Canapii

What do conference speakers most commonly wish event organisers understood about the speaker experience? Based on feedback collected through Canapii's post-event survey data across hundreds of conferences, three themes come up consistently. First, briefing quality matters more than briefing length. A speaker who receives a two-page document covering the audience profile, session objectives, room setup, AV, run of show, and the production contact number is better prepared than one who has exchanged 23 emails covering the same ground less clearly. Second, late changes are manageable if communicated immediately. A programme change that reaches a speaker three weeks before the event requires a minor adjustment. The same change communicated 48 hours before requires a significant one. Speakers consistently identify late-arriving information as the primary source of event-day anxiety. Third, the confirmation experience sets the tone for the whole relationship. A speaker who receives a clear, well-designed confirmation of their session details forms a different expectation of the event than one who receives an ambiguous email with a link they cannot access. The speaker experience before event day is a direct reflection of the event's organisational quality. Speakers notice. Audiences feel the difference. What is one thing you have changed in how you work with speakers that made a measurable difference? #Canapii #EventManagement #EventProfs

An event platform that sits in isolation from your other tools creates friction in every direction. Registration data manually exported to the CRM. Post-event leads reformatted before they can enter the marketing workflow. Attendee lists cross-referenced with HR records by hand. It shouldn't work this way. This week's Feature Spotlight covers how Canapii connects to your existing stack: CRM integration, marketing automation, single sign-on, Zapier, webhooks, and open API access for teams managing events at scale. Full issue in the newsletter. Link in the comments. #Canapii #FeatureSpotlight #EventManagement

Integrations & API

71 percent of event planners say accessibility requirements are now specified by clients at the procurement stage, rather than being left to organiser discretion. The shift is significant. Accessibility at events has historically been treated as a checklist: step-free venue, hearing loop, dietary accommodations. When specified by clients, these were delivered. When not specified, they were often underinvested. The move toward accessibility as a standard requirement reflects a broader shift in how organisations evaluate the events they fund. An event that is not accessible to all invited attendees is not fully delivering on its purpose. Canapii's platform supports accessibility across every digital touchpoint: screen-reader compatible registration, WCAG-compliant app design, live captioning integration, and in-app accessibility need collection from registration. What accessibility requirement has had the most impact on how you plan events? #Canapii #EventPlanning #EventProfs

Canapii is an AI powered event technology platform helping event planners and organisations worldwide deliver better events. But ask some of our team to finish that sentence and you get something far more interesting. Canapii is... The best way to understand what a company really is? Ask the people inside it. Watch the clip below and tell us how you would finish it. #InsideCanapii #Canapii #EventTech #AIinEvents #TeamCulture

Why do some event sponsors renew year after year while others quietly decline after a single edition? Relationships matter. But Canapii's analysis of sponsor renewal data suggests the most reliable predictor of renewal is not how much the sponsor liked the organiser. It is whether they could prove to their own organisation that the investment was worthwhile. Five things that make the evidence case for sponsor renewal: Specific lead data, not general attendance figures. A count of badge scans is not a lead. A record of who was scanned, their role, company, and a qualifier note from the stand is a lead. Post-event report within 48 hours. Reports delivered a week after the event are read less carefully than those that arrive while the event is still present in the sponsor's memory. Comparison to previous years where available. Sponsors who can see their reach growing year on year have a compounding argument for continued investment. Proactive attribution. If a deal closed in the three months after an event by someone the sponsor met there, that attribution should be surfaced explicitly. Most sales teams do not connect these dots without prompting. The renewal conversation starts six weeks after the last event, not six weeks before the next one. What is the most effective thing you have done to support a sponsor's internal business case? #Canapii #EventManagement #EventProfs

Your procurement team is already asking about this. How does your event platform handle attendee data? Where is it stored? Who has access to it? What happens when someone requests deletion? These aren't edge-case questions anymore. They're standard in every vendor evaluation. This week's Feature Spotlight covers how Canapii approaches data privacy and GDPR compliance: attendee consent management, role-based access, secure data handling, and what to expect from our data processing agreements. Full issue in the newsletter. Link in the comments. #Canapii #FeatureSpotlight #EventTech

Data privacy & security

94 percent of first impressions are design-related. Before they have read a single speaker name. Before they have seen a session title. Before they have looked at the location or the dates. They have already formed an impression of whether this event is worth their time. A registration page that looks generic, is poorly laid out, or does not visually match the communications that brought the attendee there communicates something specific: that the detail is not a priority. A registration page that is designed, branded, and consistent with the event's identity communicates the opposite. The event experience starts the moment someone sees the first piece of event communication. Branding is not aesthetics. It is the first promise you make to your attendees. What has been the biggest impact of investing in event branding on your registration conversion rate? #Canapii #EventPlanning #EventProfs

This week on Inside Canapii we asked Gemma Edwards, co-founder of Canapii, to finish one sentence. The future of events is... Personalisation. And Canapii is already delivering it. Gemma breaks down how Canapii is making personalised event experiences a reality right now, not a distant ambition. Attendees no longer want a one size fits all experience. The technology to deliver something better exists built directly inside the Canapii platform. Watch the clip below and tell us, how would YOU finish that sentence? #InsideCanapii #FutureOfEvents #EventTech #Canapii #AIinEvents