AWS Support

When I launch an ECS resource using CloudFormation, I get the error message "Unable to assume role and validate the listeners configured on your load balancer"

How do I update my private repository credentials on an ECS agent?

Why is my Amazon ECS agent listed as disconnected?

How can I grant access to a secondary account to pull or push images in my ECR repository?

I terminated an Amazon ECS container instance, but it is still registered with the cluster. Why?

How do I capture client IP addresses in my ELB access logs?

How do I trace an Application Load Balancer request using X-Amzn-Trace-Id?

Why can't a target behind my Network Load Balancer connect to its own Network Load Balancer?

How can I troubleshoot the Classic Load Balancer session stickiness feature?

How do I redirect HTTP traffic to HTTPS on my Classic Load Balancer in ELB?

How do I connect a public-facing load balancer to EC2 instances that have private IP addresses?

How do I troubleshoot and fix failing health checks for Classic Load Balancers?

How do I configure, update, and verify health checks for a Classic Load Balancer?

How do I use Auto Scaling to improve the fault tolerance of an application behind my load balancer?

A subnet in use by load balancers in my VPC has insufficient IP addresses

How do I configure and attach an Internet gateway for use with Elastic Load Balancing?

How do I attach a security group to my load balancer?

I receive HTTP 5xx errors when connecting to web servers running on EC2 instances configured to use Elastic Load Balancing. How do I troubleshoot these errors?

How do I troubleshoot HTTP 504 errors returned when using a Classic Load Balancer?

How do I troubleshoot HTTP 503 errors returned when using a Classic Load Balancer?

I get HTTP 502 errors when I make requests through a Classic Load Balancer. How do I troubleshoot these errors?

What are the optimal settings for using Apache or NGINX as a backend server for ELB?

How do I upload SSL certificates for my load balancer to prevent clients from receiving untrusted certificate errors?

How do I troubleshoot Classic Load Balancer capacity issues in ELB?

How do I troubleshoot Elastic Load Balancing connectivity issues?

How do I troubleshoot high latency on my ELB Classic Load Balancer?

How do I use the AWS CLI to determine the active SSL security policy applied to my Elastic Load Balancing HTTPS and SSL listeners?

How do I move accounts between organizations in AWS Organizations?

How do I remove a member account in AWS Organizations?

I want to remove a member account from an organization, but I can't sign in to the member account

I received an error when I tried to unlink a member account from my organization

After I use AWS Organizations to create a member account, how do I access it?

How do I get started with AWS Organizations?

I'm trying to join an organization, and I received an error: "You can only join an organization whose Seller of Record is same as your account"

How do I get a report that shows the usage of individual member accounts in my organization?

How do I remove a member account from an organization's consolidated bill?

How are credits and promotions calculated in an organization?

How do AWS Support plans work in an organization?

How is the pricing benefit of a Reserved Instance applied across an organization's consolidated bill?

I tried to join an organization, but it didn't work

Can I restrict an EC2 Reserved Instance benefit to a single instance or account in an organization?

What's the difference between a service control policy and an IAM policy?

What is Amazon Mechanical Turk?

How do I remove a stored payment method from my AWS account?

I received an abuse report from AWS about my resources-- what should I do?

How do I provide a counter-notice to a DMCA notice?

How do I submit a Digital Millennium Copyright Act (DMCA) notice to AWS?

What documentation does AWS Europe provide to help me understand my billing and tax liability?

How can I use Cost Explorer to analyze my spending and usage?

How am I billed for AWS Support?

I can't add an attachment to my AWS Support case

How do I grant an IAM user access to file support cases?

Does AWS Support have a phone number?

How do I change my AWS Support plan?

Why can't I post a message to the AWS forums?

What information should I include in my AWS Support case?

How do I cancel my AWS Support plan?

How do I get help with my AWS account and resources?

How do I sign up for an AWS Support plan?

Does AWS provide support in languages other than English?

How do I submit a penetration testing request for my AWS resources?

My credit card was declined when I tried to pay an AWS bill

Can I have accounts served by AWS, Inc. and AWS Europe in the same organization?

Will I need to self-assess for VAT when I purchase from AWS Europe?

Will I keep my current Reserved Instances and account credits when my account is moved to AWS Europe?

Can I apply AWS credits I received to the bill for a previous month?

How are charges for Amazon EBS volumes calculated on my bill?

When will my AWS bill be ready?

Is the charge I received on my credit card from Amazon Web Services?

Can I use more than one payment method to pay my AWS charges?

Why am I being charged for EC2 when all my instances were terminated?

I’m receiving a bill, but can’t find the resources related to the charges

Why am I being charged for customer master keys (CMKs)?

Can I prepay for AWS services?

Why am I being billed for Elastic IP addresses when all my instances are terminated?

How is my Amazon EBS snapshot bill calculated?

Can I pay my bill in a currency other than US dollars (USD)?

What currencies does AWS support?

How do I add a new payment method to my AWS account?

How do I find the AWS account associated with an unknown Amazon Web Services charge?

How do I view past or current AWS payments?

What payment methods does AWS accept?

How are EC2 instance-hours billed?

Why are the forecasted costs in my Billing and Cost Management console unexpectedly high?

Why does the "blended" annotation appear on some line items in my bill?

Why was I charged $1 by Amazon Web Services?

How do I retry an unsuccessful payment?

I deleted all the files from my Amazon S3 buckets, but I'm still seeing charges for S3

Why am I being charged for EBS when all my instances are stopped?

How do I close my Amazon Web Services account?

Can I reopen my closed AWS account?

Why did I receive a bill after I closed my AWS account?

Why do I get an error when I try to close my AWS account?

How do I add a promotional code to my AWS account?

Why isn't my credit or promotional code applying to my bill?

My Free Tier period is expiring—what do I need to know?

What is the AWS Free Tier, and how do I use it?

How do I make sure I don't incur charges when I'm using the AWS Free Tier?

I unintentionally incurred charges while using the Free Tier—how do I make sure I'm not billed again?

Why do I need a payment method if my account is covered by the Free Tier?

How do I choose which emails I receive from AWS?

How do I make sure the email I received is actually from Amazon?

I receive an error when entering the captcha to sign in to my AWS account. What can I do?

How do I resolve problems accessing a service in the AWS Management Console?

How do I provide feedback on or report errors in AWS documentation?

How do I send feedback about a service to AWS?

Is AWS down?

I'm having trouble signing in to or accessing my AWS account

What are the differences between AWS accounts and AISPL accounts?

My phone verification PIN isn't working. How can I verify my account?

How do I sign out of my AWS account?

What browsers are supported for use with the AWS Management Console?

I get a "maximum number of failed attempts" error when attempting to phone-verify my AWS account

I received the error "account is in an invalid state."

How do I sign in to the AWS Management Console?

I own a software license I want to use on AWS hardware—how do I do that?

I didn't receive a call from AWS to verify my new account. What should I do?

How do I create and activate a new Amazon Web Services account?

How do I estimate how much my planned AWS resource configurations will cost?

What is Amazon Internet Services Private Limited (AISPL)?

How do I report abuse of AWS resources?

How do I view my software subscriptions on the AWS Marketplace?

The administrator of an account has left the company, and I need access to it

How do I change the name on my AWS account?

How do I remove the default payment method associated with my AWS account?

My AWS account may be compromised

How do I update the bank information required to sell an EC2 Reserved Instance on the EC2 Reserved Instance Marketplace?

How do I change the default payment method associated with my AWS account?

How do I allow an IAM user to view my account's billing information?

My account was suspended. How can I reactivate it?

How do I delete an AWS access key?

How do I transfer my account to another person or business?

How do I remove a lost or broken Multi-Factor Authentication device (MFA) from my account?

How do I update the address associated with my AWS account?

How do I recover a lost or forgotten AWS password?

I forgot the sign-in credentials for an account—what do I do?

How do I create an AWS access key?

How do I change the email address associated with my AWS account?

How do I CC another email address on account-related correspondence from AWS?

Can I merge multiple AWS accounts together?

How do I change billing information on the PDF version of the AWS invoice I receive by email?

How do I migrate from a detailed billing report to the AWS Cost and Usage report?

How can I tag my AWS resources to divide up my bill by cost center or project?

How do I know which user made a particular change to my AWS infrastructure?

How do I download an invoice for my monthly AWS charges?

What services or resources support cost allocation tags?

How do I use the Reserved Instance utilization report?

What's the most effective way as an AWS reseller to bill my end customers?

How do I use Amazon EC2 instance usage reports?

How can I get notified if my EC2 Reserved Instance utilization drops?

What happens when my Amazon EC2 Reserved Instance expires?

Why aren't my Reserved Instances applying to my billing in the way I expected?

How are Amazon EC2 Reserved Instances that are size flexible calculated?

How do Amazon EC2 Reserved Instances that are regional or size flexible work?

How do Convertible Reserved Instances work?

How do I purchase an EC2 Reserved Instance that reserves capacity in a specific Availability Zone?

Can I schedule my EC2 Reserved Instance to renew automatically?

How do EC2 Reserved Instances work?

How do I purchase an Amazon EC2 Reserved Instance?

Why can't I buy the EC2 Reserved Instance (RI) I need through the EC2 console?

How do I tell if my EC2 Reserved Instances are being used?

My EC2 Reserved Instance isn't applying to my billing—why?

Why is a Reserved Instance showing as "Retired" in the console?

Can I modify the terms of my EC2 Reserved Instance?

Can I use promotional credits to purchase Reserved Instances?

How do I sell an EC2 Reserved Instance on the EC2 Reserved Instance Marketplace?

Why do I need to put my tax registration number (TRN) on all of my accounts?

How do I add or update my tax registration number or business legal address for my AWS account?

How do I add my Indian GST ID to my AWS or AISPL account?

What is the AWS Indian GST ID?

The tax I'm being charged for AWS services is incorrect

Does AWS charge US sales tax?

Does AWS charge value-added tax (VAT)?

How do I get a VAT invoice?

Which of my addresses will be used to calculate tax for my AWS account?

I have a VAT exemption—how do I add it to my AWS account?

How can I find the AWS VAT number?

How do I sign up for an AWS Activate Portfolio package?

I received an email with my AWS Activate Portfolio package information—where do I find my AWS promotional credit?

I have an AWS Activate Portfolio Package, but I was charged for Business Support

How do I create a rotation function with an AWS Secrets Manager secret for an unsupported database?

How can I use the AWS CLI to allow AWS SFTP to keep CloudWatch Logs of my server's activity?

How can I use the AWS CLI to set up an IAM role for an AWS SFTP user?

How do I apply a resource-based policy on an AWS Secrets Manager secret?

How can I share a file or folder with WorkDocs?

How can I create, list, or update AWS WAF IPSets using the AWS CLI?

AWS resources are being used to crawl my website—what do I do?

How do I block common attacks with AWS WAF?

How can I install the AWS Mobile SDK for iOS in my Swift application?

How do I transfer ownership of WorkDocs files and folders?

How do I migrate my SSL certificate to the US East (N. Virginia) region?

I have running EC2 instances, but I don't remember launching them

How can I confirm my AWS infrastructure is GDPR-compliant?

How do I find my Amazon Connect instance ID?

What are some best practices for securing my AWS account and its resources?

How do I create self-signed device certificates to authenticate my devices with AWS IoT?

How do I use an MFA token to authenticate access to my AWS resources through the AWS CLI?

How do I use AWS CodePipeline to maintain a test environment that publishes to a separate production environment?

How can I set up alerts to see when an access key is used?

How do I enable Multi-AZ replication and automatic failover for my Redis cluster?

How do I share my customer master keys (CMKs) across multiple AWS accounts?

My AWS CloudTrail logs show root credentials are being used to authenticate actions I didn't initiate

I signed in to my AWS account, but I don't see any of my resources

I didn't receive a validation email for the SSL certificate I requested through AWS Certificate Manager

I received an Amazon EC2 maintenance notification—what should I do?

How do I manage my AWS service limits?

How do I transfer the ownership of Amazon S3 objects to a different AWS account?

How do I transfer an Amazon EC2 instance to a different AWS account?

How do I transfer ownership of a domain or an Amazon Route 53 hosted zone to a different AWS account?

How do I transfer ownership of Amazon RDS resources to a different AWS account?

How do I transfer ownership of an Amazon Redshift cluster to a different AWS account?

Why is email validation no longer working for my domains with custom email addresses for issuing or renewing ACM certificates?

How do I configure a load balancer in an AWS Elastic Beanstalk environment to use an SSL certificate?

Why did my AWS Certificate Manager (ACM) certificate fail to renew during the automatic domain validation process?

How do I use email to validate my certificate domains during the AWS Certificate Manager (ACM) managed renewal process?

Can I pin an application that is running on AWS to a certificate that was issued by AWS Certificate Manager (ACM)?

I requested a new AWS Certificate Manager (ACM) certificate and validated my domain names, but the status is still pending validation

How do I use an SSL/TLS certificate with a load balancer that is configured to support HTTPS?

How can I add certificates for multiple domains to the ELB using Amazon Certificate Manager?

How does the ACM managed renewal process work with email-validated certificates that use wildcards and subdomains?

How do I install SSL/TLS certificates on Amazon CloudFront?

Why can't I resend the validation email from AWS Certificate Manager (ACM) when renewing a certificate?

Why can't I import a third-party public SSL/TLS certificate into AWS Certificate Manager (ACM)?

I validated my domain names using the AWS Certificate Manager (ACM) managed renewal process, but the status is still pending validation

Clients are receiving certificate error messages when trying to access my website using HTTPS connections. How do I resolve this?

How do I configure Amazon SES and Amazon SNS to receive AWS Certificate Manager domain validation email?

How can I share an encrypted Amazon EBS volume with another AWS account?

How do I initialize Amazon Elastic Block Store (EBS) volumes restored from snapshots on Linux?

My instance immediately stops when I start it with encrypted volumes attached

How do I create an unencrypted volume from a volume that was encrypted using a default AWS Key Management Service (KMS) customer master key (CMK)?

How can I prevent my EBS volumes from being deleted when I terminate my EC2 instances?

Amazon Elastic Block Store snapshots show no progress, or I receive the error "ConcurrentSnapshotLimitExceeded". How can I resolve this?

When I attempt to delete an EBS snapshot, I receive the error "The snapshot is currently in use by an AMI"

My EBS volume is stuck in the "attaching" state

How do I optimize the performance of my Amazon EBS volumes?

How do I optimize the performance of my Amazon EBS Provisioned IOPS volumes?

How do I create a snapshot of an Amazon EBS RAID array?

How do I use Route 53 health checks for DNS failover?

How do I configure service discovery with Route 53 auto naming through the AWS CLI?

Why didn't I receive a transfer authorization email for my Route 53 domain?

How do I test if my delegated subdomain resolves correctly?

How do I create Route 53 traffic policy records using the AWS CLI?

How do I configure geoproximity routing using the Route 53 console?

How do I configure geoproximity routing in Route 53 using the AWS CLI?

How do I create alias records in Route 53?

Why is my alias record pointing to an Application Load Balancer marked as unhealthy when I’m using “Evaluate Target Health”?

How do I create a simple resource record set in Amazon Route 53 using the AWS CLI?

How do I troubleshoot errors with creating Amazon Route 53 resource record sets using the AWS CLI?

How do I create alias resource record sets in Route 53 using the AWS CLI?

How do I remove rate limiting for bulk resource record operations in a Route 53 hosted zone?

What is the difference between a multivalue answer routing policy and a simple routing policy?

How do I troubleshoot issues with latency-based resource records and Route 53?

How do I delete a Route 53 hosted zone?

When I try to create a TXT record using SPF syntax, I get the error ”CharacterStringTooLong (Value is too long) encountered with {Value}". How can I fix this?

How do I troubleshoot Route 53 geolocation routing issues?

I successfully created an SPF record in Route 53, but other mail providers are not able to identify it. How can I fix this?

How do I direct traffic to specific resources or AWS regions based on the query's geographic location?

How do I associate a Route 53 private hosted zone with a VPC on a different AWS account?

Is there a way to redirect a domain to another domain using Amazon S3 and Amazon Route 53?

How does DNS work, and how do I troubleshoot partial DNS failures?

How can I use Route 53 to access an internal version of my website using the same domain name as my public website?

How do I create a subdomain for a domain hosted through Route 53?

How do I configure a white label name server using Route 53?

How can I resolve Route 53 private hosted zones from an on-premises network via an Ubuntu instance?

How do I configure my website to fail over to an S3 bucket when a Route 53 health check fails?

How do I resolve "TXTRDATATooLong" errors when creating a TXT record?

How do I update the contact information on the domain I purchased through AWS?

How do I configure DNS service for my domain through Route 53?

How do I transfer a domain to AWS from another registrar?

Why can't I select my preferred alias target when creating a Route 53 alias resource record set?

How do I enable reverse DNS functionality for Route 53 with a PTR record?

How do I verify that resource record sets in an Amazon Route 53 public hosted zone are accessible from the Internet?

Why can't I access my website that uses Route 53 DNS services?

After creating an MX record for my SMTP server in Amazon Route 53, my server cannot receive email

How do I create an IAM policy to control access to Amazon EC2 resources using tags?

How can I create an IAM policy to explicitly grant permissions for an IAM user, group, or role to create and manage EC2 instances in a specified VPC using tags?

Can I restrict an IAM user's EC2 access to specific resources?

How can I restrict access to launch Amazon EC2 instances from only tagged AMIs?

How can I use IAM policy tags to restrict how an EC2 instance or EBS volume can be created?

How can I use the AWS CLI to call and store SAML credentials?

How can I use IAM roles to restrict API calls from specific IP addresses?

How can I troubleshoot issues with an AWS Identity and Access Management (IAM) policy?

How do I grant my Active Directory users access to the API or AWS CLI with Active Directory Federation Services (AD FS)?

Why can't I access the AWS Management Console using my on-premises Active Directory with SAML integration?

How do I attach or replace an instance profile on an Amazon EC2 instance?

How can I upload and import an SSL certificate to AWS Identity and Access Management (IAM)?

How do I assume an IAM role using the AWS CLI?

I've created an IAM role, and now I want to assign it to an EC2 instance

I created an IAM role, but the role doesn't appear in the drop-down list when I launch an instance. What do I do?

How do I create a new IAM user on my account?

How do I implement IAM authentication for APIs created with Amazon API Gateway?

How do I allow users from another account to access resources in my account through IAM?

What is AWS Identity and Access Management (IAM), and what can I do with it?

How do I use IAM policy variables with federated users?

Why are cross-account users getting Access Denied errors when they try to access my bucket that's encrypted by a custom AWS KMS key?

How do I find the cost of my Amazon S3 buckets?

Why is my static website on Amazon S3 still accessible from public IP addresses even though I restricted access to a specific Amazon VPC?

Why can't I load website content uploaded to my Amazon S3 bucket from another AWS account?

Why am I getting the error "The e-mail address you provided does not match any account on record" when I add an account to my Amazon S3 bucket's ACL?

I'm trying to upload a large file to Amazon S3 with encryption using an AWS KMS key. Why is the upload failing?

My bucket policy has the wrong VPC or VPC endpoint ID. How can I fix the policy so that I can access the bucket?

How can I connect to my Amazon S3 bucket privately without using authentication?

A user with permission to add objects to my Amazon S3 bucket is getting Access Denied errors. Why?

I accidentally denied everyone access to my Amazon S3 bucket. How do I regain access?

What bucket policy should I use with default encryption on my Amazon S3 bucket?

How can I allow only certain file types to be uploaded to my Amazon S3 bucket?

How can I allow a range of AWS IP addresses to access my Amazon S3 bucket?

I enabled public access on my bucket's ACL using the Amazon S3 console. Is my bucket open to everyone?

Why am I getting an HTTP 403 Forbidden error when I try to upload files using the Amazon S3 console?

Why am I getting Access Denied errors on ListObjects actions when I run a sync command on my Amazon S3 bucket?

Why am I getting the error "Invalid principal in policy" when I try to update my Amazon S3 bucket policy?

Do I need to specify the AWS KMS key when I download a KMS-encrypted object from Amazon S3?

Should I use an AWS KMS-managed key or a custom AWS KMS key to encrypt my objects on Amazon S3?

My Amazon S3 bucket has default encryption using a custom AWS KMS key. How can I allow users to download from and upload to the bucket?

Who enabled public access to my Amazon S3 bucket?

How can I grant a user in another AWS account the access to upload objects to my Amazon S3 bucket?

How can I find the external IP address associated with each upload to my Amazon S3 bucket?

I'm using the AWS CLI, an AWS SDK, or an application to access my Amazon S3 bucket, but I'm getting the error "The AWS Access Key Id you provided does not exist in our records." Why?

Why am I getting an Access Denied error when I use a Lambda function to upload files to an Amazon S3 bucket in another account?

How can I fix the error "Unable to locate credentials" when I try to connect to my Amazon S3 bucket using the AWS CLI?

There's an AWS account listed in my Amazon S3 bucket's ACL that I don't recognize. How can I find who the account belongs to?

I'm a root user, power user, or administrator with cross-account access. Why doesn't the Amazon S3 console show all the buckets that I have access to?

I'm trying to upload a large file using the Amazon S3 console. Why is the upload failing?

Why am I getting an "Access Denied" error from the Amazon S3 console when I try to modify a bucket policy?

How can I grant public read access to some objects in my Amazon S3 bucket?

When I try to access an S3 object, I get the error "Request has expired." Why?

Why am I getting the OptionsRequestDenied error when I upload a file using the Amazon S3 console?

Why am I getting an Access Denied error when I open the link to an Amazon S3 object that I have access to?

I'm using an Amazon S3 bucket to host my static website. Why is the bucket returning a list of objects instead of the website's index page?

How can I grant my Amazon EC2 instance access to an Amazon S3 bucket in another AWS account?

How can I copy S3 objects from another AWS account?

Why am I getting an HTTP 307 Temporary Redirect response from Amazon S3?

How do I troubleshoot HTTP 5xx errors from Amazon S3?

How can I test the upload speed of Amazon S3 Transfer Acceleration for a specific file size?

Why is my presigned URL for an Amazon S3 bucket expiring before the expiration time that I specified?

I want my S3 bucket to store only objects encrypted by my KMS key. How can I do that?

Why am I getting an "Access Denied" error message when I upload files to my Amazon S3 bucket that has AWS KMS default encryption?

How can I specify which VPCs or IP addresses can access my Amazon S3 bucket?

How can I provide cross-account access to objects that are in Amazon S3 buckets?

How do I use the restore tiers in the Amazon S3 console to restore archived objects from Glacier storage class?

How can I restore an S3 object from the Amazon Glacier storage class using the AWS CLI?

How can I troubleshoot the HTTP 404 error "NoSuchKey" from Amazon S3?

How do I troubleshoot the error HTTP 403: Access Denied from Amazon S3?

Why can't I delete my S3 bucket using the Amazon S3 console or AWS CLI, even with full or root permissions?

How can I find out which S3 buckets allow access from the internet?

How can I copy objects between Amazon S3 buckets?

Why can't I copy an object between two Amazon S3 buckets?

How can I use IAM policies to grant user-specific access to specific folders?

How can I secure the files in my Amazon S3 bucket?

How can I use wildcards with explicit Deny with Principal elements instead of NotPrincipal elements in an S3 bucket policy?

How do I require users from other AWS accounts to use MFA to access my Amazon S3 buckets?

How can I see who's been accessing my Amazon S3 buckets and objects?

How can I check the integrity of an object uploaded to Amazon S3?

I configure Amazon CloudWatch to export log data to Amazon S3 but the log data is either missing or invalid. How do I resolve this issue?

Why can't I access an object that was uploaded to my Amazon S3 bucket by another AWS account?

How do I gather the Amazon S3 request ID values requested by AWS Support?

How do I delete Amazon S3 objects and buckets?

How can I retrieve an Amazon S3 object that was deleted?

How can I optimize performance when I upload large amounts of data to Amazon S3?

How do I use the AWS CLI to perform a multipart upload of a file to Amazon S3?

How do I resolve the "Unable to verify/create output bucket" error in Amazon Athena?

How do I resolve the syntax error "column cannot be resolved" in Athena?

How do I analyze my Application Load Balancer access logs using Athena?

MSCK REPAIR TABLE detects partitions in Athena but does not add them to the AWS Glue Data Catalog

How do I analyze my Amazon S3 server access logs using Athena?

How do I resolve the RegexSerDe error "Number of matching groups doesn't match the number of columns" in Amazon Athena?

The SELECT COUNT query in Amazon Athena returns only one record even though the input JSON file has multiple records

When I query a table in Amazon Athena, the TIMESTAMP result is empty

How do I automatically create tables in Amazon Athena to search

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Amazon Elastic Compute Cloud (Amazon EC2)

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