Tomorrow! Take charge of your career growth. Executive Coach Ashley Stamps-Lafont will provide practical tips for staying in control of your career. In 45 minutes, you'll learn: - When to push for more scope, title, or compensation, and how to make a successful case for each. - How to spot risk to your role early and get ahead of it. WHEN: Tuesday, July 28, 2-3 p.m. ET Register here: https://lnkd.in/ea4juAB6
ChurnZero
Software Development
Washington, District of Columbia 42,501 followers
Your platform and partner for customer growth.
About us
Customer teams use ChurnZero to drive revenue and retention, work more efficiently, and deliver the best possible customer experience. ChurnZero unifies your customer data, team expertise, and AI in a single system that gives clear insight into what customers need and helps you deliver it. AI agents, purpose-built for customer success, automate your follow-through within existing workflows while you stay in control of strategy. More than software, ChurnZero is a true partner whose customer success, implementation, and support teams ensure you succeed at scale. Visit us at www.churnzero.com.
- Website
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https://churnzero.com
External link for ChurnZero
- Industry
- Software Development
- Company size
- 201-500 employees
- Headquarters
- Washington, District of Columbia
- Type
- Privately Held
- Founded
- 2015
- Specialties
- Customer Success, Customer Experience, SaaS, subscription business, Software, Customer Retention, Customer Experience, Retention, Customer Engagement, Account Management, B2B SaaS, Customer Onboarding, Customer Journeys, and customer onboarding
Products
ChurnZero
Customer Success Software
ChurnZero is the platform and partner for customer growth. Our software provides game-changing capabilities to understand, strengthen, and grow your customer relationships. We do this by connecting AI, analytics, and automation to the customer experience. ChurnZero’s dynamic health and relationship scores, forecasting, reporting, trend tracking, and proprietary Customer Success AI™ tell you exactly what customers want and need, and why. Businesses can deliver hyper-personalized communications and strategic journeys at the touch of a button. Best of all, ChurnZero grows with your business, so you can increase revenue and retention, and succeed at scale. Along with product innovation, ChurnZero is known for its partnerships with customers. Your team will get award-winning customer success, training, implementation guidance, and support to help you deliver the best possible customer experience. Visit us at www.churnzero.com.
Locations
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Primary
Get directions
717 D Street
2nd Floor
Washington, District of Columbia 20004, US
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Get directions
Amsterdam, NL
Employees at ChurnZero
Updates
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Do you have a customer who bought your product with the best of intentions but has been hit with a series of unforeseen events, making success much less likely? You just met Unlucky, the Churn Monster. Learn how to turn this situation around and spot (and stop) all the Churn Monsters that might be lurking in your accounts. https://lnkd.in/dC2AC4es
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Listen as Lukas Alexander speaks with Sarah Shepard on Revenue Rewired about how to stop spending to replace customers you could have kept.
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Two-thirds of CSMs say they’re happy at work, engaged with their customers, and invested in the role's strategic demands. 83% report some form of revenue responsibility, and 66% handle both renewals and expansions. However, only 60% feel prepared to own that revenue, and nearly half received no commercial training in the last 12 months. Help your CSMs drive more revenue with expert commentary from Kristen Hayer, David Ellin, Rod Cherkas, and Parul Bhandari. Get the 2026 CSM Confidential Study today. https://lnkd.in/gtB2Jvyk
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VIA PRNEWSWIRE: We won. Twice. 🎉 ChurnZero took home two 2026 CODiE Awards for best: - AI-Driven Technology Solution - Customer Experience Solution We are proud to deliver the platform and partnership that helps ambitious CS teams raise the standard in customer growth. Read the press release: https://lnkd.in/dvitYRP3
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🎙️ NEW WEBINAR Executive coach and CEO Ashley Stamps-Lafont will teach you how to manage your career the way you manage your customers through the Career Lifecycle. You'll learn: - Where you stand right now - When to push for more scope, title, or comp, and the data that makes your case - How to spot risk to your role early and get ahead of it WHEN: Tuesday, July 28 2:00 PM - 3:00 PM EDT Sign up now. https://lnkd.in/dzNUQzvy
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Did you know? ChurnZero's Agentic Essentials includes more than 15 ready-to-deploy AI agents that run autonomously or inside automated plays, personalizing outreach, plans, and analysis at scale. You can access ChurnZero inside your AI, and the data is linked to our intelligence layers, so results are based on your customer data, business processes, and knowledge sources. Agentic Essentials is available as a single annual subscription with a flat fee and a set allotment of credits, bringing transparency to AI costs. Learn more. https://lnkd.in/eJH3u_nk
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Your team owns NRR. But sales makes the promises, finance controls the discounts, and product sets the roadmap. There's a way to change that without starting a turf war. Learn how to create joint ownership of the decisions that impact NRR by providing revenue risk and opportunity data, framing each fix as process design, and determining what needs buy-in and what needs a mandate. https://lnkd.in/eCSua3Xh
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Learn from Swati Garg, Parul Bhandari, Elizabeth Blass 🌻, Ejieme Eromosele, Julie Fox, Kristen Hayer, and Megan Robinson as they explain how to hire for real fit, close pay and title gaps before they cost you your best people, and coach managers out of fire-drill mode. Get the guide. https://lnkd.in/eg6Qbbaz
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Do you have a customer you just can't get to the next level? You've probably encountered the Stuck Churn Monster. No worries, ChurnZero's AI agents can spot issues like this before they become problems, and our AI and automation can help you build experiences that keep customers engaged and getting value from your product. Meet all the Churn Monsters and learn how to stop them. https://lnkd.in/dC2AC4es
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