Intelligent Transportation Systems (ITS) Sr. Technician

The City of Wilmington is an Equal Opportunity Employer.

Position Description

One City. One team. One mission

Do you want to lead the team that builds and maintains the technology that keeps our community moving?

We are looking for an Intelligent Transportation Systems (ITS) Sr. Technician to act as a crew leader during installation, maintenance, and troubleshooting of jointly owned (City & NCDOT) ITS infrastructure (Traffic Signals, Closed Circuit Television, Motorist Information, Communications Systems and Ornamental Street Lights).

Your leadership and technical expertise will keep essential transportation systems operating safely and reliably. You'll work with advanced technology, lead a skilled crew, collaborate with industry partners, and build a career maintaining the infrastructure that keeps our community connected.

Typical Tasks

• Maintaining ITS infrastructure in the field level by troubleshooting and restoring operation to devices, testing equipment, performing preventive maintenance, installing and maintaining communication systems and ensures work zone traffic control procedures are performed under state and federal guidelines to maximize transportation system efficiency.
• Providing emergency response by troubleshooting and repairing systems, provides field level support during natural disasters and coordinates with emergency responders to ensure safe travel conditions.
• Maintaining street lighting systems by providing field level maintenance and evaluating schematics for new street light circuits to improve safety and aesthetics along the roadways.
• Performing subsurface utility locating with specialized equipment to increase reliability of ITS Infrastructure by eliminating/reducing unnecessary utility cuts and to ensure work is performed under state and federal guidelines.
• Serving as field crew leader by providing leadership, skilled technical support and guidance to crew members, estimating time and materials needed for tasks, coordinating work with engineers and contractors and demonstrating continuous effort for personnel and systems improvement OR Serves as bench technician by diagnosing, servicing, repairing, and maintaining electronic control systems; evaluating equipment for system compatibility; maintaining records of inventory; assisting in the evaluation of new equipment; and training personnel to minimize hardware replacement costs and downtime and to promote personnel advancement.
• Serving as Standby Technician responsible for responding to all emergency calls from 911, WPD and/or Wilmington fire. Working primarily in lone capacity, evaluating and resolving traffic emergency issues after normal working hours. Also determines when additional personnel are required to perform the task in an acceptable time frame.
  
  

Qualifications

Education and Experience:

• Associate's degree in Applied Science of Electrical/Electronics, Electronics Engineering, and/or Instrumentation or a closely related field and two (2) years of experience installing, inspecting, maintaining, calibrating, and repairing electronic equipment and machinery for an industrial or public service agency or high school diploma and four (4) years of installing, inspecting, maintaining, calibrating, and repairing electronic equipment and machinery for an industrial or public service agency.
  
  

Other Requirements

• Class B Drivers License (CDL) Commercial Driver’s License
• International Municipal Signal Association’s Traffic Signal Field Technician Level II Certification (or equivalent) or ability to obtain after hire.
  
  

Supplemental Information

Physical Demands

Exerting 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly.

Working Conditions

This position generally requires work outdoors.

Our Core Values

INCLUSION | COLLABORATION | CREATIVITY | ACCOUNTABILITY

Our Mission Statement: Through forward-thinking policies and responsible stewardship, we are creating a better city every day with excellent core services and quality of life for all.

What We Offer

The City of Wilmington believes that employees are one of our most important resources. We offer an excellent salary and competitive benefits package to serve the needs of our employees and their families. Our benefits package includes:

• Comprehensive medical, dental, and vision insurance + many other insurance options
• Excellent retirement benefits, including a city provided 4.5% contribution each pay period into a 401(k) account and automatic enrollment into the North Carolina Local Government Employees’ Retirement System
• Employer-paid health & wellness clinic
• Free on-site city gym access
• Paid sick and vacation leave + 13 paid holidays per year
• 6-weeks paid parental leave
• Paid volunteer & blood donation leave to give back to our community
• Flex schedule and telework availability, depending on your position
• Professional development trainings & leadership initiatives
• Tuition assistance benefits
  
  

Applicant Status Updates: After the closing date for this position, applications will be screened by Human Resources. Applicants who meet the minimum and/or preferred qualifications will be referred over to the hiring department. All updates regarding an application can be viewed through your applicant portal.

Health Benefits are offered to employees working at least 30 hours per week.

Health Insurance - The City offers two options for health coverage: a standard PPO plan and a High Deductible Health Plan with an associated Health Savings Account. Coverage becomes effective the first day of the month following hire for employees and their eligible dependents. Both you and the City contribute to the overall cost of coverage.

Dental Insurance - Coverage becomes effective the first day of the month following hire. Employees, their spouse and dependent children are eligible for coverage.

Life Insurance - The city pays to provide coverage valued at one times your annual salary. Supplemental insurance is available for employees to purchase. Optional coverage for dependents is also available for purchase.

Retirement

• NC Local Government Retirement System - All benefits eligible employees make a mandatory 6% contribution every pay period.
• Deferred Compensation – The city contributes an amount equal to 4.5% of the annual salary to a 401(k) plan regardless of employee contribution. Employees may choose to contribute additional money to the 401(k) or 457 deferred compensation plans, without a match from the City, within the IRS guidelines.
  
  

Paid Leave (offered to employees working at least 1,000 hours annually*):

• Sick Leave - 12 days accrued each year
• Annual Leave - Accrual based on years of service and classification. Employees can earn from 10 to 24 days each year.
• Holidays - 13 paid holidays annually
• Paid Parental Leave - Six weeks of paid leave for the birth, adoption or placement of a child (must run concurrently with FMLA).
• Part-Time Employees will earn paid leave benefits on a pro-rated basis.
  
  

Miscellaneous

• Tuition reimbursement
• Employee Assistance Program
• Short & Long Term Disability
• Cancer & Critical Illness
• Accident Insurance
• Whole Life Insurance
• Credit Union membership
  
  

Note: The City of Wilmington is on a bi-weekly pay cycle. New employees should expect to recieve their first paycheck approximately 3 weeks after their start date.

**This is intended to be a brief overview of the benefits offered. Please visit our website at https://www.wilmingtonnc.gov/Government/Departments-Divisions/Human-Resources/Benefits for more information.**

01

Each applicant must complete this supplemental questionnaire as a part of the application screening process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?

• Yes
  
  

02

Do you have a valid Class A or B CDL Drivers License?

• Yes
• No
  
  

03

Which best describes your highest level of education in Electrical/Electronics, Electronics Engineering, and/or Instrumentation or related field?

• High School Diploma or GED
• Some College
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Doctorate Degree
• None - N/A
  
  

04

Please indicate the nature of your degree received.

• Electrical/Electronics
• Electronics Engineering
• Instrumentation
• Other Closely Related Field
• Other
• N/A
  
  

05

How many years of experience do you have installing, inspecting, maintaining, calibrating, and repairing electronic equipment and machinery for an industrial or public service agency?

• I have no experience
• less than 1 year
• 1 year to less than 2 years
• 2 years to less than 4 years
• 4 years to less than 6 years
• 6 years to less than 10 years
• 10 years or more
  
  

06

Please identify the company/agency/organization where you gained the experience described in question #5 and a summary of what you did. Note: These employers must be listed in the work history section on your employment application to receive credit. Entering "N/A' or "See Resume/Application" does not qualify as an acceptable response.

07

Do you have an International Municipal Signal Association's Traffic Signal Field Technician Level II Certification or the ability to obtain after hire? *If you have this certification, please ensure it is written within your application details; if you do not, this is a position requirement and failure to obtain could lead to termination.

• Yes
• No
  
  

08

The hiring salary for the position is posted on the job posting. Salary determination is supported by budget availability and qualifications of the candidate to maintain internal equity. Please acknowledge that you understand this process.

• Yes
• No
• Required Question