For years, Voice AI has been measured by talk time, call containment, and automation rates. The better question is: What business outcome did it create? That's the conversation we had with enterprise leaders at one of our recent events, where we showcased Rootle's KPI-first Voice AI - engineered to meet business KPIs, not vanity metrics. #Rootle #VoiceAI #EnterpriseAI #CustomerExperience
About us
Rootle is a Voice AI platform, supercharged by a KPI-first Conversational OS. It begins with defining business KPIs, then works backward to design how conversations should flow to achieve them. Across voice, WhatsApp, RCS, and email, it orchestrates interactions as connected journeys rather than fragmented touchpoints. It understands user intent, maintains context across channels, and dynamically adapts conversation paths to drive outcomes. Whether it’s resolving a query, completing a task, or driving a conversion, Rootle ensures each step moves closer to the defined goal. Unlike traditional systems that optimize for volume, Rootle optimizes for impact. It focuses on completion rates, resolution quality, and conversion outcomes - continuously learning and refining conversations to deliver measurable business results. Rootle is built to adapt across industries and use cases. Whether it’s BFSI, education, eCommerce, hospitality, telecom, utilities, healthcare, logistics, or beyond, it can design and run conversations for any customer journey. From lead qualification and onboarding to support, collections, bookings, reminders, and retention - Rootle handles diverse use cases with the same KPI-first approach. Instead of being restricted to predefined flows, it flexes based on business goals, customer behavior, and context - making it equally effective for high-volume operations, complex workflows, and outcome-driven engagement across any industry. Built for enterprise readiness, Rootle is fully compliant with Telecom Regulatory Authority of India regulations, adheres to Digital Personal Data Protection Act (DPDPA) guidelines, and supports strict Indian data residency requirements. It is also ISO certification aligned, ensuring high standards of security, privacy, and reliability across all customer interactions.
- Website
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https://rootle.ai/
External link for Rootle
- Industry
- Software Development
- Company size
- 11-50 employees
- Headquarters
- Ahmedabad
- Type
- Privately Held
- Founded
- 2020
- Specialties
- Artificial Intelligence, Recruitment, HR Tech, Conversational AI, Recruitment Assistant, candidate pre-screening, automated calling, candidate interest check, and Voice Conversational AI
Locations
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Primary
Get directions
Ahmedabad, IN
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Get directions
B/305A, 3rd floor, Kanakia wall street, Andheri Kurla Road
Andheri East
Mumbai, Maharashtra 400093, IN
Employees at Rootle
Updates
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Lucknow has always been known for its conversations - graceful, thoughtful, and memorable. Today, we're adding a new chapter to that legacy with Voice AI. Day 1 at CIO Horizon 2026, and we're excited to showcase KPI-first Voice AI that turns every conversation into measurable business outcomes. If you're attending, we'd love to meet you at Booth D5. Dhaval Pandit | Shivam Tiwari #Rootle #VoiceAI #CIOHorizon2026
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Still wondering what Voice AI can actually do for your business? Come find out at Booth D5. If you are at CIO Horizon, drop by Booth D5 and meet Dhaval Pandit and Shivam Tiwari. Let's talk about how enterprises are using Voice AI to automate conversations, qualify leads faster, simplify collections, and create customer experiences people actually enjoy. See you in Lucknow. #RootleAI #VoiceAI #EnterpriseAI #CIOHorizon #ConversationalAI
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SRMB Steel automates call handling and scales lead qualification with Rootle's multilingual Voice AI. Read the full case study - https://lnkd.in/eVEGpzYZ #Rootle #voiceai #manufacturing #customerengagement #leadqualification
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Join us at CIO Horizon 2026 and discover how Rootle is helping enterprises turn every customer conversation into a business outcome with multilingual, KPI-first Voice AI. Let's talk AI that delivers results. Find more details here - https://lnkd.in/dxeFBJ-B #CIOHorizon2026 #RootleAI #VoiceAI #EnterpriseAI
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Selecting a Voice AI platform for BFSI? We've put together a complete BFSI Voice AI Platform Checklist to help teams make the right decision. Read the full checklist: https://lnkd.in/d9J-rxWm #voiceai #bfsi #banking #insurance #fintech #customerexperience #aiautomation
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In his latest interview with The Economic Times, Anand Mihir, Partner and Financial Services Consulting Leader at EY, highlighted that some of the strongest returns from AI deployments in BFSI are coming from customer service, collections, and operational automation. In payment collections specifically, the next leap isn't just automation - it's contextual memory. When AI remembers customer commitments, preferences, previous conversations, and payment intent, every follow-up becomes more relevant and effective. Rootle's KPI-First Conversational OS operates on this very foundation of contextual memory, helping institutions turn more payment promises into payments. Learn More >> https://lnkd.in/dcjUYnup #Rootle #AI #BFSI #PaymentCollections #FinTech #VoiceAI
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Read how a leading wellness brand confirmed redeliveries using Voice AI. https://lnkd.in/daDk-f_Q #voiceai #d2c #rootle #recoveringdeliveries
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See how Rootle’s Voice AI helped Join Films Academy seize the opportunity to improve admissions engagement at scale. Read full case study here: https://lnkd.in/dTDK9UMj #Rootle #VoiceAI #LeadEngagement #AdmissionAutomation
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Last week, Dhaval Pandit and Rahul Desai from Team Rootle joined the BFSI Excellence Awards for conversations centered around one important shift in BFSI - moving collections from repetitive outreach to intelligent, outcome-driven engagement. From exhibiting our approach to KPI-first Voice AI to sharing perspectives alongside BFSI leaders during the panel discussion, the event brought together meaningful conversations around smarter, more adaptive recovery operations. #Rootle #VoiceAI #BFSI #CollectionsAndRecovery #AI
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