Trek Medics Intl’s cover photo
Trek Medics Intl

Trek Medics Intl

Public Safety

Charlotte, North Carolina 1,477 followers

Improving access to emergency care through innovative technologies.

About us

Trek Medics International is a 501(c)(3)-registered nongovernmental organization dedicated to improving access to emergency medical systems in resource-limited communities through innovative mobile technologies.

Website
https://www.trekmedics.org
Industry
Public Safety
Company size
11-50 employees
Headquarters
Charlotte, North Carolina
Type
Nonprofit
Founded
2009
Specialties
International Emergency Medical Services Development, Health Systems Strengthening, Public Health, Training, Emergency Transportation, and Emergency Telecommunications

Locations

  • Primary

    16600 Doves Canyon Ln

    Charlotte, North Carolina 28278, US

    Get directions

Employees at Trek Medics Intl

Updates

  • For more than 10 years, Trek Medics Intl has been working with emergency and crisis response agencies who are serving at-risk and vulnerable populations around the world. One program we're especially proud of is with the City of Los Angeles' CIRCLE program, which provides unarmed crisis response for the homeless population. In an awesome partnership with Aselo, and with incredible support from Twilio, our integrated tech platforms have enabled the CIRCLE program to respond to more than 2,500 crisis incidents each month, contributing to a 15% drop in homelessness in Los Angeles over the past year. Thanks to CIRCLE, the City of LA is ensuring that specially trained crisis responders are providing critical services to unhoused individuals while taking a huge burden off of LAPD's shoulders. This program truly demonstrates how a diversity of responders can ensure people in crisis get the best level of care as quickly as possible. #MobileCrisis #TechForGood #MentalHealth #CityManagers #CrisisResponse #SocialImpact Video here: https://lnkd.in/gzAU6pEY

  • California is on the verge of a costly mistake — and the people who will pay for it are those in mental health crisis. Over the past several years, Trek Medics International has partnered with programs in 15 California counties to support Mobile Crisis Response Teams (MCRT) through our Beacon dispatch platform. These teams — built with strong support from Gavin Newsom's administration — have delivered signficant impact: ✅ Fewer unnecessary emergency department visits for behavioral health needs that EDs aren't equipped to treat ✅ Fewer people with mental illness cycling through jails simply because law enforcement had no alternative ✅ Fewer costly admissions to state-funded psychiatric hospitals — because people got help where they needed it: at home and in the community Now, the Newsom administration is preparing to gut MCRT funding — and replace specialized mental health clinicians with paramedics, firefighters, and police officers who lack the training (and time!) to provide equivalent care, at significantly higher cost. Let's be clear about roles: 🚑 EMS treats medical emergencies. 🚒 Fire departments handle fire and rescue. 👮 Law enforcement ensures public safety. 🧠 Mobile Crisis Teams treat mental health crises — especially for people who aren't having a medical emergency, aren't on fire, and aren't breaking the law. This isn't a cost-saving measure. It's a cost-shifting measure — one that will drive up spending on hospitalizations and incarcerations while reducing access to appropriate, effective care. We urge Gavin Newsom, California Department of Health Care Services, California Department of Health Care Access and Information, and Assemblymember Mia Bonta to reconsider. The data is on our side. The communities are on our side. Ensure the right responder is sent to the right crisis at the right time. https://lnkd.in/gqmtmyDu

  • We’re thrilled to be a part of PagerDuty's newest Impact Cohort of organizations improving global health outcomes worldwide! Their support will help us strengthen our AI-first operations and scale our impact, enabling us to deliver more reliable, life-saving services to communities in need. Read more about our partnership here: https://lnkd.in/gdgAcfW8 #TechForGood #AIForGood #CrisisResponse

  • This week marks 16 years since Trek Medics was founded in San Diego, California. Originally intended to be a go-between for EMS agencies in the US to donate equipment and training to EMS agencies in low- and middle-income countries, Trek Medics has since turned into something none of us would have imagined at the outset -- a non-profit tech company building a dispatch platform that's been used over 200,000 times to coordinate local responders to emergency incidents around the globe. Our sincerest thanks to the San Diego Business Journal for publishing a feature on our story this week. San Diego has been truly good to us since the start and fully deserves its standing as "America's Finest City". https://lnkd.in/gP2yAJFh #EmergencyManagement #CrisisResponse

  • It's with great pleasure to share with you here our 2025 Annual Report. The past year has proven to be a truly banner year for us with significant growth, greater impact, and more opportunities than ever for the future, so we hope you'll take a moment to read through all that we accomplished in 2025. We're deeply grateful to all of our supporters for making all of this possible, including Cisco Crisis Response, The Patrick J. McGovern Foundation, Morgan Stanley Foundation, PagerDuty, Twilio and NetHope. There's a lot that's already underway this year, so we're eager to share more with you in the coming weeks -- stay tuned!! https://lnkd.in/gtaKhKda

  • The Patrick J. McGovern Foundation has been recently featured our founder, Jason Friesen, their new campaign series #InnovationInPractice highlighting social impact leaders and their stories as proof points for responsible technology solutions across the sector. Today they announced their commitment of $75.8M to support non-profit tech companies develop AI tools to accelerate impact in the public sector. We're deeply grateful to be one of their grantees as we develop tools to help emergency response agencies expand their coverage and improve their operations. And read the feature on our founder, Jason Friesen, on Vilas Dhar's page: https://lnkd.in/dapNayCa #AI #TechForGood #Leadership #ClimateResilience #DigitalHealth #DataSove

    Jason Friesen, Founder and Executive Director of PJMF partner Trek Medics International represents the kind of designer who begins with human need before anything else. His work in emergency response reflects a deep sense of responsibility to people facing vulnerable moments, and he shows how digital tools can strengthen essential systems when built with intention and respect for the communities they serve. I’m delighted to share his perspective through #InnovationInPractice, and I hope you’ll spend time with each story in this series. “I’m a paramedic by training and have been working in emergency medical systems around the globe for twenty years. I originally came to this work through a desire to make meaningful contributions to communities facing dire situations. Serving others is a value I hold dear, and finding a career path that allows me to do so was a significant motivator for me. Problem-solving in challenging environments motivates me, so working on systems-level problems is where I’m naturally drawn. At the same time, I’m realistic about how technology can be a force for good: It depends on how well the technology is designed and how well it’s used. When those two come together, technology can be an incredible force for good. Artificial intelligence has demonstrated significant potential in healthcare, from preventing premature death and long-term disability to supercharging disease surveillance and optimizing the allocation of limited response resources. By leveling the playing field and encouraging community collaboration, this technology is making it easier to build resilient emergency response systems and save lives.    After fifteen years of leading Trek Medics, I’m incredibly grateful for our team members and supporters. They’ve worked to advance our mission by bringing their own talents, ideas, and motivations to the table, effectively turning a few designs sketched on PowerPoint slides into a sophisticated, robust technology platform that’s helping communities respond to tens of thousands of emergencies every year. Without them, none of this would be possible.” Learn more about TrekMedics International: https://trekmedics.org/ #AI #TechForGood #Leadership #ClimateResilience #DigitalHealth #DataSovereignty #Education

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  • Honored to have our Founder Jason Friesen being featured in the The Patrick J. McGovern Foundation's campaign series #InnovationInPractice highlighting social impact leaders and their stories as proof points for responsible technology solutions across the sector. "At Trek Medics International, my work is shaped by what I see on the ground each day. I spend time learning from the communities we serve, adjusting our approach, and paying attention to what actually works. This feature shares the moments that have influenced my thinking throughout my career and my approach to using technology as a force for good. I stand alongside a powerful group of leaders, including Halimat Olufade Caroline Spears, Ana Ligia Scachetti and Joseph Yracheta, who all bring passion, clarity, and intention to their work. Thank you to the Patrick J. McGovern Foundation and Vilas Dhar for creating space for these stories and for uplifting our partnership." Read my whole story on Vilas’s page: https://lnkd.in/dapNayCa" #AI #TechForGood #Leadership #ClimateResilience #DigitalHealth #DataSove

    Jason Friesen, Founder and Executive Director of PJMF partner Trek Medics International represents the kind of designer who begins with human need before anything else. His work in emergency response reflects a deep sense of responsibility to people facing vulnerable moments, and he shows how digital tools can strengthen essential systems when built with intention and respect for the communities they serve. I’m delighted to share his perspective through #InnovationInPractice, and I hope you’ll spend time with each story in this series. “I’m a paramedic by training and have been working in emergency medical systems around the globe for twenty years. I originally came to this work through a desire to make meaningful contributions to communities facing dire situations. Serving others is a value I hold dear, and finding a career path that allows me to do so was a significant motivator for me. Problem-solving in challenging environments motivates me, so working on systems-level problems is where I’m naturally drawn. At the same time, I’m realistic about how technology can be a force for good: It depends on how well the technology is designed and how well it’s used. When those two come together, technology can be an incredible force for good. Artificial intelligence has demonstrated significant potential in healthcare, from preventing premature death and long-term disability to supercharging disease surveillance and optimizing the allocation of limited response resources. By leveling the playing field and encouraging community collaboration, this technology is making it easier to build resilient emergency response systems and save lives.    After fifteen years of leading Trek Medics, I’m incredibly grateful for our team members and supporters. They’ve worked to advance our mission by bringing their own talents, ideas, and motivations to the table, effectively turning a few designs sketched on PowerPoint slides into a sophisticated, robust technology platform that’s helping communities respond to tens of thousands of emergencies every year. Without them, none of this would be possible.” Learn more about TrekMedics International: https://trekmedics.org/ #AI #TechForGood #Leadership #ClimateResilience #DigitalHealth #DataSovereignty #Education

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  • In 2014, we began a partnership with the Tanzania Rural Health Movement to launch an innovative prehospital emergency response system in Mwanza, Tanzania. that relies on motorcycle taxi drivers as first responders. Today, an 8-year study on the response times of that system were published in the peer-reviewed journal, Injury. In short, it's true: Responders on motorcycles dispatched through their personal phones can respond to emergencies as quickly as ambulances -- and for far less money -- showing that community-based EMS systems can do a lot to improve access to trauma care in resource-limited settings. Congrats to Dr. Marko Hingi, Peter G. Delaney, M.D. and our friends at the Global Prehospital Consortium for getting this important study published. https://lnkd.in/gzfJUCqv

  • It's a genuine honor to be featured in the Cisco Foundation's 2025 Impact Report! Starting in 2019, Cisco Foundation has been supporting us with crucial funds and technical expertise as we've scaled our Beacon Dispatch platform to serve a diverse group of emergency and crisis response services. Thanks to their support, Beacon has been used to dispatch and coordinate local response agencies in countries around the world, whether during hurricanes, wildfires, civil unrest and conflict zones, in support of EMS agencies, fire departments, search and rescue teams and alternative response systems. We're deeply grateful for their incredible support and for the chance to learn from the many talented folks at Cisco Crisis Response! Be sure to read the full report here: https://lnkd.in/gCYsTzdb

  • As always, the NetHope Global Summit last week in Amsterdam was a fantastic opportunity to reconnect with a truly impressive and fully committed community of folks working hard to make the world a better place. We had the privilege of presenting on Trek Medics International's journey to achieve financial sustainability -- a journey that was sparked back in 2016 when USAID unexpectedly denied us continued funding for programs that were well underway (...sound familiar?). While our story is unique, most of the NGOs in the room were in a similar position, trying to figure out how to diversify their funding streams while continuing to deliver critical services around the globe. Necessity is the mother of innovation, so it'll be exciting to see how the entire sector adapts. Many thanks to PagerDuty, Cisco, Twilio, the The Patrick J. McGovern Foundation and Morgan Stanley for your awesome and meaningful support. It's been a terribly chaotic year for nonprofits, but thanks to your generosity we're having our most impactful year ever -- and in great shape to build on it next year!

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