AWS Cloud Enterprise Strategy Blog
Retail Banking and the Cloud: Meeting and Exceeding Customer Expectations
Customer expectations in retail banking are growing. Customers today expect tailored advice, personalized product offerings, and best-in-class digital capabilities. Rob Schlaff, Worldwide Banking Business Development Manager at AWS, shares his thoughts on how customer expectations have changed and what banks can do to improve customer experiences. Mark Retail Banking and the Cloud: Meeting Customer Expectations […]
Read MoreEmbracing Organisational Tensions: The Balance of Power in Multi-National Companies
Although new to AWS, I am already hearing similar stories from enterprise customers regarding their challenges as they look to proactively grow and even disrupt their own businesses. While our AWS customers are interested in the technology, their stories more commonly address organisational, people, and process challenges. In this post, I will address some of […]
Read MoreDoes Your Technology Organization Have a Nimbleness Metric?
Application modernization is one of the big drivers of cloud adoption, with enterprises considering it as an opportunity to not just reduce operating costs as they move their core technology to the cloud, but also to improve performance, resiliency, and speed of delivery for new products and features. Enterprises also begin to modernize their architecture […]
Read MoreOn-Demand Webinar: Modern Applications on AWS
Bryan Landerman recently hosted this webinar about what it means to build modern applications on AWS. He covers the changes enterprises need to make regarding people, process, and technology and highlights how Amazon embarked on their own transformation back in 2001.
Read MoreModernizing How You Build, Part 2—Taking the first step
In my previous post, I examined the modern application and highlighted the typical approach used to build modern applications: Shrink the scope. Choose the right tool for the job. Offload the undifferentiated pieces. Connect the building blocks. Automate everything. AWS continues to build services that make choosing the right tool for the job, offloading the […]
Read MoreModernizing How You Build, Part 1—The Modern Application
As an Enterprise Strategist, I spend time with customers discussing modern practices and techniques that enterprises are adopting to create business agility. These practices and techniques are also the foundation of today’s “modern application.” However, defining the “modern application” for builders and leaders can be difficult for one very important reason: the “modern application” does […]
Read MoreHow to Create a Data-Driven Culture
“If we have data, let’s look at data. If all we have are opinions, let’s go with mine.” ― Jim Barksdale Conversations about data-driven enterprises often focus on tools, big data, and the technological advancements that have made storing, processing, and analyzing data faster and cheaper. While these are all important, creating a data-driven culture […]
Read MoreCreating Remarkable Customer Experiences: Priorities, Experimentation, and Inclusion
One of the things that I enjoy most about Amazon’s culture is that Customer Obsession is our first leadership principle. I was a customer for 26 years in my various roles at The Coca-Cola Company and benefited from Amazon’s customer obsession. What I found is this often comes down to creating, and constantly making better, […]
Read MoreOperations in Mind: Building Amazing Stories by Design
Operations in Mind: Building Amazing Stories by Design by James Windsor, Business Development Manager (ANZ), AWS Managed Services (AMS) introduction by Mark Schwartz, AWS Enterprise Strategist In this guest post, James Windsor from AWS Managed Services (AMS) talks about working backwards from a vision of what you want your organization to be, to make decisions […]
Read MoreGetting Started with AWS Services in AWS China (Beijing) Region and AWS China (Ningxia) Region
“We change the world when we meet the needs of others” —Kristen Welch China is an important market for global companies. Both enterprises and startups conducting or expanding business in China would like to know how they can improve their productivity with AWS services in Greater China, with AWS regions located in Beijing, Ningxia, and […]
Read More








