulting , healthcare consulting, new technology, Innovation in healthcare, Aged care technology, R&D, Change management, Digital technology, Human focused innovation, Assistive technology, Healthcare technology, AI in healthcare, Digital health, Telehealth, NDIS technology, Rural healthcare, Healthcare app development, Clinical software, Vendor-agnostic consulting, and Smart home for aged care

Locations

Employees at SMPLS LABS

Updates

  • Happy payday, aged care nurses. 💛 Today, 1 August 2026, marks the final stage of the Aged Care Work Value Case — the last of a series of increases since March 2025 that together lift nurse wages in aged care by up to 25.5%. Long overdue, and worth celebrating. But here's the catch every provider is quietly wrestling with: wage bills just went up permanently, in a sector where margins were already razor thin. The workforce crisis doesn't disappear because pay improved — it shifts to "how do we make every rostered hour count." That's where technology stops being a nice-to-have. Smart home sensors, fall detection, remote monitoring and smarter rostering aren't about replacing carers — they're about protecting the hours carers spend with people, not paperwork or false alarms. The NSW Smart Sensing Network's Ageing Forum has been making exactly this case: wearables and AI can ease hospital strain and help older Australians stay home safer, longer. 🏠 If your organisation is staring down higher wage costs and wondering where the efficiency has to come from, that's a conversation worth having before budget season, not during it. What's your biggest workforce pressure right now — rostering, compliance, or care minutes? Let us know below. 🤖 Sources: https://lnkd.in/gr_3pjQ7 https://lnkd.in/gb_5yNwt #AgedCare #HomeCare #HealthTech #Workforce #Australia

  • Two NDIS numbers landed this month that tell very different stories. 📉 First, the crackdown: from 1 July 2026, Supported Independent Living and platform providers must be registered with the NDIS Commission, shell companies are under the microscope, and new Practice Standards are now in force. If "sort out registration" has been sitting on your to-do list next to "clean the garage" — that runway just got a lot shorter. https://lnkd.in/gHNrajVq Second, the quieter concern: assistive technology uptake among NDIS participants has slid from 49% in 2021-22 to just 36% today. Even more telling — outcome reporting on this has been paused pending a data review, so we're flying a bit blind on why. A new I-CAN v6 assessment tool is due mid-2026 to sharpen how AT needs get assessed, which can't come soon enough. https://lnkd.in/gqcMky7x More scrutiny on providers, less clarity on whether participants are getting the tech they actually need — that gap is exactly where we spend our days at SMPLS Labs. 🧠 Which trend worries you more — provider compliance or the AT reporting gap? Let us know below. 👇 #NDIS #AssistiveTechnology #DisabilityTech #HealthTech #Australia

  • Two big AI-in-healthcare moments landed in Australia this month, and if you're still treating AI as "something IT will sort out eventually," it might be time to update that mental model. 🧠 CSIRO's Australian e-Health Research Centre just released its 2026 AI Trends for Healthcare Report, packed with nine real-world case studies showing AI already at work in clinical decision support, medical imaging and personalised care — not pilot projects, actual patient care. Dr David Hansen put it well: AI has spent years "under the hood," and it's now very much in the spotlight. Full report here: https://lnkd.in/gBi8ciWn Meanwhile, the Australian Alliance for AI in Healthcare launched its 3rd National Policy Roadmap, "Don't Walk. Run. AI in Healthcare" — a title that doubles as decent life advice for anyone still drafting their AI governance policy on a beer coaster. 🏃 It covers governance, workforce capability, regulation and safety, aiming to close the gap between how fast the tech moves and how ready our health system actually is. Details: https://lnkd.in/gwBV7Epq The message from both: the tools are ready. The question is whether governance, workforce training and integration are keeping pace. 📊 Where's your organisation on that curve — running, walking, or still tying your shoelaces? #AIinHealthcare #DigitalHealth #HealthTech #Australia #HealthcareInnovation

  • 🤖 Is Australian healthcare AI about to become "hostage to geopolitics"? That's the blunt warning from the nation's peak AI-in-health body this fortnight. CSIRO's new 2026 AI Trends for Healthcare Report confirms what those of us in the trenches already suspected — AI has quietly moved from pilot projects into real clinical care. One case study: AI-generated synthetic CT scans built from MRI data, improving radiotherapy planning while cutting patients' radiation exposure. 🧠 Meanwhile the Australian Alliance for AI in Healthcare has just launched its third National Policy Roadmap, "Don't Walk. Run.", and the message is blunt: without sustained investment in sovereign AI capability, we risk building our health system on diagnostic algorithms designed for someone else's population, someone else's data governance, someone else's priorities. For a country this precious about its health data, that should raise a few eyebrows. 📊 For providers and vendors, the gap is familiar — plenty of pilots, not nearly enough of them scaling safely into everyday care. The technology is ready. The workforce capability, governance and funding to deploy it nationally? Still catching up. Where does your organisation sit right now — still piloting, or actually running? Read more: https://lnkd.in/eY9YzJx6 https://lnkd.in/gDmT26H5 #AIinHealthcare #HealthTech #DigitalHealth #Australia #HealthPolicy

  • Who gets to decide how AI shows up in your GP's waiting room — Silicon Valley, or Australia? 🤔 This week the Australian Alliance for AI in Healthcare launched its third National Policy Roadmap (22 July), and Professor Enrico Coiera didn't mince words: global tech giants are moving fast to wedge themselves between patients and the health system, while our governance, workforce training and regulation are still catching up. Roadmap here: https://lnkd.in/gwBV7Epq Meanwhile, on the coalface, Australian health-tech Care GP is showing what "sovereign" AI looks like in practice. Its agentic assistants Samantha and Veronica are already saving GP clinics 4.3 hours of admin a day, and the company is scaling to 7,000 practices nationally. Story here: https://lnkd.in/gigYYkjj Funny how the policy conversation always seems to land a beat behind the people actually shipping the product 😅. But that's exactly why frameworks like this matter — safety and sovereignty can't be an afterthought once the tools are already in every waiting room. Where do you sit: should Australia be building its own AI health stack, or riding the coat-tails of the global players? 💬 #AIinHealthcare #HealthTech #DigitalHealth #Australia #HealthcareInnovation

  • "Don't walk. Run." That's the blunt title of Australia's newest AI-in-healthcare report — and as someone who lives in this space every day, I felt that one. 🤖 The Australian Alliance for AI in Healthcare has just launched its 3rd National Policy Roadmap (22 July), built with input from 96+ organisations over 12 months. The headline: despite years of warnings, Australia still has no coordinated national approach to AI in health — and we risk becoming dependent on overseas tech providers instead of building our own sovereign capability. 🇦🇺 28 recommendations. Eight priority areas. One clear message: governance, workforce capability and regulation need to catch up to the pace clinicians and vendors are already moving at. Here's the bit every provider board should sit with: clinical AI is already in daily use across imaging, documentation and triage. The technology isn't waiting politely for the policy to be ready. It rarely does. 💡 Full report: https://lnkd.in/g2bdM476 Roadmap launch details: https://lnkd.in/gwBV7Epq Where does your organisation sit right now — running, walking, or still lacing up? #AIinHealthcare #DigitalHealth #HealthTech #Australia #HealthPolicy

  • Australia's disability sector is having a big year, and it's not slowing down. 🇦🇺 Two developments this month that anyone in health tech or disability services should have on their radar: 1️⃣ The "Securing the NDIS for Future Generations" reforms take effect from 1 July 2026 — new standardised functional assessments, tighter provider registration (SIL and platform providers must now register with the NDIS Commission), and a genuine push to make support needs measurable rather than negotiable. Translation: less "vibes-based" planning, more evidence. 2️⃣ CSIRO's Australian eHealth Research Centre has released a national framework for AI-enabled Assistive Technology — the first real attempt to set consistent standards for AI-powered AT (think smart wheelchairs that learn how a user moves, or AI-assisted AAC devices) before it reaches participant plans. Because "the algorithm said so" isn't a support justification anyone wants to hear at a plan review. 🦾 For providers and vendors, the message is clear: rigour beats hype. If your AT or software can't explain itself in plain English, it isn't ready for the NDIS. Is the sector finally catching up to the tech, or is the tech about to outrun the sector again? Curious what you're seeing on the ground. 🤔 🔗 https://lnkd.in/gpk4PkiB 🔗 https://lnkd.in/gDPjaXx2 #NDIS #AssistiveTechnology #AIinHealthcare #DisabilitySupport #HealthTech

  • Who knew "assistive technology" would need its own AI rulebook? 🤖 The NDIS just released a national Framework for AI-enabled Assistive Technology, developed by CSIRO's Australian eHealth Research Centre. It sets out six key principles for how AI-powered devices — think smart wheelchairs, eye-gaze communication tools and predictive care apps — get assessed before they reach participants. Why it matters: the AT market has been a bit of a "wild west." Plenty of AI-powered gadgets promise the world, but there's been no consistent national yardstick for whether they're actually safe, effective and worth funding. This framework aims to fix that, giving participants, families and providers a shared standard to judge new tech against, rather than trusting a flashy pitch deck. 📊 It also lands the same month the NDIS tightened mandatory provider registration and cracked down on the sale of "cleanskin" businesses — a reminder that 2026 is shaping up to be the year integrity and innovation both get serious upgrades in this sector. 🇦🇺 If you're building or buying AI-powered assistive technology, this framework is worth a read before your next procurement decision. Question for the room: will a national AI standard speed up genuinely useful innovation in disability tech, or just add another layer of paperwork? Keen to hear where you land. Sources: https://lnkd.in/gDPjaXx2 https://lnkd.in/giQFDJpT #NDIS #AssistiveTechnology #HealthTech #DisabilityTech #Australia

  • The longevity market has learned how to measure ageing. But has it learned how to care for older people? My new article explores how “Your Home Gets You” and the KnowingMe Care Economy System could turn longevity from a luxury product into practical infrastructure for dignity, independence, and connection. Because a longer life is not enough. The system around that life must work. #LongevityEconomy #HealthyAgeing #CareTechnology

  • 🤖 Australia's healthcare system just got a report card on AI — and it's not an A+. A landmark new report, "Don't Walk. Run. AI in Healthcare" (the 3rd National Policy Roadmap), landed this week — alongside sobering analysis from Croakey Health Media warning that our regulatory and governance systems can't yet guarantee safety and quality as AI adoption accelerates across clinics, hospitals and aged care providers nationwide. Here's the irony we see every day at SMPLS Labs: clinicians are already using AI tools, often without a clear pathway to do so safely. Meanwhile, genuinely promising clinical applications are moving from research bench to bedside faster than ever. The technology isn't the bottleneck — governance is. 📊 Running (not walking) toward AI adoption without proper guardrails is how good intentions become bad headlines. We've watched this pattern before with EHRs, telehealth and interoperability: the tech always outpaces the policy. Full report: https://lnkd.in/gwBV7Epq Croakey's analysis: https://lnkd.in/g2bdM476 Where does your organisation sit — excited early adopter, cautious wait-and-see, or still working out where to start? 🇦🇺 #AIinHealthcare #DigitalHealth #HealthTech #Australia #HealthcareInnovation

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