Warren County Water District

💧 UNDERSTANDING BOIL WATER ADVISORIES PART 4: WHY DOES IT TAKE AT LEAST 24 HOURS? One of the most common questions we hear is: "The water is back on. Why is the boil water advisory still in effect?" The answer is simple: Laboratory testing takes time. After samples are collected, they are transported to a certified laboratory where technicians test the water for bacteria and other indicators of water quality. These tests cannot be rushed. The samples must be processed and monitored for a specific amount of time to ensure accurate results. Because of this, laboratory testing typically takes at least 24 hours. Until we receive confirmation that all samples meet water quality standards, the advisory must remain in place. We understand waiting can be frustrating, but this process helps ensure that every customer receives water that is safe and reliable. The advisory is lifted only after laboratory results confirm everything meets drinking water standards.

Friendly Reminder! Tomorrow, Friday, July 24, the Warren, Simpson, and Butler County Water Districts will close at 11:30 a.m. so our team can participate in Employee Development. We will reopen Monday, July 27, at 8:00 a.m. and be ready to serve you! Thank you for your understanding and support as we invest in our employees to better serve our communities. 

Office Closure Notice The Warren, Simpson, and Butler County Water Districts will close at 11:30 a.m. on Friday, July 24, for Employee Development. Our offices will reopen Monday, July 27, at 8:00 a.m., ready to assist you. We appreciate your understanding as we invest in our team to better serve our customers and communities. Thank you for your continued support, and we hope you have a safe and enjoyable weekend! 

💧 UNDERSTANDING BOIL WATER ADVISORIES PART 3: WHAT HAPPENS AFTER A WATER MAIN BREAK? Many customers see crews repairing a water main and assume the work is finished once the water comes back on. In reality, that is only the beginning. Here's what happens behind the scenes: 🔹 First, our crews repair the damaged water main. 🔹 Next, water service is restored to affected customers. 🔹 Then, we flush the water line to remove any air, sediment, or debris that may have entered the pipe during the repair process. 🔹 After flushing is complete, water samples are collected from specific locations in the affected area. 🔹 Those samples are delivered to a certified laboratory for testing. Every step is important. The goal is not only to restore water service but also to verify that the water continues to meet all state and federal drinking water standards. While customers may only see the repair work, there is a lot happening behind the scenes to ensure your water remains safe and reliable.

💧 UNDERSTANDING BOIL WATER ADVISORIES PART 2: WHY DOES A WATER MAIN BREAK CAUSE AN ADVISORY? Water pipes are designed to stay under constant pressure. That pressure does more than deliver water to your home—it also helps protect the water system. When a water main breaks, water rushes out of the damaged pipe and pressure in that area can drop. Anytime pressure drops below acceptable levels, regulations require water utilities to take precautionary measures. Why? Because when pressure is lost, there is a possibility that groundwater, dirt, or other contaminants could enter the pipe through the damaged area. This does NOT mean contamination occurred. It simply means there was an opportunity for contamination to occur. Since we cannot see bacteria or microorganisms with the naked eye, laboratory testing is needed to verify that water quality was not affected. That is why a boil water advisory may be issued after a water main break—even if the water looks clear and tastes normal. Our goal is always the same: protect public health while restoring service as quickly as possible.

💧 UNDERSTANDING BOIL WATER ADVISORIES PART 1: WHAT IS A BOIL WATER ADVISORY? One of the most common questions we hear is: "Does a boil water advisory mean my water is contaminated?" The answer is NO. A boil water advisory is a precaution that water utilities issue when there has been a loss of water pressure, usually caused by a water main break. Think of your water system like a straw. As long as everything is sealed and pressure is maintained, water moves safely through the pipes. If a pipe breaks and pressure drops, there is a possibility that outside contaminants could enter the water system. Most of the time, contamination does NOT occur. However, because protecting public health is our top priority, we issue a boil water advisory while we verify that the water remains safe through laboratory testing. A boil water advisory is not a sign that something is wrong with your water. It is a sign that we are taking extra precautions to ensure your water continues to meet all drinking water standards. Over the next week, we'll explain exactly what happens during a boil water advisory and answer some of the most common questions we receive.

🚰 We're Hiring! Join the Warren County Water District Team! 🚰 We're looking for a motivated, dependable AMR/AMI Technician to join our team! If you're someone who enjoys working outdoors, solving technical and mechanical challenges, and making a difference in your community, we'd love to hear from you. This full-time position includes maintaining and troubleshooting automated meter reading equipment, performing meter installations and inspections, assisting customers, and helping ensure reliable water service throughout our district. What we're looking for: 💧 High school diploma or equivalent 🔧 Mechanical aptitude and troubleshooting skills 🚗 Valid driver's license 🌦️ Willingness to work outdoors in all weather conditions and respond to emergencies as needed 📍 Must live within one hour of the work location If you're ready to build a rewarding career with a team that serves our community every day, apply today! https://lnkd.in/dWHCT4Ry 📢 Know someone who would be a great fit? Please share this post! Warren County Water District is an Equal Opportunity Employer.

🎉 We're Honored to Be a Finalist! 🎉 Warren County Water District is proud to announce that we have been selected as a finalist for the Kentucky Rural Water Association's (KRWA) 2026 Wooden Bucket Award! 🪣💙 The Wooden Bucket Award is presented annually to a water and/or wastewater utility that has demonstrated substantial and lasting improvements in customer service, operational excellence, and regulatory compliance. Finalists are recognized for their exceptional efforts in enhancing their operations and meeting the needs of the communities they serve. Being named a finalist is a testament to the dedication, professionalism, and hard work required to provide safe, reliable, and high-quality water services every day. This recognition reflects the commitment of our entire WCWD team. Every employee plays a vital role in ensuring our customers receive dependable service while continually improving our system for today and the future. We are incredibly grateful to the Kentucky Rural Water Association for this honor and proud to represent Warren County among this year's outstanding finalists. Thank you to our employees, Board of Commissioners, and customers for your continued trust and support. We share this recognition with all of you! Congratulations to our fellow finalists, and thank you to everyone who makes serving our community such a privilege. #WCWD #KentuckyRuralWater #WoodenBucketAward #OperationalExcelle

NOW HIRING: Manager of Customer Service & Meter Reading Are you an experienced leader who is passionate about customer service, operational excellence, and building high-performing teams? Warren County Water District is looking for a Manager of Customer Service & Meter Reading to join our leadership team! In this full-time, salaried position, you'll lead our Customer Service and Meter Reading departments, working alongside other members of our management team to deliver exceptional service to more than 34,000 customers. This role is responsible for overseeing customer service operations, meter reading, billing accuracy, data integrity, regulatory compliance, employee development, and continuous process improvement while helping shape the future of our growing organization. We're looking for someone who has: ✔ Strong leadership and organizational skills ✔ Experience managing teams and improving operations ✔ Excellent communication and customer service skills ✔ A passion for developing employees and serving the community ✔ Utility management experience (preferred) If you're ready to make a difference and help lead one of Kentucky's premier water utilities, we'd love to hear from you! 📍 Location: Bowling Green, Kentucky 💼 Position: Full-Time | Salaried 👉 Apply today: https://lnkd.in/gr4dScAW Know someone who would be a great fit? Please share this post or tag them in the comments! Join a team committed to providing safe, reliable water service while investing in our employees, embracing innovation, and preparing for the future. #NowHiring #LeadershipOpportunity #WaterUtilityCareers #CustomerService #MeterReading #BowlingGreenKY #WarrenCountyWaterDistrict #UtilityLeadership #JoinOurTeam

🌟 Employee Spotlight: Linsey Craig 🌟 This month, we're excited to recognize Linsey Craig, one of our dedicated AMR/AMI Technicians! Although Linsey has been with us for just 8 months, she's already made a meaningful impact. Starting as a Customer Service Representative and transitioning into her current role, Linsey has embraced every opportunity to grow and learn. 💬 What does Linsey enjoy most about working here? "Being able to work hands-on, learn new things, and contribute to our water districts. I also love the sense of community throughout the company, creating an amazing working environment full of support, communication, and teamwork." 💧 What is Linsey's favorite part of the job? "Having the ability to work with different aspects of the water system and troubleshoot a variety of issues. I enjoy problem-solving and helping improve the quality of service we provide to our community." Thank you, Linsey, for your hard work, positive attitude, and commitment to serving our customers and communities. We're grateful to have you on our team and look forward to watching you continue to grow! 👏 Join us in celebrating Linsey in the comments below! #EmployeeSpotlight #Teamwork #CommunityFirst #WaterProfessionals #ThankYou #MakingADifference