Today, we are pleased to announce the formation of our Patient Activation Clinical Advisory Board, a group of national clinical and health system leaders who will help Guideway Care advance the clinical, operational, and scientific foundation for Enterprise Evidence-Based Patient Activation. The board brings experience across health system quality, oncology, nursing leadership, imaging, hospital medicine, specialty-board leadership, professional standards, and patient navigation. Together, this group will help Guideway Care continue advancing Activation Intelligence and Activation-Based Care across access, referrals, care transitions, chronic care, patient loyalty, and enterprise performance. For health systems, the next frontier is not simply more outreach, more automation, or more digital engagement. It is helping patients complete the next right action, through activation designed around real patient context. Read the announcement: https://lnkd.in/ehVRVest #PatientActivation #HealthcareInnovation #PatientExperience #HealthSystems #ActivationBasedCare
Guideway Care
Hospitals and Health Care
Birmingham, AL 3,218 followers
The Patient Activation Company™, converting clinical intent into completed patient action via Activation Intelligence.
About us
Guideway Care has one solution and one focus: every patient’s next right action. Our Enterprise Evidence-Based Patient Activation succeeds where engagement fails, helping healthcare organizations convert clinical intent into completed patient action before, after, and between encounters. Evidence-Based Medicine determines what should happen clinically. Evidence-Based Patient Activation governs whether it happens in the real world. Guideway’s Patient Activation is powered by Activation Intelligence. This governed human + AI execution system combines activation science, longitudinal barrier intelligence, orchestration logic, Activation Memory, AI activation agents, and human Activation Specialists to help patients and members complete the Next Right Step. Our work focuses on the Patient Action Opportunity Layer, where enterprise value is often won or lost. Access conversion, nurse triage, referral closure, post-discharge follow-up, readmission reduction, preventive care, care gap closure, chronic condition stability, care transitions, patient loyalty, avoidable utilization, service line growth, and risk-based performance are all Activation Pathways. They are the problem contexts healthcare organizations recognize, mapped into one common Patient Activation architecture. AI amplifies Guideway’s activation system, helping detect signals, preserve Activation Memory, support orchestration, and scale precision. Human Activation Specialists provide trust, empathy, contextual judgment, and complex barrier resolution in high-friction moments where patients need more than a reminder, chatbot, or digital workflow. Guideway partners with hospitals, health systems, specialty networks, physician groups, ACOs, payers, and risk-bearing organizations to govern completion. Completion, not engagement, is the real unit of enterprise value.
- Website
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https://guidewaycare.com
External link for Guideway Care
- Industry
- Hospitals and Health Care
- Company size
- 201-500 employees
- Headquarters
- Birmingham, AL
- Type
- Privately Held
- Founded
- 2017
- Specialties
- Cancer, Patient Navigation, Oncology, OCM, COPD, Obstetrics, THA/TKA, AMI, Heart Failure, Pneumonia, CABG, Patient Engagement, Accountable Care Organizations, Bundled Payments, Readmissions, Transitions of Care, Care Coordination, Care Guidance, Hospital Readmission Reduction Program, BPCI Advanced, EOM, Health Equity, Care Navigation, Medicare Advantage, Behavioral Health, Payer, and Oncology
Locations
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Primary
Get directions
2801 US-280
Suite 304
Birmingham, AL 35223, US
Employees at Guideway Care
Updates
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Healthcare doesn’t have a shortage of AI. It has a shortage of execution infrastructure. That’s why we’re excited to welcome Farooq Anjum, PhD as Guideway Care’s Chief AI & Systems Officer. Farooq will help advance our Enterprise Activation Intelligence strategy and accelerate the AI-driven infrastructure that powers Evidence-Based Patient Activation across health systems—turning clinical intent into measurable patient action at enterprise scale. Read the full release: https://lnkd.in/gH8ae5WS #GuidewayCare #EnterpriseAI #PatientActivation
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Guideway Care has successfully completed SOC 2 Type II certification, reinforcing the security, governance, and operational controls for our activation intelligence infrastructure supporting Evidence-Based Patient Activation. Health systems rely on us to manage execution across patient access, referral closure, nurse triage interactions, find-a-physician conversion, care transitions, chronic disease management, and enterprise growth. SOC 2 validates that this infrastructure is secure, reliable, and built for enterprise scale. Read the full release: https://lnkd.in/gtpPK4Ac #GuidewayCare #PatientActivation #HealthcareSecurity
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Today we’re announcing the acquisition and integration of Waypoint Healthcare Solutions. This acquisition expands Guideway Care’s Enterprise Evidence-Based Patient Activation capabilities, combining activation science, enterprise orchestration, and specialized human support to convert patient intent into measurable follow-through. Read the full announcement: https://lnkd.in/eAtSYRGs #GuidewayCare #PatientActivation #HealthcareInnovation