Everyone is talking about the opportunity of agentic commerce. Fewer are talking about the data blind spots it creates. As shopping journeys move into AI assistants and chat interfaces, brands risk losing visibility into the moments that matter most. As Zack Wenthe 🧠📢 explains in The Agile Brand with Greg Kihlström®, AI-powered commerce could create a new "data black box" where brands receive the transaction, but miss the context behind it. A few key takeaways: 1. High-intent traffic is becoming "high intent, low directionality" traffic. Customers arrive ready to buy, but brands may not know what influenced them. 2. First-party data becomes even more valuable as traditional journey signals disappear. 3. Structured, accessible data isn't just good practice. It's how AI agents understand and represent your brand. 4. Brand awareness matters more than ever. The brands consumers mention in prompts are the brands most likely to show up in AI-driven recommendations. The future of commerce may happen inside AI interfaces, but success will depend on how well brands connect customer data. Check it out 👉 https://okt.to/qDvr9L
Tealium
Software Development
San Diego, California 46,842 followers
We deliver trusted data for AI at enterprise scale
About us
Tealium helps companies collect, govern, and enrich their customer data in real-time to power AI initiatives and delight customers in the moments that matter. Tealium’s turnkey integration ecosystem supports more than 1,300 built-in connections from the world’s most prominent technology experts. Tealium’s solutions include a real-time customer data platform (CDP) with intelligent AI data streaming, tag management, and an API hub. Tealium’s data collection, management, and activation capabilities enable enterprises to accelerate operating performance, enhance customer experiences, drive better outcomes, and support global data compliance. Check out our new Substack: https://tealium.substack.com/
- Website
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http://www.Tealium.com
External link for Tealium
- Industry
- Software Development
- Company size
- 501-1,000 employees
- Headquarters
- San Diego, California
- Type
- Privately Held
- Founded
- 2011
- Specialties
- unified marketing, tag management system, digital marketing, big data, marketing, data management, martech, customer data orchestration, data supply chain, API Hub, customer data platform, data management, universal data hub, mobile, client-side, single view of the customer, CDP, AI, and Machine Learning
Products
Tealium
Customer Data Platforms (CDP)
Tealium connects your data, so you can connect with your customers. We're trusted by over 1,000 global businesses to power their customer data strategies. Tealium connects customer data across web, mobile, offline, and IoT. Our turnkey integration ecosystem supports more than 1,300 built-in connections, empowering brands to create a complete and real-time customer data infrastructure. Tealium offers machine learning, tag management, an API hub, and data management solutions that make customer data more valuable, actionable, privacy-compliant, and secure.
Locations
Employees at Tealium
Updates
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Today we introduced Tealium Context API: a new way to bring rich, real-time customer context to AI agents, applications, and experiences without moving data or rebuilding your stack. With Tealium Context API, enterprises can: 1. Power AI agents with live customer profiles, audience membership, and consent data 2. Equip teams with instant access to customer history, loyalty status, and intent signals 3. Deliver next-best-action recommendations using both real-time and warehouse data 4. Personalize web, mobile, and in-app experiences from the very first interaction 5. Fuel AI-powered product discovery with up-to-the-moment behavioral signals 6. Activate warehouse-native audiences without copying data or building custom infrastructure No more choosing between the depth of your data cloud and the speed of real-time experiences. Check it out 👉 https://okt.to/CuBl2P
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Next stop: Databricks Data + AI Summit 😎 Real-time, personalized support doesn't run on good data alone. It runs on data that's unified, governed, and ready to act the moment it matters. That's why we're speaking with Western Governors University, who supports 175,000+ students nationally, LIVE at the #DataAISummit to discuss how to turn real-time signals into action at scale. 🎤 Narendra Pandya 🎤 Zack Wenthe 🧠📢 Join us: June 17 at 11:30 AM PT And stop by Booth #239 to say hi to Team Tealium 👋
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With 15,000+ martech platforms and endless AI hype, finding signal in the noise has never been harder. The Enterprise Martech Outlook by The Martech Weekly will reveal which technologies are delivering real value, what top-performing peers are prioritizing, and where the market is heading next. Become a founding contributor today. Take the survey and help define the benchmark for enterprise martech 👇
🚨 FINAL CALL 🚨 The Martech Weekly's Enterprise Martech Outlook survey closes on the 14th of June - if you work on the brand-side in Martech, have your say on the state of enterprise marketing technology today! All survey responses will be anonymized and aggregated for the final report. Link in the comments 👇 Juan Mendoza
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Tealium reposted this
Great to attend the CDO Network event London. Lots of great conversations and positive feedback following Steve Overton's Live Demo, he's a risk taker you know! 30% of Bot interactions get escalated to a human, Bots only have a 10-25% first resolution rate, Bots have a CSAT score a whole point lower than humans. That's expensive and bad for customer service so Make the Bot know! Connect the bot to the data you already have — historic and in the moment it happens. That's the difference between a chatbot that guesses and one that knows. Tealium #CDO
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🚀 And that's a wrap on #SnowflakeSummit 2026! One theme stood out above all others: the rise of the agentic enterprise. Across keynotes, sessions, and customer discussions, the focus has clearly shifted from simply building AI models to making AI operational on top of trusted, unified organizational data. As organizations move from AI experimentation to execution, the foundation will be trusted data that can power smarter decisions, experiences, and outcomes. Thank you to everyone who stopped by, joined our sessions, and shared their perspectives. We're leaving inspired by what's ahead, and excited to help organizations build the data foundation that makes AI work. 🔥 Until next year, Snowflake Summit! ❄️
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Update from the floor: Zack Wenthe 🧠📢 is gearing up for the final day at Snowflake Summit. Thanks to our friends at Slalom Heather Roth and Florian Delval and Larry Liu for a great event on the Future of CX last night! ❄️
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Most companies don't have a data problem. They have a decision problem. In an interview with Martechvibe, Tealium's Zack Wenthe 🧠📢 explains why the next evolution of the CDP isn't about collecting MORE customer data, but turning customer signals into decisions and action in real time. Some key takeaways: - Context matters more than data volume - AI is only as effective as the data foundation beneath it - The future of CDPs is orchestration The winners will be the brands that can turn data into decisions fast enough to meet customer expectations. As Zack puts it: "Most brands are drowning in data but still starving for c