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Ever is building the future of auto retail. As the first AI-native auto retail platform, we are building the next $100B+ automotive business, starting with electric vehicles. Our AI-native product and operations power our full-stack auto retail business, serving EV buyers and sellers across the nation, both online and offline.
Based out of San Francisco and expanding nationwide, we are backed by leading investors and led by former tech & automotive professionals from Uber, Tesla, Rivian, Lithia, Penske, Carvana, Lyft, Meta, J.P. Morgan, BCG, and more. After our recently completed Series A financing, we have raised $100M in total equity and debt funding. We are growing rapidly and actively recruiting exceptional talent to join our mission of building the next-generation auto retail platform. Learn more about us at evercars.com.
What You'll Do
Evaluate, onboard, and manage a dedicated outbound logistics provider and stand up the platform for ongoing operations
Establish a Central Dispatch account to begin posting outbound loads immediately if preferred provider onboarding requires extended lead time
Negotiate carrier contracts and establish SLAs covering white-glove delivery standards, on-time performance, and real-time customer-facing load tracking
Design the end-to-end outbound workflow including delivery request intake, vehicle readiness confirmation, and transport scheduling and execution
Establish Operations as the primary posting function for outbound loads with a structured intake process for requests from Sales and Finance
Build a cross-functional communication framework connecting Finance, Sales, Operations, and transport providers to eliminate handoff gaps
Define clear vehicle readiness handoff criteria and notification protocols between Finance and Operations
Partner with Sales and Finance to establish accurate, operationally grounded delivery timelines
Develop and enforce transport SOPs, damage protocols, and vehicle handoff procedures
Own the SLA framework for driver and carrier performance including target-setting, tracking, and accountability
Implement real-time load tracking visible to internal stakeholders and customers
Define and own logistics KPIs including on-time delivery rate, damage rate, and cost per move
Serve as the primary logistics point of contact for Sales and Finance on all outbound delivery needs
Translate sales volume forecasts into logistics capacity plans as the business scales
Support ad hoc logistics projects and operational initiatives as the role and business evolve
Qualifications & Fit
3 to 5+ years of direct experience building and managing outbound vehicle logistics or automotive transport networks
Demonstrated experience in third-party logistics contracting and carrier management, including negotiation and performance management
Background in hub-based or multi-site transport network design, preferably in a high-growth or greenfield environment