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Travel is better when you’re in control. You know which channel has the morning news. You can figure out the thermostat without relying on anyone. You move through a hotel stay on your own terms. That’s the experience every guest deserves.<\/p>\n\n\n\n
Since October 2024, Hilton has been part of Be My Eyes Service Directory. Open the app, tap Hilton in the directory, and you’re instantly connected to a trained Hilton team member who can see through your phone camera and assist you with whatever you need in your room. All on your schedule, without waiting in a front-desk queue.<\/p>\n\n\n\n
Be My Eyes users have been putting the service to good use since day one. Here’s a taste of what people are actually using it for:<\/p>\n\n\n\n
“I used to have to rely only on the front desk, but sometimes they’re very busy helping other guests. This adds a second layer of help. It feels like having a virtual personal assistant at my fingertips.”<\/em> \u2014 Jose, Be My Eyes Users<\/p>\n\n\n\n “Knowing that Hilton partners with Be My Eyes tells me accessibility is being taken seriously, not as an afterthought, but as part of how they do business.”<\/em> \u2014 Jeremy, Be My Eyes users.<\/p>\n\n\n\n Even the person who started it all has become a regular user. Hans J\u00f8rgen Wiberg \u2014 the founder of Be My Eyes himself, who also has low-vision \u2014 tried the Hilton service in a recent stay during CSUN 2026. <\/p>\n\n\n\n Here’s what he had to say:<\/p>\n\n\n\n “I woke up early, maybe jetlag, or just being 62, I don’t know. I wanted the news. Called Hilton on Be My Eyes, took a few minutes to sort out the TV, and now I’m watching ABC News. This is pretty good!”<\/em>\u2014 Hans J\u00f8rgen Wiberg, Founder of Be My Eyes<\/p>\n\n\n\n Our friends Matthew, Paul and Mr Maple took Be My Eyes for a spin during their Hilton stay \u2014 check out what happened!<\/p>\n\n\n\nWatch Matthew & Paul Try It Out<\/h2>\n\n\n\n