2,452 questions with Microsoft Advertising-related tags

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Sandbox API returns Code 105 for active personal Microsoft account

The OAuth access token for s***********@outlook.com succeeds against production GetUser, but sandbox GetUser fails with Code 105 through both REST and SOAP. The ID token confirms the personal MSA identity: tid:…

Microsoft Advertising API
Microsoft Advertising API

A Microsoft API that provides programmatic access to Microsoft Advertising to manage large campaigns or to integrate your marketing with other in-house systems.

536 questions
asked 2026-07-22T20:17:23.79+00:00
Surefire Local Sandbox 0 Reputation points
answered 2026-07-22T23:06:38.39+00:00
MS Advertising - Marvin 160 Reputation points Microsoft External Staff Moderator
0 answers

Microsoft Advertising Account Suspended — Request for Manual Review

Hello Microsoft Advertising Support Team, Our Microsoft Advertising account has been suspended, and we are requesting a manual review. We have not intentionally violated any Microsoft Advertising policies. Our business information, website, products,…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-07-21T13:54:28.5+00:00
Bling Lighting 5 Reputation points
commented 2026-07-21T13:56:26.86+00:00
JUNIOR SIPILANYAMBE 115 Reputation points
0 answers

New account blocked before I could even use it ?

So I recently tried to sign up for a Bing and Ads account because I was hoping to use it to run some ads to get more business, yet my account immediately got suspended and blocked. The email even said for "egregious violations" which seems…

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2026-07-18T17:30:36.2766667+00:00
Joe L 0 Reputation points
commented 2026-07-21T12:10:34.09+00:00
ARBIYA BANU 0 Reputation points
1 answer

Microsoft Ads Landing Page Report not showing any data after downloaded, even though in-UI report shows data

I'm trying to pull a .csv report from Microsoft Ads about my campaigns' landing pages. I am able to view a landing page report in the Microsoft Ads UI which shows a list of my landing pages and the impressions, clicks, etc that are associated with each…

Microsoft Advertising | Reports | Reporting
asked 2026-07-20T21:29:35.9+00:00
Elyse Yang 0 Reputation points
commented 2026-07-21T12:00:27.7433333+00:00
Trent Boult 0 Reputation points
1 answer

New account suspended within about a day of a Google Ads import, before any ad ran. Would appreciate a human review.

Hello, I recently created my first Microsoft Advertising account and could use some help understanding what happened. I set it up in late June 2026 using the Import from Google Ads option. I signed in with Google, imported my existing campaigns, set the…

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2026-07-20T21:47:26.2633333+00:00
David 0 Reputation points
answered 2026-07-20T22:25:59.3733333+00:00
MS Advertising - Marvin 160 Reputation points Microsoft External Staff Moderator
2 answers

New account suspended 10 minutes after successful identity verification, no campaigns created, appeal upheld without explanation

This is my first ever Microsoft Advertising account. I have never created or been associated with any other Microsoft Advertising account. Timeline: Account created on 18 Jul 2026 Advertiser Identity Verification completed successfully with my…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

434 questions
asked 2026-07-18T21:10:23.4766667+00:00
Yaroslav Novykov 5 Reputation points
answered 2026-07-20T12:42:06.67+00:00
Yaroslav Novykov 5 Reputation points
1 answer

Facebook political post with ads

When reading a post, especially a political post, an ad pops up. The ad stops dead in the middle, and you cannot see the complete post. The ad does not restart; it just stops. This is almost like Microsoft is stopping you from seeing certain post.

Microsoft Advertising | Ad delivery | Audience placements
asked 2026-07-19T20:12:51.5166667+00:00
Rosanne DeMar 0 Reputation points
answered 2026-07-19T20:13:07.9333333+00:00

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1 answer

New Microsoft Advertising account suspended as "egregious violations" one day after passing identity verification — appeal upheld, re-appeal link leads to blocked login — requesting human review

Hello Microsoft Advertising team, I am requesting a human review of our manager account suspension, with context the appeal form could not capture. Account: BN Self Publishing LLC — manager account 2549*****; first-appeal reference J107*****; verified…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-07-15T01:25:21.2466667+00:00
Houston Book Publishers 0 Reputation points
commented 2026-07-17T12:19:16.68+00:00
ARBIYA BANU 0 Reputation points
1 answer

Missing DMP logs since Feb 2026

Hi there, We have audiences in Xandr DMP and historically received logs to track usage/spend https://learn.microsoft.com/en-us/xandr/data-providers/data-usage-report-for-data-providers. We fetch this report with report_interval last_7_days and member_id…

Microsoft Advertising API
Microsoft Advertising API

A Microsoft API that provides programmatic access to Microsoft Advertising to manage large campaigns or to integrate your marketing with other in-house systems.

536 questions
asked 2026-07-16T17:37:29.4666667+00:00
Le, Angela 0 Reputation points
answered 2026-07-16T19:31:48.9566667+00:00
MS Advertising - Len 0 Reputation points Microsoft External Staff Moderator
1 answer

search bar monetization

I own a chronium browser how can I monetize my search bar so that I can earn when my users search #monetization [Moved from Bing | Get started | Search tips and techniques]

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

434 questions
asked 2026-07-14T23:58:09.2833333+00:00
honour moses 0 Reputation points
answered 2026-07-15T00:17:55.06+00:00
MS Advertising - Marvin 160 Reputation points Microsoft External Staff Moderator
1 answer

Query regarding changing the displayed Advertiser Name from Company Name to Brand Name

Dear Microsoft Advertising Support / Community, I am writing to inquire about the advertiser name displayed on our Audience Ads (featured on MSN). Currently, our official company name, "Amer Sports Japan Co., Ltd." (アメアスポーツジャパン株式会社), is…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

434 questions
asked 2026-07-13T02:15:25.88+00:00
大輔 関根 0 Reputation points
commented 2026-07-14T04:36:23.4633333+00:00
大輔 関根 0 Reputation points
0 answers

Trapped in Microsoft Ads Suspension Loop Due to Contradictory Support Agent Instructions

Hello, I am a new advertiser trapped in an automated suspension loop caused entirely by conflicting setup instructions from two different Microsoft Advertising support representatives. I need a human moderator or engineering support to review the case…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-07-14T04:11:50.6966667+00:00
GAMEBYTE STUDIO 0 Reputation points
3 answers

Where should I go to stop these automatically generated ads?

The attached image shows a banner that is not currently being served. However, it is being served, and I don’t know which setting is causing it to run, so I would appreciate your help. According to the parameters, it appears to be running from search…

Microsoft Advertising | Ad delivery | Missing ads
asked 2026-07-09T07:52:44.65+00:00
大輔 関根 0 Reputation points
answered 2026-07-13T09:40:58.7+00:00
MS Advertising - Vahid 340 Reputation points Microsoft External Staff Moderator
1 answer

New account suspended after AIV and Google Ads import, appeal upheld, requesting human review.

I am requesting a human review of my manager account suspension. This is my first Microsoft Advertising account and I believe it was caught by an automated false positive. I created the account yesterday to advertise our desktop application that's on the…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-07-12T00:56:15.4566667+00:00
Ergo 0 Reputation points
answered 2026-07-13T08:52:49.7366667+00:00
MS Advertising - Vahid 340 Reputation points Microsoft External Staff Moderator
0 answers

Newly created account suspended for "Egregious Policy" hours after creation — no payment method or business address ever added, appeal upheld with no explanation

Nature of the issue: I created a new Microsoft Advertising account. Within hours of account creation — before I had added a business address or any payment method — the account was suspended for violation of the Microsoft Advertising Egregious Policy. At…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-07-10T19:56:01.4233333+00:00
Hugh W 0 Reputation points
1 answer

Opt out Microsoft audience ads

Hi Microsoft Advertising Support Team, I am currently running a Microsoft Search campaign for a B2B service targeting users in the United States. After approximately 60 hours of campaign activity, I analyzed the Website URL Report and observed that a…

Microsoft Advertising | Ad delivery | Audience placements
asked 2026-07-10T05:01:48.0766667+00:00
Ramprasad P S 0 Reputation points
answered 2026-07-10T10:09:15.7333333+00:00
MS Advertising - Vahid 340 Reputation points Microsoft External Staff Moderator
3 answers

Unable to request verification PIN – listing published but verification blocked

Hello Bing Places Support, I need your help with my Bing Places business listing. I have already received an email stating that my business is live on Bing. In the Bing Places dashboard, I also see the message: "Your business listing has been…

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2026-07-08T07:34:11.05+00:00
Olaf Mischke 0 Reputation points
answered 2026-07-10T07:50:39.2666667+00:00
MS Advertising - Vahid 340 Reputation points Microsoft External Staff Moderator
1 answer

New account G*****TUQ suspended within hours of creation — appeal button greyed out, card charged after suspension

Hello, our brand-new Microsoft Advertising account was suspended within hours of creation, before any ads were served. Account number: G****TUQ Manager account: K*****Y3Y We are SMKLOG-2022 LLC, a registered New Jersey (USA) logistics company. We…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-07-09T23:58:59.3+00:00
Dmitrii Timin 0 Reputation points
answered 2026-07-10T00:29:23.82+00:00
MS Advertising - Marvin 160 Reputation points Microsoft External Staff Moderator
0 answers

about Microsoft AD

SA360とMicrosoft広告を連携している時に、gclidとmsclkidが同時に同じ値で付与されているのですが、 この状態でMicrosoft側にはClickidが正常に返るのかどうかをお伺いしたいです。

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

434 questions
asked 2026-07-08T05:40:30.2466667+00:00
下中健太 0 Reputation points
1 answer

Title: Microsoft Advertising Account Suspended, Appeal Access Blocked — Please Reinstate Our Account

Hello Microsoft Advertising Support Team, We need help reinstating our Microsoft Advertising account. Our account was suspended, and we later received an email stating that the suspension was upheld. However, we are unable to properly continue the appeal…

Microsoft Advertising | Accounts, profiles, and login | Users and permissions
asked 2026-07-08T01:35:46.03+00:00
lucien pan 0 Reputation points
answered 2026-07-08T01:37:14.1666667+00:00

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