Google Cloud Terms of Service
Our terms have changed! The Google Workspace Terms of Service have been integrated into our Google Cloud Terms of Service now shown here, which additionally cover our Google Cloud Platform, Looker (original), SecOps and Cloud Identity offerings. These updated terms will go into effect upon your next renewal. For archived versions of the Google Workspace Terms of Service, please scroll down to the bottom of the page.
New to Google Cloud? A quick overview of Google Cloud’s online contracting can be found here.
For translations of this Agreement into other languages, please click on the globe icon at the bottom of this web page.
If you are accessing the Services as a customer of an unaffiliated Google Cloud reseller, these terms will apply to you in relation to your use of the Services (subject to the “Resold Customers” section of the applicable Service Specific Terms). Notwithstanding the applicability of these terms, if you fall under one of the exempt categories described at https://cloud.google.com/terms/direct-tos-exemptions for the applicable Services, these terms do not apply to you, unless you and Google agree otherwise in writing. If you become exempt from these terms after the Effective Date, this will not affect any liability arising between the parties prior to the date that you become exempt.
If you signed an offline variant of this Agreement for use of the Google Cloud Platform Services, Google Workspace Services, SecOps Services, Looker (original) Services, or Cloud Identity Services under the same Google Cloud Platform Services, Google Workspace, SecOps Services, Looker (original) Services, or Cloud Identity Services Account, the terms below do not apply to you, and your offline terms govern your use of the applicable Services.
These Google Cloud Terms of Service (together, the "Agreement") are entered into by Google and the entity or person agreeing to these terms ("Customer") and govern Customer's access to and use of the Services. "Google" has the meaning given at https://cloud.google.com/terms/google-entity.
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This Agreement is effective when Customer clicks to accept or otherwise agrees to it (the "Effective Date"). If you are accepting on behalf of Customer, you represent and warrant that (i) you have full legal authority to bind Customer to this Agreement; (ii) you have read and understand this Agreement; and (iii) you agree, on behalf of Customer, to this Agreement.
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1. Provision of the Services.
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1.1 Services Use. During the Term, Google will provide the Services in accordance with this Agreement, including the SLAs, and Customer may use the Services, and integrate the GCP Services and Looker (original) Services into any Customer Application that has material value independent of the Services, in accordance with this Agreement. For clarity, Customer may not integrate the Google Workspace Services SecOps Services, or Cloud Identity Services into Customer Applications or create or host Customer Applications using the Google Workspace Services, SecOps Services, or Cloud Identity Services under this Agreement, and Customer may only integrate Looker (original) Services into a Customer Application as provided in the Service Specific Terms.
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1.2 Admin Console. If applicable, Customer will have access to the Admin Console, through which Customer may manage its use of the Services.
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1.3 Accounts; Verification to use GWS Services or Cloud Identity Services.
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(a) Accounts. Customer must have an Account to use the Services and is responsible for the information it provides to create the Account, the security of its passwords for the Account (including any keys for Google APIs) and for any use of its Account. Google has no obligation to provide multiple accounts to Customer.
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(b) Verification to Use GWS Services or Cloud Identity Services. Customer must verify a Domain Email Address or a Domain Name to use GWS Services or Cloud Identity Services. If Customer does not have valid permission to use the Domain Email Address or does not own or control the Domain Name, then Google will have no obligation to provide Customer with GWS Services or Cloud Identity Services and may delete the Account without notice.
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1.4 Updates.
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(a) To the Services. Google may make commercially reasonable updates to the Services from time to time.
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(b) To this Agreement. Subject to subsections (i) and (ii), Google may make updates to this Agreement from time to time. Google will post any update to this Agreement to https://cloud.google.com/terms/. This subsection 1.4(b) does not apply to updates to the URL Terms, which are governed by subsection 1.4(c) below.
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(i) With respect to GCP Services and their corresponding TSS, unless otherwise noted by Google, material updates to this Agreement will become effective 30 days after they are posted. Notwithstanding the preceding sentence, to the extent any updates apply to new functionality or are required to comply with applicable law, they will be effective immediately. If Customer does not agree to any update to the Agreement regarding GCP or its TSS, Customer may stop using the GCP Services or TSS. Customer may also terminate this Agreement for convenience under Section 8.5 (Termination for Convenience). Customer's continued use of the GCP Services or TSS after a material update will constitute Customer's consent to such update.
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(ii) With respect to GWS Services, SecOpS Services, Looker (original) Services, and Cloud Identity Services, and their respective corresponding TSS, material updates to this Agreement will only take effect if and when Customer’s Order Term renews.
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(c) To the URL Terms. Google may make commercially reasonable updates to the URL Terms from time to time by posting any such update at the relevant URL Term. Unless otherwise noted by Google, material updates to the URL Terms will become effective 30 days after they are posted. Notwithstanding the preceding sentence, to the extent the updates apply to new functionality or the Cloud Data Processing Addendum, or are required by applicable law, they will be effective immediately.
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(d) To the Cloud Data Processing Addendum. Without limiting the generality of Section 1.4(c), Google may only update the Cloud Data Processing Addendum where such update is required to comply with applicable law or expressly permitted by the Cloud Data Processing Addendum, or where such update:
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(i) is commercially reasonable;
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(ii) does not result in a material reduction of the security of the Services;
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(iii) does not expand the scope of or remove any restrictions on Google's processing of "Customer Personal Data," as described in the "Compliance with Customer's Instructions" Section of the Cloud Data Processing Addendum; and
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(iv) does not otherwise have a material adverse impact on Customer's rights under the Cloud Data Processing Addendum.
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(e) Discontinuation of Services. Subject to the last sentence in this Section 1.4(e) (Discontinuation of Services), Google will notify Customer at least 12 months before: (i) discontinuing any Service (or associated material functionality) unless Google replaces such discontinued Service or functionality with a materially similar Service or functionality; or (ii) significantly modifying a Customer-facing Google API in a backwards-incompatible manner. Nothing in this Section 1.4(e) (Discontinuation of Services) limits Google's ability to make changes required to comply with applicable law, address a material security risk, or avoid a substantial economic or material technical burden. This Section 1.4(e) (Discontinuation of Services) does not apply to Cloud Identity Services or pre-general availability Services, offerings, or functionality and, for GWS Services, only applies to Core Services (and not Other Services).
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1.5 Software. If Google makes Software available to Customer, including third-party software, Customer's use of any Software is subject to the applicable provisions in the Service Specific Terms.
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2. Payment Terms.
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2.1 Billing.
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(a) Billing Generally. Google will issue an electronic bill or invoice to Customer for all Fees, including, if applicable, Fees based on Customer's use of the Services during the applicable Fee Accrual Period and any relevant Fees for TSS. If Google reasonably determines based on objective criteria and Google’s policies that Customer poses a risk of non-payment, bad-faith dealing, or dishonesty, then, without limiting Google’s rights or remedies, Google may invoice or charge Customer more frequently or require Customer to purchase credits to use certain Services. Google may also, regardless of any such risk, require all customers to purchase credits to use certain Services. Any purchases of credits are subject to the “Paid Credit” section of the applicable Service Specific Terms (including, for GCP Services, the Supplemental Paid Credit Terms at https://cloud.google.com/terms/supplemental-paid-credit). Customer will pay all Fees in the currency stated in the bill or invoice. If Customer pays by credit card, debit card, or other non-invoiced form of payment, Customer will pay all Fees immediately at the end of the Fee Accrual Period or when otherwise charged by Google. If Customer pays by invoice, Customer will pay Google all invoiced amounts by the Payment Due Date. For GCP Services, GWS Services, and Cloud Identity Services, Customer may change its payment method to any other method that Google may enable, subject to acceptance by Customer of any additional terms applicable to that payment method. Unless required by law, Customer's obligation to pay all Fees is non-cancellable. For GCP Services, GWS Services, Looker (original) Services, and Cloud Identity Services, Google's measurement tools will be used to determine Customer's usage of the Services. Google has no obligation to provide multiple bills. Payments made via wire transfer must include the bank information provided by Google.
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(b) Billing Options for GWS Services and Cloud Identity Services. This subsection 2.1(b) applies only to GWS Services and Cloud Identity Services. Customer may elect one of the billing options below or any other option offered by Google when Customer places its order for the Services:
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(i) Flexible Plan. If Customer selects this option, Customer will not be committed to purchase the Services for a pre-defined term, but will pay Fees based on its daily usage of the Services, billed monthly in arrears. Any partial day of Services usage will be rounded up to a full day of Services usage for the purposes of calculating Fees.
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(ii) Annual/Fixed-Term Plan. If Customer selects this option, Customer will be committed to purchasing the Services for one or more annual terms (as selected by Customer). Google will bill Customer according to the terms associated with Customer’s elections on the Order Form.
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Google may change its offering of billing options (including by limiting or ceasing to offer any billing option) upon 30 days’ notice to Customer and any such change will take effect at the beginning of Customer’s next Order Term. Billing options may not be available to all customers.
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2.2 Taxes.
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(a) Customer is responsible for any Taxes, and will pay Google for the Services without any reduction for Taxes. If Google is obligated to collect or pay any Taxes, the Taxes will be invoiced to Customer and Customer will pay such Taxes to Google, unless Customer provides Google with a timely and valid tax exemption certificate in respect of those Taxes.
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(b) Customer will provide Google with any applicable tax identification information that Google may require under applicable law to ensure its compliance with applicable tax regulations and authorities in applicable jurisdictions. Customer will be liable to pay (or reimburse Google for) any taxes, interest, penalties, or fines arising out of any mis-declaration by Customer.
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2.3 Payment Disputes & Refunds. Any payment disputes must be submitted in good faith before the Payment Due Date. If Google, having reviewed the dispute in good faith, determines that certain billing inaccuracies are attributable to Google, Google will not issue a corrected invoice, but will instead issue a credit memo specifying the incorrect amount in the affected invoice. If a disputed invoice has not yet been paid, Google will apply the credit memo amount to a disputed invoice and Customer will be responsible for paying the resulting net balance due on that invoice. Refunds given by Google for billing inaccuracies under this Section will only be in the form of credit for the Services. Nothing in this Agreement obligates Google to extend credit to any party, and Google may revise or revoke any previously-extended credit at any time.
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2.4 Delinquent Payments; Suspension. Late payments (which, for clarity, do not include amounts subject to a good faith payment dispute submitted before the Payment Due Date), may bear interest at the rate of 1.5% per month (or the highest rate permitted by law, if less) from the Payment Due Date until paid in full. Customer will be responsible for all reasonable expenses (including attorneys' fees) incurred by Google in collecting such delinquent amounts. Further, in the event of any late payment for the Services, Google may Suspend the Services.
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2.5 No Purchase Order Number Required. Customer is obligated to pay all applicable Fees without any requirement for Google to provide a purchase order number on Google's invoice (or otherwise).
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2.6 Fee Revisions. Google may change the Fees at any time unless otherwise expressly agreed in an addendum or Order Form. For GWS Services, Looker (original) Services, and Cloud Identity Services only, (a) Google will notify Customer at least 30 days in advance of any changes, and (b) Customer's pricing will change if and when Customer's Order Term renews after the 30-day period. If Customer objects to any change in Fees, Customer may terminate this Agreement for convenience under Section 8.5 (Termination for Convenience).
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3. Customer Obligations.
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3.1 Compliance. Customer will (a) ensure that Customer and its End Users' use of the Services complies with this Agreement, (b) use commercially reasonable efforts to prevent and terminate any unauthorized use of, or access to, the Services, and (c) promptly notify Google of any unauthorized use of, or access to, the Services, Account, or Customer's password of which Customer becomes aware. Google reserves the right to investigate any potential violation of the AUP by Customer, which may include reviewing Customer Applications, Customer Data, or Projects.
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3.2 Privacy. Customer is responsible for any consents and notices required to permit (a) Customer's use and receipt of the Services and (b) Google's accessing, storing, and processing of data provided by Customer (including Customer Data, if applicable) under this Agreement.
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3.3 Restrictions. Customer will not, and will not allow End Users to, (a) copy, modify, or create a derivative work of the Services; (b) reverse engineer, decompile, translate, disassemble, or otherwise attempt to extract any or all of the source code of, the Services (except to the extent such restriction is expressly prohibited by applicable law); (c) sell, resell, sublicense, transfer, or distribute any or all of the Services; or (d) access or use the Services (i) for High Risk Activities; (ii) in violation of the AUP; (iii) in a manner intended to avoid incurring Fees (including creating multiple Customer Applications, Accounts, or Projects to simulate or act as a single Customer Application, Account, or Project (respectively)) or to circumvent Service-specific usage limits or quotas; (iv) to engage in cryptocurrency mining without Google's prior writt
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