What does it actually take to turn customers into fans? We're sitting down with Tyler Gillum, Head Coach of the Savannah Bananas, to find out. Tyler's built a career — and a Hall of Fame legacy — around one idea: put people first, and the results follow. On 8/3/2026, he's joining us live to talk about what that looks like in business, not just baseball. 🍌 Free live event 🍌 Live Q&A 🍌 A shot at winning a Blackstone, YETI & ButcherBox steak box! Save your seat: https://lnkd.in/guS5AKNk #FansFirst #CustomerExperience #Podium #SavannahBananas #BetOnYourself
Podium
Software Development
Lehi, Utah 117,356 followers
Podium is the AI Operating System with integrated AI employees that grow revenue without adding headcount.
About us
A few years back, Eric (Co-Founder and CEO) got a frustrated call from his dad. His dad’s tire shop had plenty of happy customers, but only a handful of angry ones were leaving reviews. So we built a product that made getting more reviews as easy as sending a text. Launching in 2014, we set out to solve the same problem for local businesses everywhere, but we realized that messaging with customers wasn’t just the better way to get reviews—it’s the better way to do business. We’ve since built a multi-product platform that’s modernizing the way local business gets done. We are here to provide local businesses with everything they need to win. Get more reviews, collect payments, send text marketing campaigns, and centralize your communications—all from one easy-to-use platform. #Podium #PodiumLove #LocalBusiness #TheFutureIsLocal
- Website
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https://www.podium.com
External link for Podium
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- Lehi, Utah
- Type
- Privately Held
- Founded
- 2014
- Specialties
- Online Reviews, Reputation Management, Review Analytics, Customer Reviews, Small Business Reviews, Customer Interactions, Customer Engagement, Local Business, Collect Payments, Text Marketing, and SMS Marketing
Locations
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Primary
Get directions
1650 W Digital Dr
Lehi, Utah 84043, US
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Get directions
Level 3, 376390 Collins St
Melbourne, VIC 3000, AU
Employees at Podium
Updates
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Our CEO Eric Rea sat down with Car Dealership Guy to make one thing clear: software isn't valuable. People are. Every tool on the market still needs someone with time to log in and use it. If your team is stretched thin, one more login doesn't help. What dealers actually need is labor augmented, so your team can grow the business instead of running software. Nobody's getting replaced, there just aren't enough hands for everything that needs doing. Software isn't cool. Helping people grow their business is cool. Watch the video and see what Eric has to say! #AutoDealers #DealershipOperations #AIEmployee #CarDealershipGuy
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We're heading to the Australian Automotive Dealer Association (AADA) Convention in Sydney & it's going to be big. Here's what’s happening across the two days: 🚀 Booth #71 - Come meet Jerry, the #1 converting AI Employee for Dealerships along with our Co-founders Eric Rea and Dennis Steele. Also on the booth will be the Australian Auto team headed by our Managing Director Brad Granger and Head of Sales Calum Downey. 📅 Catch our Co-founder & CEO, Eric Rea on the Main Stage feature presentation and Head of Business Development Ed Tapley on the Live Stage and running a workshop presentation. Lock in the times listed below so you don't miss them. 🏆 We're also welcoming Podium Ambassador, AFL legend and Fox Sports commentator Brad Johnson to the booth. 🏎️ Think you can beat a real racing driver? Take on GT4 Australia driver Jack Johnson in our twin race simulators. Come for the AI, stay for a race. Find us at Booth 71. We'd love to show you what Jerry can do. #AADA2026 #AutomotiveRetail #Dealerships #AI #FixedOps #VoiceAI #DealershipGrowth #DealershipAI
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Eric Rea and Dennis Steele are excited to be heading to Australia and being a part of this one along with Brad Granger. We're looking forward to joining the SANCTUM community on 28th July for a great conversation on AI in business today. Thanks for having us.
Not every event changes your perspective. These ones might. Insights by SANCTUM, presented by Stoke Fireplace Studio, was one of the concepts we committed to delivering to members within the first 12 months of opening HQ. Now, within the first two months of the program, we’ve welcomed prominent voices across true crime, behavioural performance and sleep — each bringing a different lens to how we live, lead and perform. On Tuesday, 28th July, Insights by SANCTUM returns with a special edition featuring the leaders of Podium. Trusted by more than 100,000 businesses across the U.S., Canada, and Australia, Podium is scaling one of the fastest-growing AI products in the world, recognised by Fast Company's World's Most Innovative Companies, Forbes' Cloud 100, and the Inc. 5000 (#13). Eric Rea, Co-Founder and CEO of Podium, and Dennis Steele, Co-Founder of Podium, built the leading AI employee platform that helps local businesses convert leads and drive revenue. Joining them is Brad Granger, Podium's Managing Director for Australia, who partners with executive teams to drive AI-powered growth, efficiency, and customer engagement across the region. Join us for a timely discussion on AI in Business Today, exploring how artificial intelligence is reshaping the way businesses operate, grow and connect with customers, and what leaders need to understand as the technology continues to evolve. Register via the SANCTUM Member Portal. Not a member? To unlock this talk and upcoming events, contact us at sales@sanctumclub.com.au.
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Most industry events give you panels and polished presentations. This isn't that. On Wednesday, July 1st at 10 AM PT, Podium is hosting a Live Hot Seat Q&A with Terri Ross, founder of Terri Ross Consulting and one of the most trusted growth advisors in medical aesthetics. Submit your question ahead of time and she'll tackle it live: pricing strategy, revenue plateaus, team performance, scaling — whatever's sitting heaviest on your plate right now. No fluff. No hedging. Just straight answers. 🎁 The first 5 people to submit a question get a free set of Terri Ross Affirmation Cards ($40 value). Register here: https://lnkd.in/gVTacU9e
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What do 700,000 patient conversations tell you about the future of aesthetics? A lot, it turns out. Podium’s co-founder Dennis Steele joined Dr. Randi Boyette on The Dr. Randi Show this week for a candid conversation on how AI is reshaping the patient journey — from the first Google search to the final checkout. Whether you're AI-curious or AI-ready, this episode will change how you think about your patient experience. Watch now below.
🎙️ New Episode Alert: What happens when AI handles more than 738,000 patient conversations and books 75,000 appointments? You get a front-row seat to how patient expectations are changing and where the future of aesthetics is headed. On this episode of The Dr. Randi Show, Dr. Randi Boyette sits down with Dennis Steele, Co-Founder of Podium, to discuss how artificial intelligence is transforming the patient experience and helping clinics meet a new generation of consumer expectations. Drawing from hundreds of thousands of real-world patient interactions, Dennis Steele shares what today’s consumers want, why speed and convenience have become critical drivers of conversion, and how AI is evolving from a simple chatbot into a powerful business tool capable of booking appointments, optimizing schedules, and supporting clinic growth. The conversation also explores why OpenAI recognized Podium’s work, what separates effective AI from the countless tools entering the market, and how clinics can leverage technology without losing the personalized experience patients expect. Dr. Randi & Dennis discuss: 🔹What 738,000 patient conversations reveal about today’s aesthetic consumer 🔹Why response time has become one of the biggest drivers of patient conversion 🔹How AI is influencing patient decisions before they ever contact a clinic 🔹The rise of Agentic AI and what it means for aesthetic businesses 🔹Why OpenAI spotlighted Podium’s technology 🔹How AI is helping clinics improve conversion, efficiency, and revenue 🔹What the future of patient communication may look like Whether you’re embracing AI or still trying to understand where it’s headed, this episode offers a practical look at one of the biggest shifts happening in aesthetics today. Sponsored by NewBeauty💄 📱 Listen and Watch on Spotify: https://spti.fi/zMXQD2G 🎧 Listen Now on Apple: https://dub.sh/mF1TGxE
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AI employees are here. And they're already answering calls, booking jobs, and dispatching techs for HVAC businesses while you're out on a call. James Christian, our Sr. Director of Product, sat down with Gary McCreadie on the HVAC Know It All Inc. Podcast to break down exactly how it works. Both parts are live now. 🎙️ https://lnkd.in/gYGi26hD
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Tired of AI talk that doesn't translate to the lot? Same. Tomorrow at NIADA, we're hosting a dealer learning lab built for the independent dealers who are done waiting on AI to pay off. Cold CRM leads. After-hours sales. Lead sources you've already paid for. Our VP of Automotive, Ross Tinkham, will show you exactly how to win in all three. Add it to your schedule. 👇 https://lnkd.in/gm9PvCgt
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The energy at Podium Connect 2026 was unmatched! A live discussion with OpenAI on where consumer behavior is headed. Emmitt Smith on stage talking about championships and what it takes to win when the game speeds up. Customers sharing real challenges facing the industry, what’s working, what isn’t, and where they see the biggest opportunities. There’s nothing like being around leaders genuinely excited about what AI is doing for their business. The businesses winning with AI treat it like an employee, not a new feature. They give it a playbook, access to data, and coaching when it gets something wrong. Thank you to all the industry leaders who joined us. We’re just getting started and can’t wait to share what’s next podium.com/demo. #PodiumConnect
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Next week we'll be heading to Denver at NIADA, ready to connect with independent dealers from across the country. Stop by booth #915 to meet the team, see what's new at Podium, and learn how dealers are using AI to respond faster, convert more leads, and create better customer experiences. Whether you're looking to improve response times, simplify your tech stack, or just curious what AI can actually do for an independent lot — we'd love to show you around. See you in Denver! https://lnkd.in/g4fUcZBb #NIADA ##NIADA2026
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