AWS Cloud Enterprise Strategy Blog

Like other industries, insurance must respond to rising customer expectations for digital interactions. In this post, Tony Jacob, Amazon Web Services’ Worldwide Insurance Business Development Manager, explains how insurers can deepen their relationships with customers by engaging them digitally. Interestingly, he finds that the challenges have less to do with the digital interactions themselves, and […]

Your cloud migration was off to a good start: you set out with a clear plan, used the “Six Rs” to segment your workloads by the different strategies of moving to the cloud, and have closely tracked core metrics like number of applications migrated. However, your stakeholders have become increasingly doubtful as to whether the […]

Can I speak frankly? Leadership requires guts. There comes a time when a leader has enough information and has mitigated enough risks to move forward with any urgent decision. That’s the moment when the leader must proceed boldly and inspire the rest of the organization to act.

The limits of my language mean the limits of my world. —Ludwig Wittgenstein, Philosopher

As an Enterprise Strategist at Amazon Web Services, I have spent the last 3 years of my professional life talking to leadership teams of financial services institutions (FSI) from across the globe. It’s always of great interest to me that while no two customers are alike, the challenges are near-identical the world over. From my […]

In my last post, I talked about one type of governance—the make-a-rule-and-enforce-it governance style, which applies to standardization, controls, compliance, and other areas that can be handled through general rules. For that type of governance, the digital world changes nothing aside from making it substantially more effective.

There is an undeniable push in tech to build microservices—and for good reason. Smaller components pair well with modern delivery practices and objectives. According to Gartner, two out of three business leaders believe that they must pick up the pace of digitalization to remain competitive. In turn, businesses are working to pick up the pace […]

Governance must balance two objectives: it must control, and at the same time it must enable.

Think of an industry that isn’t affected by the digital revolution in any way. One that can keep operating as it has been without any fear of disruption or need for change. When we tried this exercise at a workshop, we also couldn’t think of many. Funeral homes sprang to mind, but managing a person’s […]

Every Board of Directors should be asking their executive team how they plan to deal with digital disruption. Even if a company is not yet facing disruption, it surely soon will be. And leaving it up to chance or just proceeding with the status quo is not a viable alternative.