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Parker Technology

Parker Technology

IT Services and IT Consulting

Indianapolis, Indiana 3,586 followers

The customer experience solution of choice in parking.

About us

Parking should be seamless - for drivers and operators. Parker Technology pairs human specialists with a flexible workflow platform and responsible voice AI to handle parking exceptions instantly. We help operators protect revenue, improve response times and deliver a better customer experience, every time. Our platform integrates with PARCS and LPR systems to manage intercom and help-desk calls, routing routine requests to AI and complex ones to live experts who follow your site rules. The result? Faster resolutions, higher CSAT and fewer revenue leaks. We’re trusted by cities, universities, airports, hospitals and private operators who need to scale service without sacrificing quality. Whether you’re managing peak events, absorbing call spikes or modernizing your operation, Parker Technology keeps parking a non-event. At Parker Technology, we don’t replace people, we amplify them.

Website
https://www.parkertechnology.com
Industry
IT Services and IT Consulting
Company size
51-200 employees
Headquarters
Indianapolis, Indiana
Type
Privately Held
Founded
2004
Specialties
24/7 Remote Attendant Call Center, Video Call Center Software, Automated Parking Facility Intercom, Technology-driven Customer Service, Parking Garage Customer Service, PARCS Equipment Integration, Call Center, Parking, Customer Service, parking call center, intercoms, customer service, customer experience, parking management, parking management software, parking management system, and video customer support

Locations

  • Primary

    1630 N Meridian St

    Ste 125

    Indianapolis, Indiana 46202, US

    Get directions

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