Papers by Libor Svadlenka
Two Models for Improvement of Business Process in the Express Courier Company: A Case of the Post of Serbia
Trends in sustainable development in the postal sector
Promet-traffic & Transportation, 1970
The paper deals with the postal sector control. It results from the control theory and proves the... more The paper deals with the postal sector control. It results from the control theory and proves the justifiability of control in the postal sector. Within the price control it results from E U Directive 97!67/EC requirements on this control and states individual types of price control focusing on ineffective price control currently used in the Czech postal sector (especially within domestic services) and proposes a more effective method of price control. The paper also discusses the principles of the proposed method of price control of the Czech postal sector. It describes concrete fulfilment of the price control model resulting from the price-cap and tariff formula RP I-X and concentrates on its quantitative expression. The application of the proposed model is carried out for a hypothetical period in the past (in order to compare it with the current control system) for letter items tariff basket.
Měření Kvality Poštovních Služeb Na Trhu V Eu a České Republice
DOAJ (DOAJ: Directory of Open Access Journals), Aug 1, 2009
Cílem tohoto příspěvku je ověření hypotéz, jež hovoří o vzájemném působenídopravního a ekonomické... more Cílem tohoto příspěvku je ověření hypotéz, jež hovoří o vzájemném působenídopravního a ekonomického systému v různých časových horizontech. Výchozízákladnu s dílčími hypotézami tvoří interakční model vazeb dopravního aekonomického systému. Ověření těchto hypotéz je postaveno na matematickémmodelování za použití statistických metod prostřednictvím vybraných klíčovýchukazatelů obou systémů.The aim of this contribution is verification of hypothesis, which speaks aboutmutual influence of transport and economical system in various time horizons. Theresearch basis with partial hypothesis is interactive relation model of transport andeconomical system. Verification of this hypothesis is based on mathematicalmodelling by usage of statistical methods working with selected key indicators ofboth systems
Cílem tohoto příspěvku je postihnout nejen konkrétní kvantifikované závěry týkající se interakce ... more Cílem tohoto příspěvku je postihnout nejen konkrétní kvantifikované závěry týkající se interakce dopravního a ekonomického systému, ale i v obecné modelové podobě právě rovněž prostorový aspekt meziregionálních přeprav a též síťový přístup k dopravnímu sektoru. Modelování těchto dílčích problémů přirozeně vychází z relevantních faktorů, které jednotlivé oblasti přímo a významně ovlivňují a zároveň je možno je podchytit prostřednictvím matematického vyjádření.The aim of this contribution is not only reflection of concrete quantified conclusions related to transportational and economical system interaction, but also spatial aspect of interregional transportations and network approach to transport sector in general model form as well. Modelling of these partial problems naturally comes from relevant factors, which strictly and significantly influence particular areas and mutually it is possible to express them mathematically
City Net Scientific Research Center, 2016
This paper presents the possibilities of tracking technologies application in the postal systems.... more This paper presents the possibilities of tracking technologies application in the postal systems. There could be the postal items, vehicles, production tools and employees tracked in the postal system. Based on the tracking object and the way the collected data are used, these technologies could lead to a corresponding efficiency control of the business process and higher quality achievements in the postal company. For the tracking purposes it is possible to use various technologies. In this paper the implementation of Radio Frequency Identification (RFID) is illustrated.
This article deals with modeling of transport demand and its requirements in relation to competit... more This article deals with modeling of transport demand and its requirements in relation to competitive environment of transport market. Basic factors with influence on transport demand are outlined here as well both from macroeconomical viewpoint and from transport system viewpoint. Article also emphasizes interdependent relations in transport and economy and the main aspects of competition on transport market.
Technological and Economic Development of Economy, 2020
The main aim of this paper is to perform efficiency and productivity analysis of Universal Servic... more The main aim of this paper is to perform efficiency and productivity analysis of Universal Service Obligation (USO) based on the Malmquist Productivity Indices (MPI) analysis. The study focuses on 29 Designated Operators (DOs) and two isolated periods, the years 2003 and 2017. There is a clear trend of workforce reduction (12%). Considering the postal services, the data confirm a general trend that the letter-post is in decline (30%) and the parcels are on the rise (52%). Considering the financial results, both costs and revenues are increased; however, there is a higher increase of revenue (33.13%) compared to the cost (32.61%). Further, the results of implemented methodology are twofold. Firstly, a progress is determined at the average level of all observed DOs according to the efficiency and productivity indicators. Among other, the results indicate the increase of productivity for both input MPI (3.5%) and output MPI (8%). However, there are significant variations of efficiency ...
Sustainability, 2020
A rapid development of Internet technologies creates new opportunities for e-commerce, which is o... more A rapid development of Internet technologies creates new opportunities for e-commerce, which is one of the fastest-growing segments of the entire economy. For policymakers, the most important aspects of e-commerce are related to the cost reduction in transportation, facilitation of administration and communication, innovations at the market level, and environmental issues. An unavoidable part of the e-commerce production process is related to the postal service. New market expectations of modern society lead to the consideration of upgrading the traditional express delivery service in terms of time availability. In this paper, we propose a new 24-h availability of postal and courier service so-called “post express nonstop”. To assess the potential demand for this kind of service, we propose a forecasting procedure based on the Bass diffusion model. In particular, the research is directed toward the examination of environmental issues, considering both types of services—traditional a...
Technology Analysis & Strategic Management, 2016
We analysed how the universal postal service providers could employ their specificities to achiev... more We analysed how the universal postal service providers could employ their specificities to achieve an advantage over the growing competition. The basic input for the model are expert opinions. We interviewed 18 experts in five stages. As a multiple criteria decision support method we used Analytic Hierarchy Process -AHP. Further we proposed a graphical method for determining the business area where a company should focus its biggest attention to achieve the best result. By implementing the proposed model, a company should obtain two types of business directions, the first related to the proposed activities and the second to the business areas. To demonstrate the applicability of the proposed methodology we tested and verified it in the case of Serbian universal postal service provider which is a state-owned company called the Post of Serbia.
PROMET - Traffic&Transportation, 2016
The European postal directives and Serbian legislation as well define the quality standards for u... more The European postal directives and Serbian legislation as well define the quality standards for universal service obligations at the aggregate level, i.e. for all postal items transferred by the postal operator. This paper proposes a new concept where the transit time is defined by the customer and specified for each shipment. The paper considers three different models of this new concept. However, the one where a customer could choose between two alternatives: D+1 and D+3 transfer, is analysed in details. By using the attitudes of examined customers, forecasting methods and analysis of revenues from the past, it is assessed at what price the new postal service should be offered to achieve the highest revenue. The proposed methodology was tested and verified in the case of the Post of Serbia. The results indicate that the best would be to offer the service D+1 at the 40% increased price compared to the existing prices.
Analysis of present situation in Czech postal sector
Studia i Prace Kolegium Zarządzania i Finansów / Szkoła Główna Handlowa, 2008
IEEE Access
Decision-making is a ubiquitous and paramount issue in the modern business world. Inappropriate d... more Decision-making is a ubiquitous and paramount issue in the modern business world. Inappropriate decisions may lead to severe consequences for companies. Considering that the evaluation of alternatives is generally affected by several criteria, decision-making should be considered a very challenging task. From the 1945s to the present day, various multi-criteria decision-making (MCDM) methods have evolved, supporting people in the decision-making process. The main aim of this paper is to propose an original MCDM method and to demonstrate its applicability in an empirical case study that relates to the Electric Vehicle (EV) selection problem. To solve the electric vehicle selection problem for the last-mile delivery, we developed and applied a new MCDM method -the AROMAN (Alternative Ranking Order Method Accounting for Two-Step Normalization) method. The main contribution of the AROMAN method is coupling the linear and vector normalization techniques to obtain precise data structures used in further calculation. In addition, the original final ranking equation is developed. To demonstrate the robustness of the proposed method, a comparative analysis with other state-of-the-art MCDM methods is conducted. The results indicate a high level of confidence in the AROMAN method in the decision-making field. In addition, the sensitivity analysis is performed, and the results indicate a high level of stability. Nevertheless, based on the confident results, the managerial implications have also been indicated. Multi-criteria decision-making (MCDM), normalization, electric vehicles, last-mile delivery, alternative ranking order method accounting for two-step normalization (AROMAN).
PLOS ONE
Sustainable Last-Mile Delivery (LMD) is one of the key phases in city logistics. Micro-hubs in ci... more Sustainable Last-Mile Delivery (LMD) is one of the key phases in city logistics. Micro-hubs in cities are new emerging solutions for an easier and viable last-mile delivery process. The important question in smart and modern cities is the determination of the best micro-hub location for the LMD. This paper solves the micro-hub location selection for sustainable LMD using the multi-criteria decision-making (MCDM) techniques. The main reason for solving the micro-hub location selection is to make the last-mile delivery process in Pardubice as easier and effortless as possible. The Best-Worst Method (BWM), Criteria Importance Through Intercriteria Correlation (CRITIC) method, and Weighted Aggregated Sum Product Assessment (WASPAS) method are coupled to solve the micro-hub location selection for sustainable LMD. First, five criteria and alternatives are identified and discussed with the experts. Second, the hybrid criteria importance is determined by combining the BWM and CRITIC methods...
Transport, 2020
One of the most important segments in management of Universal Service Providers (USPs) is reachin... more One of the most important segments in management of Universal Service Providers (USPs) is reaching the decisions concerning changes in the postal network infrastructure. USPs decide on such matters based on an analysis of financial indicators and defined qualitative parameters in accordance with the international regulations and obligations imposed by a competent regulatory agency. In this paper, the previously known method to analyse the existing postal network and define the minimal number of Postal Network Units (PNU) is implemented and upgraded by a new approach based on Data Envelopment Analysis (DEA) and fuzzy logic. The final aim of the proposed new approach is to determine which of the considered PNU should be closed or reorganized having in mind the minimization of negative effects, both financial and social. The proposed model gives the indices for all considered postal branches, which allows the decision-maker to rank the importance of each unit. The proposed model is a b...
Journal of Business Economics and Management, 2020
The aim of this paper is to propose a management model which would assess the state of the busine... more The aim of this paper is to propose a management model which would assess the state of the business and indicate the improvement points, as well as to demonstrate the applicability of the model in a case of the postal company. An A’BA model is proposed which represents a combined application of Analytic Hierarchy Process – AHP method as a multi-criteria decision making tool and theory of business areas. The research consists of two parts. To define the most important influencing factor on business performance, the experts are interviewed. A new concept is proposed and applied in the process of aggregating experts’ assessments based on their mapping in a plane. This creates the appropriate surface, and the position of its centroid in relation to the Saaty’s scale defines the final score of pairwise comparison - an indicator of the relationship between two elements that are compared. In the second part, additional experts from the determined area are involved to define an approach for...
Intellectual capital is currently very actual topic, especially with reference to efforts to use ... more Intellectual capital is currently very actual topic, especially with reference to efforts to use its tools in the process of evaluating specific developmental processes in the market. The process of liberalization of the postal market is a process that must be undergo an analysis in the view of intellectual capital, because policy of human resource management has a crucial impact on the effectiveness of each national postal operators. The process of liberalization of the postal market has not been in any closer ties undergone such an analysis, and for this reason it is necessary to provide additional insight into the study of this integration development. Each integration process that is undergone analysis of several possible angles, it is possible within the evaluation described as meaningful.
Postal e-services and human capital as a part of intellectual capital are currently two much disc... more Postal e-services and human capital as a part of intellectual capital are currently two much discussed concepts in the context of developing countries. This paper uses Human Capital Index (HCI) and Postal E-services index (PES index) in order to analyze the level of development of developing countries and to point to the inaccuracy of the developed/developing classification of the World Bank. The paper has two objectives: to discover whether there is a statistical dependence between human capital and postal e-services in developing countries as it is in developed countries, and to create a new subgroup of " more developed " developing countries where this dependence confirms. Results of this paper document that there is a great diversity among developing countries and that additional subgroups may be defined within the rather broad classification of the World Bank, which is based on the GNI per capita indicator only. Human capital is being under scrutiny in numerous contex...
Perner's Contacts, 2020
Problematika sdílené ekonomiky je v současné době velmi aktuální téma mající svůj význam v mnoha ... more Problematika sdílené ekonomiky je v současné době velmi aktuální téma mající svůj význam v mnoha odvětvích národního hospodářství. V oblasti dopravy je možné pozorovat využití některých principů sdílené ekonomiky, zejména v rámci služeb, které spočívají ve sdílení kapacit osobních aut při přepravě osob (BlaBlaCar, Zipcar, DriveNow atd.). S přihlédnutím k situaci, kdy meziročně narůstá počet přepravovaných zásilek, naskýtá se prostor pro využití principů sdílené ekonomiky nejen pro přepravu osob, jak tomu již je, ale také právě při zajištění přepravy zásilek. Vzhledem k tomu, že v České republice nebyla tato problematika komplexně řešena, je nutné před případným stanovením strategií implementace principů sdílené ekonomiky při přepravě zásilek ze strany příslušných veřejných institucí či ze strany podniků ověřit, zda jsou v České republice vytvořeny vhodné podmínky pro takovouto implementaci. Cílem článku je zhodnotit aktuální situaci v České republice v rámci implementace principů sd...
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Papers by Libor Svadlenka