Title: We’re no longer receiving two-step verification codes
Last modified: March 10, 2026

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# We’re no longer receiving two-step verification codes

 *  [moederenik](https://wordpress.org/support/users/moederenik/)
 * (@moederenik)
 * [1 month, 3 weeks ago](https://wordpress.org/support/topic/were-no-longer-receiving-two-step-verification-codes/)
 * We’re no longer receiving two-step verification codes in our inbox. We’ve checked
   everything, but nothing was found in our spam folder or on the mail server. Now,
   if I want to log in, I have to disable the plugin in the WordPress app first.
   Then I can log in again!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwere-no-longer-receiving-two-step-verification-codes%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [Pawel [SolidWP Support]](https://wordpress.org/support/users/solidwppawel/)
 * (@solidwppawel)
 * [1 month, 3 weeks ago](https://wordpress.org/support/topic/were-no-longer-receiving-two-step-verification-codes/#post-18847675)
 * Hi [@moederenik](https://wordpress.org/support/users/moederenik/),
 * This is a common issue with WordPress email delivery. By default, WordPress uses
   the PHP wp_mail() function to send emails, including two-factor authentication
   codes. This method is notoriously unreliable — emails often get blocked or lost
   because the sending server isn’t recognized as a legitimate mail server.
 * The best solution is to use an SMTP plugin that routes your emails through a 
   dedicated email service. I’d recommend Solid Mail — it’s free and made by the
   same team behind Solid Security:
 * [https://wordpress.org/plugins/wp-smtp/](https://wordpress.org/plugins/wp-smtp/)
 * Once installed, connect it to an SMTP provider (your hosting email, Gmail SMTP,
   or a transactional service like Mailgun or SendGrid), and your 2FA codes should
   start arriving reliably.
 * As an alternative, you could also switch your two-factor method to an authenticator
   app (like Google Authenticator or Authy) instead of email — app-based codes don’t
   depend on email delivery at all.

Viewing 1 replies (of 1 total)

You must be [logged in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwere-no-longer-receiving-two-step-verification-codes%2F%3Foutput_format%3Dmd&locale=en_US)
to reply to this topic.

 * ![](https://ps.w.org/better-wp-security/assets/icon.svg?rev=2980272)
 * [Solid Security – Password, Two Factor Authentication, and Brute Force Protection](https://wordpress.org/plugins/better-wp-security/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/better-wp-security/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/better-wp-security/)
 * [Active Topics](https://wordpress.org/support/plugin/better-wp-security/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/better-wp-security/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/better-wp-security/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Pawel [SolidWP Support]](https://wordpress.org/support/users/solidwppawel/)
 * Last activity: [1 month, 3 weeks ago](https://wordpress.org/support/topic/were-no-longer-receiving-two-step-verification-codes/#post-18847675)
 * Status: not resolved