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Supervise, assign, review and participate in the work of staff responsible for the daily operation of airport parking facilities; establish schedules and methods for providing landside operations services; operate computerized revenue control equipment; ensure work quality and adherence to established policies and procedures and perform the more technical and complex tasks relative to assigned area of responsibility.
Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.
Essential And Supplemental Functions
ESSENTIAL FUNCTIONS: Essential functions may include, but are not limited to the functions listed below. Must be able to perform the essential functions of the job with or without a reasonable accommodation.
Plan, prioritize, assign, supervise, review and participate in the work of staff responsible for the daily operation of airport parking facilities and commercial ground transportation services.
Establish schedules and methods for providing landside operations services; identify resource needs; review needs with appropriate management staff; allocate resources accordingly.
Participate in the development of policies and procedures; monitor work activities to ensure compliance with established policies and procedures; make recommendations for changes and improvements to existing standards and procedures.
Recommend and assist in the implementation of goals and objectives; implement approved policies and procedures.
Perform the more technical and complex tasks of the work unit including coordinating security and maintenance activities for landside areas.
Operate computerized revenue control equipment; receive and enter parking tickets into computer; audit tickets, receipts and funds; prepare reports as necessary.
Inspect landside areas and assign or coordinate preventive maintenance and repair tasks; ensure that areas are clean and safe.
Respond to public inquiries in a courteous manner; provide information within the area of assignment; resolve complaints in an efficient and timely manner.
Participate in the selection of landside operations staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures.
Participate in the preparation and administration of assigned budget; submit budget recommendations; monitor expenditures.
Prepare analytical and statistical reports on operations and activities.
SUPPLEMENTAL FUNCTIONS:
Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of airport operations and maintenance.
Perform related duties and responsibilities as required.
Minimum Education, Experience And Additional Requirements
Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.
Associate's degree in business management or a two year technical certificate in office administration; and
Four (4) years of experience in any of the following areas of facility operations; maintenance, clerical or administrative support, and cash handling; and
To include one (1) year of supervisory or lead experience.
Parking Facility Operations Experience Preferred.
ADDITIONAL REQUIREMENTS:
Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire.
Possession of a City Operator's Permit (COP) within six (6) months from date of hire.
Must be able to successfully qualify for and maintain a Sunport Access Control Card as determined by the criteria set forth by the policies and guidelines of the Aviation Department and the Transportation Security Administration (TSA).
Successful completion of a security background check conducted by U.S. Customs & Border Protection, if applicable.
Working Conditions
Environmental
Airfield environment; exposure to noise, dust, grease, smoke, fumes, gases and inclement weather conditions.
Physical
Essential and supplemental functions may require maintaining physical condition necessary for heavy, moderate or light lifting; standing or walking for prolonged periods of time.
Total Rewards. Total You.
The City of Albuquerque takes pride in offering our employees one of the most attractive Total Rewards packages in New Mexico. In addition to competitive salaries, the City provides benefit options for health, pharmacy, dental, vision, life, disability, and much more. The City also has pre-tax savings plans for healthcare, childcare, and parking. Employees participate in the state’s public retirement system (PERA), with the City paying up to 75 percent of the employee’s contribution. That’s higher than any other contribution rate in the state of New Mexico!
Paid holidays? Check
Paid parental leave?Check
Paid birthdays off?Check
Vacation and sick leave starting Day 1?Check and check
Our people matter and we prioritize physical, mental, and financial wellbeing. With resources such as onsite and mobile medical clinics, an employee assistance program that encourages work-life balance, and tuition assistance and professional development pathways, the City is committed to equipping our employees with tools to better their lives and grow their careers while serving their community.
Total Rewards — City of Albuquerque
Fire Department
Albuquerque Police Department
01
Select the highest level of successfully completed related education as identified by the minimum requirements (if applicable, attach supporting degree or transcripts).
No High School Diploma
High School Diploma or GED
Non/degree accredited- Some College
Associates
Bachelors
Masters
Juris Doctorate
Doctorate
02
Select the number of years of work experience you possess which relates to the minimum requirements, if applicable, add verifiable time in a temporary upgrade status and/or volunteer experience when selecting number of years.
No experience
1 to less than 6 months
6 to less than 12 months
1 year to less than 2 years
2 years to less than 3 years
3 years to less than 4 years
4 years to less than 5 years
5 years to less than 6 years
6 years to less than 7 years
7 years to less than 8 years
8 years to less than 9 years
9 years to less than 10 years
10 years to less than 11 years
11 years to less than 12 years
12 years to less than 13 years
13 or more years
03
Do you possess parking facility operations experience?
Yes
No
04
Do you possess the lead or supervisory experience outlined in the minimum requirements? If you have successfully completed the City of Albuquerque's Pre-Management Development Program (PMDP), please select 'yes' and attach your certificate. (Lead is defined as monitors projects, programs or people.)
Yes
No
05
Do you possess a valid New Mexico Driver's License, or have the ability to obtain by date of hire (attach a copy of your Driver's License)?
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Seniority level
Mid-Senior level
Employment type
Other
Job function
Management and Manufacturing
Industries
Airlines and Aviation
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