From day one, we set out to prove that a clinically-integrated health plan model can deliver better clinical outcomes, substantial savings, and an exceptional member experience. Joining Included Health allows us to bring that proven model to the biggest stage possible. At our core, both organizations share the exact same conviction: healthcare only gets better when you put the member first. Together, this combination of innovation and scale positions us to accelerate our vision of delivering high-quality, clinically-integrated health plan alternatives. A heartfelt thank you to our incredible team, clients, and partners who have been part of this journey and brought us to this moment. We are very excited to continue to serve our clients and rapidly expand our offering together with Included Health!
Firefly Health
Hospitals and Health Care
Watertown, Massachusetts 31,948 followers
Integrating care, coverage, and navigation to create an exceptional healthcare experience.
About us
By eliminating barriers between primary care, specialty care, and plan coverage, Firefly creates a frictionless, virtual-first experience unrivaled in the healthcare industry. -- SCAM ALERT -- Firefly Health has been alerted to a recruiting scam using our brand name. Scammers are using the names and photos of our management team to scam individuals who believe they are applying to open roles at Firefly Health. These scams can be very convincing. The fraudsters often request recipients to provide personal information and to make payments as part of their fake recruiting process. They may also offer fraudulent employment opportunities to applicants and often ask for sensitive personal and financial information, including requiring candidates to arrange travel for face-to-face interviews with a certain travel agency. Firefly will never ask an applicant to send us money. We will also never offer an applicant a job without a verbal interview. To report a recruiting scam, visit the FTC website at https://www.consumer.ftc.gov/articles/0243-job-scams
- Website
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www.fireflyhealth.com
External link for Firefly Health
- Industry
- Hospitals and Health Care
- Company size
- 51-200 employees
- Headquarters
- Watertown, Massachusetts
- Type
- Privately Held
- Founded
- 2016
- Specialties
- virtual primary care, telehealth, telemedicine, health coverage, health plan, specialty healthcare, and healthcare
Locations
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Primary
Get directions
260 Arsenal Pl
Watertown, Massachusetts 02472, US
Employees at Firefly Health
Updates
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⚽ Competing with a live World Cup match for the attention of a room full of health plan execs is a risky bet. Yet, at this week’s Consortium Health Plans Innovation Summit, the future of Alternative Health Plans (AHPs) managed to hold the floor anyway. Alongside Sarah Oliver, Firefly CEO Fay Rotenberg showed how our clinically-integrated health plan model protects both health outcomes and the bottom line by aligning the three things that usually work against each other in healthcare: the care you get, where you're sent, and how it's paid for. Our prediction? Three years from now, we’ll drop the word “alternative” entirely. This will become a standard blueprint for bending the cost curve.
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The math for HR leaders just doesn't work anymore. They are staring down rising trend, point solution fatigue, massive generational shifts, pay transparency battles, and healthcare costs that eat employee wages alive. Playing it safe in HR used to be the default. Now? It's a liability. Firefly Health's Carolyn Chew, MPH is leading a discussion with Total Rewards executives on what it looks like to blaze trails and redefine the modern benefits playbook. Attending Consero? Come to the session and say hello. Not attending, but want to learn more? Look at our blueprint for saving your budget here: https://lnkd.in/erHy28vH
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Question for benefits leaders: Is your health plan designed to keep people healthy, or just to manage their claims? The difference between those two approaches is worth millions to your budget. Join Nisha Basu, Bryan Preston, and Brian Marcotte live this Thursday at 2 PM ET to see the data behind a clinically-integrated model, one where better care leads to a 15% reduction in total spend. Register for the webinar here ➡️ https://lnkd.in/epE-8F3m Hosted by: HR Daily Advisor
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We’re beaming today—not just for our team, but for the employers who took a chance on a different model. 15% savings is a big number, but the 90% member satisfaction makes us equally proud. It’s proof of a healthcare model where everyone finally wins: delivering significant financial results for the business without ever asking the member to sacrifice the care experience they deserve. See the model behind the 15%+ savings here ➡️ https://lnkd.in/eUwKhN25
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Doing things differently takes a lot of heart, but it’s worth it. We’re incredibly proud of the team for winning the 2025 Massachusetts Health Quality Partners (MHQP) Patient Experience award. It's a testament to a team that works tirelessly so our patients can truly look forward to feeling cared for. See more below 👇
Seven years at Firefly Health has taught me one thing: if you don’t prioritize the patient experience, you can't ever impact their health. I’m incredibly proud to share that for the second year in a row, Firefly has received the 2025 Patient Experience Award from Massachusetts Health Quality Partners (MHQP)! In a virtual-first setting, the "office experience" is everything. While our clinicians are world-class, this level of care is only possible because every single person on our team shows up with joy and dedication every day. Congrats to the team on this well-deserved back-to-back win with special recognition to Samantha Stewart, Kimberly Bartlett, and Kristopher Young for setting such a high bar! 🏆 Read more about the award here: https://lnkd.in/ewM6tZ6s #PatientExperience #FireflyHealth #HealthCareInnovation #MHQP #PrimaryCare #CultureOfCare
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“We’ve had this carrier for 20 years.” At ACP Productions last week, our team heard this repeatedly. But as Peter Oliver, Head of Total Rewards at IDEXX, shared, staying in the “middle of the pack” isn’t always a safe bet. It’s an expensive place to get stuck. If you are holding onto a legacy strategy, you could be standing still while your costs and outcomes move in opposite directions. Our advice? Take a page from the IDEXX playbook and start delivering benefits that actually capture the imagination.
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Explaining a 9% medical trend to your CEO is a conversation no one wants to have. But if you're still playing the incumbent carrier game, that’s exactly where you’re headed. On January 15th (this Thursday), we’re partnering with @HR Daily Advisor to unpack the "New Roadmap" for benefits strategies. This will be a masterclass in aligning financing and care delivery from the people who managed the some of nation’s largest benefits budgets. Register here: https://lnkd.in/eMYzP8V7 The panel: Nisha Basu: (Chief Clinical Officer, Firefly Health) Erik Sossa (he/him): (Former VP Benefits, PepsiCo) Brian Marcotte: (Former CEO, Business Group on Health) Bryan Preston: (CCO, Firefly Health)
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If you’re already staring at a 9% increase in your 2026 health spend, doing "more of the same" isn't a strategy—it's fiduciary negligence. Join Patti Wahl, Aon's SVP of Health Transformation, and Bryan Preston, Firefly’s CCO, for a masterclass on the alternative health plans actually moving the needle in 2026. If you’re a broker or HR leader looking for a competitive edge in 2026, this 30-minute session is your starting line. Register here ➡️ https://lnkd.in/eNUwQCAW Bonus: All registrants receive our Alternative Health Plan RFP Guide 🎁
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This week, a handful of our team spent time with Southside United HDFC (Los Sures), helping distribute food to hundreds of families in Brooklyn, New York. At Firefly, we talk a lot about removing friction in healthcare, and when basic needs—like food security—are unmet, it's challenging to improve a patient's health if they're worried about what's in their fridge. We'd like to thank the countless organizations nationwide, like Los Sures, who are building the bedrock of true community health.
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