babak nemati

The Effect of Servant Leadership on Organizational Commitment with the Mediation Role of Trust in Managers

Asian Journal of Education and Social Studies, 2025

Introduction: Organizations and managers are fully aware that they are facing a fast and complex ... more Introduction: Organizations and managers are fully aware that they are facing a fast and complex change and this unknown movement towards the future is accompanied by the demand of people for more participation at all organizational levels and surprisingly changes the perceptions of leadership, especially in communication roles Aims: Attention to the subject of servant leadership has increased in recent years, and various commercial, non-profit, educational, and government organizations have used the principles of servant leadership to manage their organizations. The main goal of this research is to measure servant leadership on organizational commitment with the mediating role of trust in high school principals in Tehran province. Theoretical Framework: Servant leadership is considered as an important variable in creating understanding, developing, and maintaining trust in the organization. Also, the results of Layden et al.'s (2023) research showed that servant leadership is an important predictor for social civic behavior, intra-job performance, and organizational commitment and has a positive effect on social civic behavior.

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Analyzing e-service quality in service-based website by E-SERVQUAL

Management Science Letters, 2012

Over the past two decades, two-way communication via web-based exchanges has been a popular metho... more Over the past two decades, two-way communication via web-based exchanges has been a popular method for different activities such as electronic transaction, publication, broadcasting, and other service applications. However, it is always necessary to measure the performance quality of web services using different technique such as e-SERVQUAL model. The proposed study of this paper uses this technique for measuring the quality of Iranian university e-services. The proposed study distributes a standard questionnaire among students who use this service through internet. The results indicate that only efficiency and online service quality in the eservice system are desirable. Managerial implications are represented.

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An investigation on relationship between CRM and organizational learning through knowledge management: A case study of Tehran travel agency

Management Science Letters, 2013

Customer relationship management (CRM) plays essential role on the success of many business units... more Customer relationship management (CRM) plays essential role on the success of many business units. CRM integrates necessary data from internal and external sources to assist managers and employees for business development. This paper attempts to analyze relationship between CRM, organizational learning, and knowledge management. Research population includes travel agencies in Tehran, Iran and their manager are considered for the purpose of this study. This research has four variables 1-Successful implementation of KM, 2-Organizational learning, 3-customer orientation, and 4-information share with customers. The preliminary results of this survey indicate that any development of CRM will significantly contribute relative efficiency of this travel agency. The results also indicate that there is a meaningful relationship among components of CRM including organizational learning, and knowledge management in this travel agency.

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Determining of Objective Indicators in Higher Education Strategic Planning and Alignment with Faculty Members Performance Measurements (Case study: Damavand PAYAM Noor University)

This article aims to analysis the alignment between objective indicators in higher education stra... more This article aims to analysis the alignment between objective indicators in higher education strategic planning and faculty members' performance measurements. In order to collect data the questionnaire method have been used. These questioners were distributed between 35 members at the Demavand Payam Noor University. In order to analyzing data and concluding results, SPSS used. Also our research was based on structural equation model. The result indicated that there was alignment between indicators of higher education strategic planning with faculty performance indicators. Also there was positive alignment between each dimension of higher education strategic planning with faculty performance measurements. The findings show that gaps between each of the variables was assessed and measured. Therefore, the highest rate is measured in the financial with average of 86.25 and the lowest with 80.29 governance. Finally, statistical hypothesis testing was confirmed for each of the researc...

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Surveying and Investigation the Effect of Knowledge Management Orientation on Organizational Performance (Case Study: ERISH KHODRO Company)

This article was aimed to analysis the effect of knowledge management orientation and organizatio... more This article was aimed to analysis the effect of knowledge management orientation and organizational performance. In order to collecting data the questionnaire had been used. These questioners were distributed between 96members at the ERISH KHODRO Company. In order to analyzing data and concluding results, Lizrell used and then Pearson correlation used. Also our research was based on structural equation model. The result indicated that there was positive significant relationship between knowledge management orientation and organizational performance (0.674). Also there was positive significant relationship between each dimension of knowledge management orientation and organizational performance. The findings show that knowledge management orientation is a basic factor in organizational performance and confirming the main hypothesis of this study also represents the existence of a positive and meaningful relation between knowledge management orientation and organizational performance...

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Improving Maslow's Hierarchy of Needs: New Approach to needs hierarchy

In this article Maslow's hierarchy of needs is reviewed with two viewpoints: critical and sup... more In this article Maslow's hierarchy of needs is reviewed with two viewpoints: critical and supportive. We try to extract and classify the relevant subject related to the research content after studying and analysis of documents. Thus, because of their common characters, the needs that have been cited from some scientists could be gathered and make some new levels.The new Maslow's hierarchy of needs has been presented in this research and we added three levels EPISTEMOLOGY, LOG and EROS (Freedom), Which the relation between the new levels has been introduced in the body of this article. According to discussed items we can now present a new model for human hierarchy of needs. Also, we use a mathematical approach to increase the validity of research. In this article we subject new model for human excellence. This model subjected that man in Eros is a free man because he is able to relatively control his needs. This is why he is moving in the direction of relative needless.

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Identification and prioritizing of infrastructures project portfolio management implementation from the perspective of Iranian project managers

Management Science Letters Analyzing e-service quality in service-based website by E-SERVQUAL

Over the past two decades, two-way communication via web-based exchanges has been a popular metho... more Over the past two decades, two-way communication via web-based exchanges has been a popular method for different activities such as electronic transaction, publication, broadcasting, and other service applications. However, it is always necessary to measure the performance quality of web services using different technique such as e-SERVQUAL model. The proposed study of this paper uses this technique for measuring the quality of Iranian university e-services. The proposed study distributes a standard questionnaire among students who use this service through internet. The results indicate that only efficiency and online service quality in the eservice system are desirable. Managerial implications are represented.

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Analyzing effects of service encounter quality on customer satisfaction in banking industry

Service quality represents a modern approach for quality in enterprises and organizations and ser... more Service quality represents a modern approach for quality in enterprises and organizations and serves the development of a truly customer-focused management and culture. Measuring service quality offers an immediate, meaningful and objective feedback about clients' preferences and expectations. In this paper, we study the relationship between customer perceptions from service encounter quality and loyalty of customer to organization and employees. The proposed study is implemented for banking sector in Iran using SERVQUAL factors and considers various factors influencing the quality of service. The results of the survey indicate that service quality systems, customer satisfaction are the most desirable factors based on the feedback we received from the customers. In addition, response to customers and loyalty to employees, service encounter quality, service and loyalty to organization, arrangements are in the next levels, respectively. }}

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Method to enhance optical transparency of biological tissues

Analyzing effects of service encounter quality on customer satisfaction in banking industry

Management Science Letters, 2012

Service quality represents a modern approach for quality in enterprises and organizations and ser... more Service quality represents a modern approach for quality in enterprises and organizations and serves the development of a truly customer-focused management and culture. Measuring service quality offers an immediate, meaningful and objective feedback about clients' preferences and expectations. In this paper, we study the relationship between customer perceptions from service encounter quality and loyalty of customer to organization and employees. The proposed study is implemented for banking sector in Iran using SERVQUAL factors and considers various factors influencing the quality of service. The results of the survey indicate that service quality systems, customer satisfaction are the most desirable factors based on the feedback we received from the customers. In addition, response to customers and loyalty to employees, service encounter quality, service and loyalty to organization, arrangements are in the next levels, respectively. }}

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Systems and Methods to Enhance Optical Transparency of Biological Tissues for Photobiomodulation

Method and apparatus to enhance optical transparency of biological tissues

Comparison of Lidocaine-Meperidine with Lidocaine-Meperidine -Nitroglycerin for intravenous regional anesthesia

Journal of Sabzevar University of Medical Sciences, Apr 15, 2013

Search for Color-Suppressed $B$ Hadronic Decay Processes with CLEO

Phys Rev D, Aug 25, 1997

Using 3.1 fb$^{-1}$ of data accumulated at the $\Upsilon$(4S) by the CLEO-II detector, correspond... more Using 3.1 fb$^{-1}$ of data accumulated at the $\Upsilon$(4S) by the CLEO-II detector, corresponding to 3.3 million $B\bar{B}$ pairs, we have searched for the color-suppressed $B$ hadronic decay processes: $\bar{B}^0 \to D^0 (D^{*0}) X^0$, where $X^0$ is a light neutral meson $\pi^0$, $\rho^0$, $\eta$, $\eta'$ or $\omega$. No obvious signal is observed. We set 90 % C.L. upper limits on these modes, varying from $1.2 \times 10^{-4}$ for $\bar{B}^0 \to D^0 \pi^0$ to $1.9 \times 10^{-3}$ for $\bar{B}^0 \to D^{*0} \eta'$.

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<title>Use of polarization to separate on-axis scattered and unscattered light in red blood cells</title>

Laser-Tissue Interaction II, 1991

ABSTRACT

The Effect of KM implementation on organizational performance with balanced scorecard methodology

Management Science Letters, 2013

<title>Laser soft-palate stiffening</title>

Lasers in Surgery: Advanced Characterization, Therapeutics, and Systems VIII, 1998

ABSTRACT Preliminary animal model experiments have been performed to test the feasibility of a ne... more ABSTRACT Preliminary animal model experiments have been performed to test the feasibility of a new treatment for snoring. Current surgical treatments for snoring at the palatal level involve either excision of tissue to shorten the palate, or interstitial ablation of the palate to induce fibrosis and stiffening. Both shortening and stiffening of the palate are believed to be effective in reducing snoring. Mucosal surface damage and delayed tissue sloughing are the cause of considerable pain for the patient. In the new treatment proposed here, palatal stiffening with mucosal preservation is accomplished by combining evaporative cooling at the tissue surface with laser irradiation to heat subsurface tissue layers. The surface is cooled using a timed spray of tetrafluoroethane immediately prior to each pulse from a 1.54 micrometer erbium glass laser. In vivo experiments demonstrate that the technique causes significant shrinkage and decreased elasticity in hamster skin, with no tissue sloughing. In vitro experiments with canine soft palates show that laser-induced thermal damage zones ranged from approximately 0.75 to 1.75 mm below the surface, depending on laser parameters. These results suggest that the noninvasive laser technique may produce palatal stiffening with protection of the mucosal surface, for treatment of snoring with minimal morbidity.

<title>Optical model for the propagation of light during transscleral cyclophotocoagulation</title>

Ophthalmic Technologies IV, 1994

A number of recent studies have demonstrated the efficacy of transscleral Nd:YAG and diode cyclop... more

<title>Transscleral cyclophotocoagulation: an in-vivo examination of lesion formation</title>

Ophthalmic Technologies III, 1993

A number of studies have supported the efficacy of transscleral cyclophotocoagulation in reducing... more

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