For AI agents: visit https://docs.rackspace.com/llms.txt for an index of all pages formatted in Markdown and endpoints in OpenAPI.
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Documentation
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Create a Cloud Server
Rackspace Fabric
Customer Portal Onboarding Guide
Log in to the Rackspace Technology Customer Portal
Account Dashboard
Manage your Portal Profile and Groups
Manage Portal Users & Groups
Manage your API Key
Manage API keys for Other Users
Manage Private Cloud Users and User Groups
Manage Public Cloud Users
Role-based access control
Make Administrative Changes to your Account
Understand your Rackspace Technology Billing
Manage your Rackspace Technology Billing
Manage Support Tickets
Contact Support
Notifications
Manage Your Notifications
Notifications User Interface -Cloud Users
Notifications User Interface - Dedicated Users
How to contact Rackspace Support
Rackspace Fabric Ticketing
Azure V2 Upgrade
Common Request Templates
Multi-Factor-Authentication
Fabric Ticketing
Rackspace Fabric FAQ
Notification Preferences
Rackspace Services
Rackspace VM Management for Public Cloud
Rackspace VM Management for Private Cloud
Rackspace Professional Services
Database Administration Solutions
Understanding DBA Solution Offerings
Understanding the Rackspace Technology DBA onboarding process
Communicating with your DBA Team
Grant Rackspace Technology Access to the Database
Setting up your Database
Implementing Database Monitoring
Accessing DBA Services Reports and Health Checks
Understanding Database Backup Options
Requesting a Database Upgrade
Requesting a Database Purge or Archive
Understanding DBA Services Billing
Rackspace Cloud DB OPS
Annex 1: SQL
Annex 2: Oracle
Annex 3: MySQL
Annex 4: PostgreSQL
Rackspace Application Services - Service Guide
About the Rackspace Application Services Teams
Pre-go-live Activities
Post go-live Activities
Getting Help
Appendix: Terminology
Rackspace Managed Security - Cloudflare
How Cloudflare Works
Cloudflare Supported Features
Cloudflare with Rackspace Managed Services All Articles
Cloudflare with Rackspace Managed Services FAQ
Understanding Bot Management
Rackspace Edge Security
Edge Security Services - Supported Features
Managed Operations
Add a Managed Operations Service Level to Your Cloud Account
Choosing Between a Relational Database and a NoSQL Database
Clear Your Sitecore Caches
Cloud Server Configuration Options
Cloud Servers with Managed Operations Support for Windows
Cloud Servers with Managed Operations Support for Linux
Connect to Azure SQL Database
Deploy to Sitecore Cloud Using FTP
Examples of RDBMS and NoSQL Databases
GoGrid End of Life FAQ
Install a Sitecore Package
Introduction to Databases
Introduction to Apache Cassandra
Introduction to MongoDB
Linux Patching for Cloud Servers with the Managed Operations service level
Managed OpenStack Public Cloud Service Levels FAQ
Managed Operations FAQ
Migrate GoGrid Cloud Servers to the Rackspace Cloud
Oracle Business Intelligence 12c New Release Features
Oracle Business Intelligence Enterprise Edition Tips
Oracle E-Business Suite Tips
Properties of RDBMSs and NoSQL Databases
Publish Content to Sitecore
Rackspace SSL Certificates
Reasons to Use a NoSQL Database
Reasons to Use a SQL Database
Sitecore Cloud Portals and Account Management
Sitecore Managed Cloud Premium FAQ
Sitecore Managed Cloud Topologies
SQL Server Tips and Tricks
Types of Databases
Update a Sitecore Cloud License
Upgrade to the Managed Operations Service Level
Windows Patches for Cloud Servers with a Managed Operations Service level
Rackspace Application Services for Databases Customer Handbook
Overview
Managed databases
Cloud database platforms
Planning
Software installation and configuration
Administration and maintenance
Backup, recovery, and restoration
Database reporting
Troubleshooting
Rackspace Object Storage
Object Storage Account
Namespace Details
Secret Key Creation
Additional Secret Key Creation
Delete Secret Key
Access Object Storage
Rackspace Data Protection
How to Access Rackspace Data Protection
Cluster Names for Rackspace Data Protection
Rackspace Data Protection Patching
Service Transition FAQ - Managed Backup to Rackspace Data Protection
How-to Guides
Creating a VM Protection Group
Editing a VM Protection Group
Restoring a VM
Restoring Files/Folders
Run an Off Schedule Backup
View Backup History
Guides for SDDC Flex Customers
Creating a VM Protection Group
Editing a VM Protection Group
Restoring a VM
Restoring Files/Folders
Run an Off Schedule Backup
View Backup History
Rackspace Provided DB & OS Licenses for SDDC
Advanced Monitoring and Resolution Solution Guide
Advanced Monitoring and Resolution overview
Support for external monitoring tools
Configure your monitoring tool
Access the Watchman API directly
Troubleshooting
Rackspace Email
Help for Common Issues with Rackspace Email
Rackspace Email Settings
Identifying Suspicious Email
Email Setup Wizard
Getting Started with Rackspace Hosted Email
Rackspace Email
Add a Rackspace Email Group List
Add a Signature to Rackspace Email
Add Domains With the Rackspace Email Control Panel
Add an alias with Rackspace Email
How to Add Rackspace Email Mailboxes
Add Self-Service Password Recovery to Your Rackspace Email Webmail Site
Administrator Guide for Rackspace Webmail Multi-Factor Authentication
Best Practices for Sending Emails to Multiple Recipients
Best Practices for Sending Person-to-Person Email
Block or Restore Rackspace Email Access
Blocklist Addresses, Domains, and IP Addresses in Rackspace Email (Individual Mailbox)
Change a Rackspace Email mailbox password
Rackspace Email Blocked Attachment Types
Rackspace Email Migrations FAQ
Rackspace Email Quick Start Guide
Rackspace Email Support Terminology
Common email bounce messages
Configure a renamed email address on iPhone iOS
Configuring a Renamed Email in Apple Mail (macOS)
Configure a renamed email address on Android devices
Configure a renamed email address on Outlook 2011 for Mac
Configure a renamed email address on Outlook 2016 for Mac
Configure a renamed email address on Outlook for Windows
Create a Custom Control Panel Site
Create a DMARC Policy
Create a private label Webmail site
Create an SPF policy
Delete a Rackspace Email mailbox
DNS record definitions
Renew your domain name
Domains in the Cloud Office Control Panel
Edit blocklists per domain
Edit DNS in the Cloud Office Control Panel
Email Domain Tools in the Cloud Office Control Panel
Email Everyone in a Domain: Cloud Office Control Panel
Email issue on Android phones
Email migration services
Email spoofing best practices
Enable and disable collection of mobile phone numbers in Rackspace Webmail
Enable DKIM in the Cloud Office Control Panel
Enable or disable two-factor authentication for administrators
Export and import email address data by using Outlook
Export email address data from Outlook 2013 for Windows
Export Email Address Data from Outlook 2016 for Mac
Export email address data from Outlook 2016 for Windows
Export or import a set of rules from Outlook
Factors that affect the duration of email migrations
Find your DNS host
Help Tool for Hosted Email
Identifying suspicious email
IMAP and POP mail protocol comparison
Import email address data into Outlook 2013 for Windows
Import email address data into Outlook 2016 for Windows
Import email address data into Outlook 2016 for Mac OS
Import or export contacts in Rackspace Email
Items migrated during a Cloud Office migration
Manage Cloud Office Administrator information in the Control Panel
Managing domain reputation
Manage company directories
Manage email administrators with the Cloud Office Control Panel
Manage multi-factor authentication for Rackspace Webmail
Manage multi-factor authentication for administrators
Manage password recovery for Rackspace Webmail
Manage user spam settings for Rackspace Email
Migrate from a POP server to Rackspace Email POP using Outlook 2010
Migrate from a POP server to Rackspace Email IMAP using Outlook
Migrate your email by using the Self-Service Migration Tool
Account information in the Cloud Office Control Panel
Nested IMAP folders in Apple® Mail
Password management and best practices
Prepare Mac users for migration from Rackspace Email to Microsoft Exchange
Prepare POP, IMAP, and Exchange mail servers for migration
Protection from external images in Webmail
Rackspace Directory Sync: Install and configure
Rackspace Email FAQ
Rackspace Email Settings
Daily sending limit for Rackspace hosted email systems
Rackspace Email Control Panel overview
Get started with Rackspace Email Plus
Rackspace Email to Microsoft Exchange Migration
Rackspace Email storage maintenance and best practices
Rackspace Webmail overview
Rackspace Webmail Chat FAQ
Recover a Deleted Rackspace Email Mailbox
Recover deleted email in Webmail
Rename a Rackspace Email address
Rename a Rackspace Email address overview
Run additional passes with MigrationWiz
Run a trace route
Safelist addresses, domains, and IPs in Rackspace Email
Secure Existing Webmail Private Label Site
Secure a compromised Rackspace Email mailbox
Secure an existing custom control panel site
Set an email catch all address
Set Global Access Rights in the Cloud Office Control Panel
Set up an API key in the Cloud Office Control Panel
Set up DNS records for Cloud Office email
Set up an IMAP account on a Windows phone
Set up Mobile Sync
Set up multifactor authentication applications for Cloud Office
Set up Rackspace Email with Thunderbird
Set up Rackspace Email forwarding
Set up split domain routing
Set up SPF and DKIM records
Spam Filtering
Spam preferences, safelists, and blocklists in Rackspace Email
Synchronize IMAP folders for new accounts in Apple Mail
Transfer domain registration
Troubleshoot email delivery
Troubleshoot a failed email connection
Update the Password Authentication Method for Mac Mail
