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Chef Services

Led by experienced practitioners, our consulting, training and support offerings are designed to help teams and companies be successful with Chef and DevOps.

Chef Support Subscriptions

Standard Support

You are able to work with one of our highly skilled Systems Engineers via email or online ticketing to help resolve your issues within a predefined SLA. Standard Support is available Monday - Friday from 6 AM to 6 PM Pacific Time.

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Premium Support

For organizations needing extra round-the-clock expertise and quicker response times, Premium Support provides you with a senior level Systems Engineer available to help resolve your issue 24x7. And with more responsive SLAs, you are ensured to be back up and running faster than you can spell DevOps.

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Customer Success Subscription

If you are leveraging Chef for an automation journey, and want to take advantage of a proactive support program that will expose your organization to the success patterns established by early adopters, then the Chef Customer Success Subscription is the best choice for you. The Customer Success Subscription is incremental to the Premium Support service.

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Chef Solution Services

Chef Accelerator Program

This program will give you the opportunity to experience what it is like to move with speed. We will help accelerate your adoption of technologies and practices that have been proven successful at hundreds of other innovative companies.

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Compliance Implementation Program

This program will leave your team with an in-depth understanding of the Compliance functionality, as well as plenty of experience on the keyboard, as our technical architects and senior consultants share their knowledge to get your team up to speed.

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Workflow Accelerator Program

This engagement is designed for companies that want to start implementing Continuous Delivery with the workflow functionality of Chef Automate. We will take on a Pilot Project as a proof of concept.

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Workflow Implementation Program

This program will help your organization implement Automate and the workflows that will give you the opportunity to experience what it is like to move with speed.

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Automate Workflow Program

Teams will start with a day of Chef Essentials, building on this for the next day of Workflow Essentials, and followed by 7 days of dedicated Sr. Consultant time to get your Delivery Pipeline up to speed.

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Project Accelerator Program

The focus of the Project Accelerator is to help customers build, grow and instantiate a release framework using sound DevOps best practices.

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Extended Success Program

Augmenting customers' adoption of Chef as they build in-house capabilities, this minimum three-month engagement includes regular check-ins with a Senior Engineer and another talented Chef Engineer working daily to address issues as they arise.

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Success Maintenance Program

Providing a regular health check with a Technical Architect to address any issues with Chef adoption or maintenance, the goal is to help your team build on the basics and progress in their mastery of Chef services and functionality.

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Chef Architect Days

Chef Architect Days are designed to assist teams who are seeking guidance from Chef for a short amount of time, ideally when the injection of a Chef subject mater expert can unblock issues and resolve to get your team on track again. These engagements do not include deliverables or defined scope prior to purchase.

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Automation Migration Services

Let Chef experts help your team quickly migrate your existing automation efforts to Chef. A Chef engineer will help walk through your existing automation solutions and help create Chef equivalents.

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Enterprise Assessment & Design Workshop

Our Enterprise Assessment & Design Workshop offering is targeted towards large enterprises who are seeking guidance from Chef on how best to apply Chef-style DevOps kung fu in their company. In alignment with the Chef Customer Journey, we offer a variety of workshop avors.

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DevOps Workshops

DevOps Journey Assessment (DOJO)

The DevOps Journey Assessment (DOJO) is used to measure a customer's readiness against the Journey Map and provide quarterly check-ins for a year.

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DevOps Accelerator Workshop

The DevOps Accelerator Workshop is designed to help organizations gain alignment and investment from your leadership team to accelerate the integration of DevOps and Lean methodologies by identifying and planning the implementation of a project to be delivered by a cross-functional team.

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DevOps Transformation Workshop

Designed for organizations that have already had exposure to DevOps and its tooling and are battling with its organizational implications.

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Chef Product and Feature Training Classes

Learn how to automate your infrastructure and workflow using Chef with the help of our curriculum consisting of in-person training classes, online instructor-led training classes, and private training classes meant specifically for organizations.

View Chef Training Curriculum