Investigating - The Crypto.com Pay on-ramp service is currently unavailable due to ongoing maintenance. We will provide an update as soon as service is restored. We apologize for any inconvenience this may cause.
Jun 09, 2026 - 19:36 HKT
Monitoring - - Prediction Trading: FX, Indices, and Commodities Markets: Will be temporarily paused until further notice, starting May 18, 2026, 12:00 am until further notice. A separate announcement about these Prediction markets will be made at a later date.
May 19, 2026 - 00:09 HKT
Update - The wait can be up to 70 days. For more information on latest ETH Validator queue backlog, please check here: https://www.validatorqueue.com/
Mar 21, 2026 - 16:50 HKT
Identified - Please note ETH staking process is currently delayed due to current Ethereum Validator Queue size.
Mar 21, 2026 - 16:49 HKT
We will be conducting scheduled system maintenance for Stocks & ETF Trading in the Crypto.com App on Saturday, June 13, 2026, from 3:00 p.m. to 5:00 p.m. CT.
During this maintenance window, the following services will be temporarily unavailable: - Placement of new orders (including Equity Basket trading and rebalance) - Cash withdrawals - Stock cash top-ups - Account transfers - Account opening
All services will resume automatically once the maintenance is completed.
If you plan to place orders or perform transfers involving your Stocks Cash Account, please do so before the maintenance period begins. Posted on
Jun 11, 2026 - 08:44 HKT
Resolved -
This incident has been resolved.
Jun 11, 15:44 HKT
Investigating -
KSM staking and unstaking are temporarily unavailable as we migrate to a new staking pool provider. KSM staking rewards will not accrue during this period. Your KSM balance is not affected. We will provide an update once services resume.
May 27, 15:11 HKT
Jun 10, 2026
No incidents reported.
Jun 9, 2026
Unresolved incident: Crypto.com Pay-on-ramp service maintenance.
Resolved -
FLR Staking has been resumed.
Jun 2, 18:08 HKT
Investigating -
Please note FLR Staking has been suspended except for users in US and Canada regions due to validator change. We will update when the staking service is resumed.
May 14, 16:15 HKT