Business Productivity

In 2017, Amazon Chime released incoming web-hooks, allowing users to send automated messages into Chime chat rooms. Today, we take chat integrations a step further, announcing the availability of bi-directional chat bot support. With chat bots, users can send and receive information from custom-built bots in Chime chat rooms. When many people think of chat […]

Starting today, Alexa device users can join meetings using their existing Alexa devices at home or work by saying “Alexa, join my meeting”! This feature is available for all Alexa users for a limited time, even if their organization does not use Alexa for Business yet. Just say “Alexa, join my meeting” to get started! […]

Alexa for Business Blueprints lets Alexa for Business customers create and publish private skills to their organization in minutes without writing a single line of code. Now anyone can choose from dozens of available Skill Blueprints to create custom Alexa experiences that remain private to members of their organization. This feature is available in the U.S. […]

AWS delivers effortless communication for Amazon Chime customers Delivering flexible options that you and your colleagues can use to stay connected and get work done. In 2017, Amazon Web Services (AWS) launched Amazon Chime on Windows, macOS, iOS, and Android devices. Customers raved about the ability to instantly join meetings and engage in chat conversations […]

This week, AWS will be at Enterprise Connect where we are excited to hear from customers and meet with our partners. We are also announcing new capabilities for our contact center and communications services – Amazon Connect, Amazon Chime, Alexa for Business, and Amazon WorkDocs. To learn more about these new capabilities – read on. […]

Amazon WorkDocs is a fully managed, secure content creation, storage, and collaboration service that allows user to access their content from anywhere on any device. Amazon WorkDocs Drive provides access to user’s cloud content directly from Windows Explorer and Mac Finder.  The  ‘WorkDocs Drive Offline Access’ feature ensures your WorkDocs cloud content is available regardless […]

After the initial launch of Amazon Chime, one specific question that we were frequently asked by our customers was if Chime would one day support letting users connect directly to the public switched telephone network (PSTN). With the release of Amazon Chime Business Calling and Amazon Chime Voice Connector, that day has arrived! Business Calling […]

No matter where you work, you probably spend much of your office time in meetings. While an integral part of our work lives, there are a number of obstacles that can get in the way of an efficient meeting, like finding a room, wrestling with cumbersome hardware, and looking up the conference ID while dialing into the call. […]

If you host meetings with attendees outside of your company, you know how disruptive it can be sometimes when your attendees have trouble joining your meeting. It might be because they are unfamiliar with your conferencing solution, or they join only to find that they cannot access critical features, like screen sharing. The Amazon Chime […]

I am from the Solutions Prototyping team. I build prototypes using AWS services for Global customers who use Alexa for Business, along with many other AWS Services within their organizations. Many of these customers build voice-enabled solutions in their organizations. This voice first design strategy makes securing Alexa Skills a top priority. This blog post […]