An Investigation on the Role of Disruptive Technology Adoption on New Product Market Performance and Launch Timeliness
Let’s Get Engaged! Crossing the Threshold of Marketing’s Engagement Era
In order to increase productivity and efficiency during new product development (NPD), innovation... more In order to increase productivity and efficiency during new product development (NPD), innovation managers are often faced with the question of adopting new technologies (Barczak et al. 2007). This could range from adopting newer physical systems used for product development (e.g. rapid prototyping systems, CRM software, etc.) to the adoption of quality methodologies (e.g. Six Sigma or Lean) in order to optimize productivity across different phases of product development. The benefits of integrating new technology into the NPD process appear obvious as previous literature has found that the adoption of new technologies can drastically impact innovation processes and services (Lyytinen and Rose 2003). However, as employees tend to meet procedural changes with reluctance, technology adoption can be risky (Morgan and Inks 2001; Lyytinen and Rose 2003). Further complicating this dilemma is the disruptiveness of the technology. By definition, disruptive technologies differ drastically from a preceding generation’s technologies, leading to a steeper learning curve, more short-term sacrifices, and increased reluctance from employees and end users (Morgan and Inks 2001; Sherif et al. 2006).
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Papers by Sajna Ibrahim