Xantrion

Fully Managed IT and Supplemental IT solve different problems. The right choice depends on one central question: How much responsibility do you want your IT partner to assume? With Fully Managed IT, Xantrion acts as your primary IT provider. We support employees directly and take broad responsibility for IT operations, monitoring, cybersecurity operations, backup and recovery, infrastructure management, and strategic technology guidance. With Supplemental IT + Security, your internal IT team stays in control. Xantrion works alongside them to add coverage, expertise, monitoring, cybersecurity operations, backup support, vCIO guidance, and escalation assistance where needed. Both models can help organizations improve reliability, strengthen security, and reduce pressure on internal teams. The key is choosing the model that fits your current capabilities and support expectations. Fully Managed IT may be the better fit when you want one accountable partner to own daily IT operations. Supplemental IT may be the better fit when your internal team is strong but needs additional coverage, security depth, or operational support. Compare the two models here: https://lnkd.in/gfyTnigb #ManagedIT #SupplementalIT #CoManagedIT #Cybersecurity #ITStrategy

A big thank you to Dale Roberts for referring a 65-person mortgage banking company with seven locations across California to Xantrion.   One of the things I value most about relationships with fellow MSPs is recognizing that not every provider is the best fit for every client. In the past, we've referred organizations to Centarus when their approach was a better match. This time, Dale trusted us with a regulated financial services opportunity because of Xantrion's deep experience supporting firms with complex cybersecurity and compliance requirements.   The best partnerships aren't about competition. They're about helping clients find the right fit.   Thank you, Dale. We appreciate the trust and look forward to returning the favor when the opportunity arises. #ManagedServices #Cybersecurity #FinancialServices #Partnerships #ThankYouThursday

Reactive IT support can only take an organization so far. As businesses grow, IT teams need a more structured way to manage service requests, incidents, outages, change approvals, documentation, and user expectations. That’s where IT service management comes in. ITSM helps organizations move from “fix what breaks” to a more proactive model built around repeatable processes, clear ownership, service reliability, and continual improvement. Our latest article covers: • What ITSM is and how it differs from traditional IT support • Common frameworks, including ITIL, COBIT, ISO/IEC 20000, Agile ITSM, and DevOps integration • 12 ITSM best practices for stronger service management • Common mistakes to avoid • How to build an effective ITSM strategy incrementally Read the full article: https://lnkd.in/gHdbak88 #ITSM #ManagedITServices #ITServiceManagement #ITOperations #ServiceDesk

Healthcare transformation is happening now and the most valuable conversations are the ones we have face-to-face. Xantrion will be exhibiting at the California Healthcare Innovation Conference on June 5 at the Computer History Museum in Mountain View, and we’ll also be leading a panel discussion with healthcare leaders and clinicians focused on practical change. If you’re attending, we’d love to connect. Stop by our booth and join the session. Register: https://lnkd.in/eHH4eSH4

Is your IT performing at the level it should be? Many organizations have plenty of IT data, but no benchmark. Without context, it’s hard to know: Where you’re falling behind What to fix first Which improvements will move the needle fastest With IT Support Benchmarking, you get: ✅ A personalized benchmarking report across core IT performance and risk indicators ✅ A 1-hour expert consultation to interpret the results and map next steps ✅ A clear view of where you land, from bottom performers to top-tier teams It takes about 10 minutes to start. Results are delivered with expert review. Get your IT benchmarking report: https://lnkd.in/gESH3PNH #ITSupport #ITOperations #CustomerExperience #Security #Benchmarking

We’re excited to share that Xantrion will be exhibiting at the California Healthcare Innovation Conference (CHIC) on June 5, 2026, at the Computer History Museum in Mountain View, CA. We’re also honored to be leading a panel discussion focused on real-world progress in healthcare. Practical insights, not just ideas. If you’ll be there, come say hello at our booth and join the conversation. Register: https://lnkd.in/gDWXAYTh #CHIC2026 #HealthcareInnovation #HIMSSNorCal #DigitalHealth

AI is only useful if it’s safe, governed, and actually embedded in how your team works. Our AI Enablement Sprint helps you identify high-impact use cases, address risk, and build a practical roadmap without stalling in endless “what ifs.” Where is your organization today with AI: experimenting, piloting, or scaling? Learn more: https://lnkd.in/g7tM4cu5

When a busy litigation law firm realized their internal IT couldn’t keep up with fast-paced case work, they turned to us. By outsourcing IT management, they cut internal overhead, gained faster, 24/7 support, and strengthened security for sensitive client data without adding headcount. Curious how outsourced IT could impact your firm’s response times and risk profile? https://lnkd.in/gaiyE8mJ

Financial services attackers don’t kick the door in, they slip in quietly: odd sign-ins, repeated MFA failures, mailbox rules that start forwarding messages. And once they’re in, the clock moves fast. Our latest article breaks down what a strong first hour looks like so your team isn’t improvising when it matters most. Read it here: https://lnkd.in/gUSNTs6j #FinancialServices #Cybersecurity #IncidentResponse #M365Security #RiskManagement

A big thank you to Art Hoover for taking the time to share his perspective on successfully transitioning to an employee-owned company. As we continue our journey toward an ESOP at Xantrion, Art offered both practical guidance and an important reminder: this isn’t just a transaction, it’s a transformation. One that’s strengthened by learning from those who’ve done it before. His encouragement to engage with organizations like National Center for Employee Ownership (NCEO) has already proven invaluable. Not only are we finding the right advisors to help guide us, but we’re also discovering something just as important, a community of ESOP leaders who genuinely support one another. Art embodies that spirit of collaboration and generosity that makes the ESOP community so unique. Grateful for your time and insights, Art, and for setting such a strong example of what this community can be. #EmployeeOwnership #ESOP #Leadership #Gratitude #ThankYouThursday #Xantrion