Some of the valuable things in marketing don't show up in a report. Tobi Asare shares her takeaway from our first Marketing Hot Seat conversation with Katie Jackson 👇
One of the reasons we wanted to launch The Marketing Hot Seat was to hear from the marketers who are in it every day. The practitioners who love the craft, challenge convention and have an ambitious view of what marketing can really do. One line from our first conversation with Katie Jackson, Chief Audience & Marketing Officerat Channel 4 has really stayed with me. She said marketing has swung too far towards quantification. Not because measurement isn't important. It absolutely is. But when every conversation starts with the dashboard, it's easy to lose sight of the things that build long term value. Reputation. Emotional connection. Mental availability. I agree, not everything that drives growth will show up neatly in a report.