Nordic Global

Think about the last great customer experience you had. What made it work?    On the latest episode of Designing for Health, Nordic's Craig Joseph MD, FAAP, FAMIA chats with Stacie Stoner, chief growth officer at CareTalk Health, about what healthcare can learn from consumer-focused organizations and why those lessons matter for patients at every step of their healthcare journey. Listen now: https://ow.ly/n0RZ50ZsmkQ    #HumanCenteredDesign #Healthcare #DesigningforHealth

As a healthcare-exclusive Workday Services Partner, Nordic knows Workday release readiness is about more than reviewing release notes. For health systems, the upcoming Workday 2026 R2 release may affect HR, Finance, Payroll, IT, reporting, controls, employee experience, and the workflows teams rely on every day. Join Nordic’s Katie Burke, Director of Workday Implementation and Advisory Services, and Aaron Dodsworth, SHRM-SCP, Senior Manager of Workday Support Services, for Nordic's Expert Exchange: Beyond the Release Notes – Preparing Your Workday Tenant for R2 Success. They’ll share how healthcare organizations can prioritize new functionality, reduce release risk, engage the right stakeholders, and build a roadmap for ongoing Workday optimization. Register now: https://ow.ly/T9Co50ZuGxe #HealthcareIT #Workday #ERP 

Ask a patient about their visit and chances are they won't start with the metrics. They'll start with the moments they remember.    In his latest blog, Nordic's Craig Joseph MD, FAAP, FAMIA examines a part of the patient experience that's easy to overlook. When patients understand what's happening, where they are in the process, and what comes next, the experience of waiting changes. Read more: https://ow.ly/not350Zumpe    #Healthcare #HumanCenteredDesign 

Healthcare organizations are reevaluating how they support and sustain their EHR environments.    Our latest AMS survey found that leaders are looking beyond day-to-day support and thinking more strategically about long-term performance, governance, and operational efficiency.    Explore the survey findings and see what healthcare leaders are prioritizing in 2026: https://ow.ly/L2W650YOO8I    #Healthcare #HealthIT #ManagedServices

Operational excellence is what makes exceptional service possible.    Our team in the Philippines plays an important role in how we support healthcare organizations around the world.     Through managed services, technical expertise, and close collaboration across our global teams, we help clients solve challenges, improve performance, and keep critical technology running for the people who depend on it.    Learn how our team in the Philippines helps extend Nordic's global delivery capabilities and support healthcare organizations worldwide: https://ow.ly/gsKT50Zt0to    #Healthcare #HealthIT #ManagedServices 

Finding the right provider. Scheduling an appointment. Following through on preventive care. Each step may seem simple, but gaps between them can make it harder for patients to get the care they need.    On the latest episode of Designing for Health, Nordic's Craig Joseph MD, FAAP, FAMIA chats with Stacie Stoner, chief growth officer at CareTalk Health, about reducing friction across the care journey, and what healthcare teams can learn from consumer experience design. Listen now: https://ow.ly/c76150Zsm7c      #HumanCenteredDesign #Healthcare #DesigningforHealth

How do you prepare thousands of clinicians for change while keeping a major #EHR implementation on track?    During this year's KLAS Arch Collaborative Learning Summit, Michelle S., director of performance improvement at Nordic, and Ryan Walsh, MD, MMM, FAAFP, chief medical informatics officer at Memorial Hermann Health System, will share lessons learned from a large-scale EHR implementation, including how Nordic partnered with Memorial Hermann to build a clinician-centered change management strategy designed to accelerate adoption, maximize utilization, and support long-term success.    If you'll be attending this year's event, we'd love to connect with you at the session. Learn more about our work: https://ow.ly/WmTZ50ZoMyQ    #KLAS #EHR #Healthcare #HealthIT #ArchCollaborative KLAS Research 

Healthcare organizations have invested heavily in their EHRs, but many are still asking the same question: Are we getting the full value from that investment?    From workflow efficiency and governance to clinician experience and financial performance, optimization remains one of the most effective ways to improve outcomes using technology already in place.    In her latest blog, Nordic's Katherine Sager, president of healthcare enterprise services, explores the factors driving EHR optimization today. She also shares lessons from Nordic's work, recently recognized by Black Book Market Research LLC as No. 1 overall for EHR Optimization, Workflow Redesign, and Selective Implementation.    Read more: https://ow.ly/FSc350ZrcZp    #Healthcare #HealthIT #EHR 

Healthcare IT teams are taking on a larger role in helping organizations improve operational, financial, and clinical performance.    Steve Eckert, FACHE, CHCIO, MBA, chief growth officer at Nordic, shares his perspective with HIT Consultant Media on why the role of health IT is expanding and what leaders should consider to ensure technology investments are delivering measurable value across the enterprise.    Read more: https://ow.ly/gi4k50Zqfzm    #Healthcare #HealthIT #EHR

We are actively growing our Workday team at Nordic. Demand is high, and we are looking for experienced consultants and leaders who are ready to step into impactful roles supporting healthcare and enterprise organizations across the U.S. If you have Workday experience and want to work on complex implementations, partner directly with clients, and stay engaged in meaningful work, this is a great time to connect. Learn more about our open roles: https://ow.ly/GLYC50Zp6kp    #LifeAtNordic #Healthcare #HealthIT #Workday