Business Productivity

According to the last United States Census Bureau survey, over 139 million drivers in the US spent an average of 52 minutes per day commuting to their jobs1. We know that many commuters try to use this commute time to check work emails and calendar using their cell phones, which can put their safety at […]

Unexpected events such as traffic, or back-to-back meetings can sometimes cause us to be late to our next meeting. Informing meeting participants that we will be late can require multiple steps and we are often not in a position to send this simple message, for example, when we are driving. Starting today, you can ask […]

Customers tell us that the way Amazon Chime starts meetings is a productivity game-changer for their companies. Not only does Chime auto-call start meetings on time, meetings can start as soon as someone joins, without waiting for the host, allowing available participants to start getting work done. While this works for a broad set of […]

In 2017, Amazon Chime released incoming web-hooks, allowing users to send automated messages into Chime chat rooms. Today, we take chat integrations a step further, announcing the availability of bi-directional chat bot support. With chat bots, users can send and receive information from custom-built bots in Chime chat rooms. When many people think of chat […]

Starting today, Alexa device users can join meetings using their existing Alexa devices at home or work by saying “Alexa, join my meeting”! This feature is available for all Alexa users for a limited time, even if their organization does not use Alexa for Business yet. Just say “Alexa, join my meeting” to get started! […]

Alexa for Business Blueprints lets Alexa for Business customers create and publish private skills to their organization in minutes without writing a single line of code. Now anyone can choose from dozens of available Skill Blueprints to create custom Alexa experiences that remain private to members of their organization. This feature is available in the U.S. […]

AWS delivers effortless communication for Amazon Chime customers Delivering flexible options that you and your colleagues can use to stay connected and get work done. In 2017, Amazon Web Services (AWS) launched Amazon Chime on Windows, macOS, iOS, and Android devices. Customers raved about the ability to instantly join meetings and engage in chat conversations […]

This week, AWS will be at Enterprise Connect where we are excited to hear from customers and meet with our partners. We are also announcing new capabilities for our contact center and communications services – Amazon Connect, Amazon Chime, Alexa for Business, and Amazon WorkDocs. To learn more about these new capabilities – read on. […]

Amazon WorkDocs is a fully managed, secure content creation, storage, and collaboration service that allows user to access their content from anywhere on any device. Amazon WorkDocs Drive provides access to user’s cloud content directly from Windows Explorer and Mac Finder.  The  ‘WorkDocs Drive Offline Access’ feature ensures your WorkDocs cloud content is available regardless […]

After the initial launch of Amazon Chime, one specific question that we were frequently asked by our customers was if Chime would one day support letting users connect directly to the public switched telephone network (PSTN). With the release of Amazon Chime Business Calling and Amazon Chime Voice Connector, that day has arrived! Business Calling […]