Reactivate a canceled Google Ads account

Reactivate a cancelled Google Ads account

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Reactivating a Google Ads account is free, and you'll only need to follow a few steps. This article shows you how to reactivate a canceled account.

Learn how to Access your canceled Google Ads account.

How to reactivate your account

Only users with Admin access can reactivate a canceled account. If you don't have Admin access, you won't find Reactivate my account under "Account status" in your preferences. Users with Standard access should contact an Admin user to reactivate their accounts.

Go to Preferences within the Admin menu.
Select the Account status section to expand it.
Select Reactivate my account, which will change your account status to “Active”.

Considerations before reactivating your account

Verification: To successfully reactivate your profile, you may need to verify your payment information at payments.google.com and submit verification documents. Our specialist team will review the documents within 48 hours.
Manager Accounts (MCC): If your account is linked to a manager account, you’ll only be able to reactivate your account if the manager hasn’t reached the maximum account limit. If the manager has reached the maximum account limit, you’ll only be able to reactivate your account if the manager unlinks or cancels at least one of their current managed accounts. Additionally, if an MCC invitation is pending, check for a draft Google Ads account associated with the invitation email address, and cancel the draft if there is one. Learn more about Manager Accounts (MCC): About account limits for manager accounts.

FAQs

What will happen to my ads when I reactivate my account?

When you canceled your account, all your active ads stopped showing. When you reactivate your account:

Any ads or campaigns that you left active will begin running again.
Any ads or campaigns that you paused will not run until you re-enable them.

If you don't want your ads to automatically start running when you reactivate your account, sign in to your account and make sure to pause your ads, ad groups, or campaigns. You can re-enable them after activating your account.

What if I never requested to cancel my account?

If you're unable to sign in to Google Ads, and you didn't request to cancel your account, check out these common sign-in issues. If you’re still having trouble signing in, file a reactivation request.

Google Ads accounts that have been inactive for more than 15 months (meaning an account hasn’t spent in more than 15 months) get canceled automatically. You can reactivate your account by following the steps above or by filing a reactivation request. However, you may not be able to reactivate your canceled account after an extended period.

What if I also deleted my Google account?

Before you can reactivate your Google Ads account, you must first recover your Google Account.

What if I don’t find an option to reactivate?

Only users with Admin access can reactivate a canceled account. If you don't have Admin access, you will not find Reactivate my account under "Account status" in your preferences. Users with Standard access should contact an Admin user to reactivate their accounts.

If your account is linked to a manager account, you’ll only be able to reactivate your account if the manager hasn’t reached the maximum account limit. If the manager has reached the maximum account limit, you’ll only be able to reactivate your account if the manager unlinks or cancels at least one of their current managed accounts.

You also may not have the option to reactivate your canceled account after an extended period.

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Reactivate a canceled Google Ads account

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