Commercial Client Executive

Location: On-site, Omaha, Lincoln, or Hastings NE

About Ellerbrock-Norris

At Ellerbrock-Norris, we believe independent businesses are the backbone of our communities. We exist to protect the independence of the businesses that build, make, and drive America—so their owners can focus on their purpose, not their survival.

Our expertise spans commercial insurance, employee benefits, personal insurance, safety consulting, and risk management solutions. We help clients navigate uncertainty, manage risk, and make confident decisions that support long-term growth and stability.

We take a holistic approach to advising our clients because we know insurance is only one part of the picture. By understanding their goals, operations, challenges, and opportunities, we're able to provide guidance and solutions that help protect what they've worked hard to build.

About the Role

The Commercial Client Executive serves as the primary point of contact for a portfolio of Ellerbrock-Norris' most complex and important commercial insurance clients.

This role goes beyond traditional account management. The Commercial Client Executive is responsible for helping develop insurance strategies and leading execution of those plans, driving renewal planning, attending and facilitating client meetings, driving retention, and helping clients navigate risk with confidence.

The right person will bring fresh ideas, challenge existing processes, share industry best practices, and help elevate both our client experience and operational approach. This role is designed as a strategic client leadership position, with responsibilities that will evolve toward broader account ownership and leadership of the overall insurance relationship. Over time, the Account Executive will play an increasingly influential role in shaping client strategy, strengthening retention, and driving long-term client success.

What You'll Do

Renewal and Insurance Strategy

• Partner with Risk Advisors to develop renewal and remarketing strategies.

• Advise clients on the insurance implications of growth initiatives, operational changes, acquisitions, and new business ventures.

• Facilitate in-person and virtual client meetings, stewardship reviews, and renewal presentations.

• Analyze and deliver proactive insights on claim trends, market conditions, insurance program gaps, complex coverage situations, and emerging risks.

Operational Excellence

• Identify opportunities to improve efficiency, consistency, and client outcomes.

• Share best practices and industry insights gained from prior experience.

• Partner with leadership to strengthen and scale the commercial insurance practice.

• Serve as a mentor and technical resource for team members.

Your Impact

Success in this role means:

• Clients receive a more strategic and proactive insurance experience.

• Retention remains strong across key accounts.

• Renewal processes become more consultative and effective.

• Team members grow through mentorship and shared expertise.

• Ellerbrock-Norris continues to elevate its reputation as a trusted risk management advisor.

• Opportunities to better serve clients are identified and connected across the organization, helping clients make more informed decisions and achieve stronger business outcomes.

Qualifications

Required

• 8+ years of commercial insurance experience.

• Active Property & Casualty License.

• Experience managing middle-market and complex commercial accounts.

• Strong understanding of commercial insurance coverage, risk management, and carrier relationships.

• Proven ability to build trusted client relationships and influence business decisions.

Preferred

• CIC, CPCU, CRM, ARM, or other advanced industry designations.

• Experience with a regional or national insurance brokerage.

• Experience leading strategic client relationships and renewal planning.

• Experience influencing operational improvements or service model enhancements.

Preferred Skills

• Strategic and forward-thinking mindset.

• Strong business acumen.

• Excellent communication and presentation skills.

• Ability to build trust with clients and colleagues.

• Strong organizational and project management skills.

• Ability to balance strategic planning with hands-on execution.

• Comfortable operating in an evolving environment and helping define the future state of a role.

Who You'll Work With

You'll collaborate closely with:

• Commercial Insurance Leadership

• Support Associates and Service Team Members

• Risk Advisors

• Carrier Partners

• Internal Subject Matter Experts across Safety, Employee Benefits, Personal Insurance, and Wealth Strategy

You'll Thrive Here If You...

• Enjoy building meaningful client relationships.

• Think strategically but aren't afraid to roll up your sleeves.

• Like improving processes and helping teams grow.

• Bring ideas, challenge assumptions, and drive positive change.

• Want to help shape the future of a growing organization.

• Believe in protecting your clients' purpose, not just their policies.