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The School of Dental Medicine at the University at Buffalo is seeking applications for a Patient Manager. This position will report to the Patient Manager Lead.
Coordinate schedule changes with students, clinical staff and clinic faculty.
Manage forms, referrals, screening, cancellations and reschedules as needed.
Create new patient records.
Verify payments and prior authorization approval before appts are scheduled.
Recommend discharge / NATC patients when patient is non-compliant with UB protocols.
Assign new patient screening and dental assisting to students for credit.
Mail out patient correspondences and answer telephone calls/questions from patients interested in or receiving treatment.
CPE Scheduling for endo (CPE10), ODS (CPE6).
Assign recall patients to students on recall rotation.
Assist with the scanning in of documentation in the EMR.
Block and modify student schedules for approved time off.
Schedule for predoc endo screening and predoc endo including external referrals.
Create patient charts and verify insurance as needed.
Attend scheduled meetings 4-5 times each semester.
Schedule recall appointments.
Perform other tasks assigned by clinical operational leadership as needed.
Work Hours
Monday – Friday 8:30 a.m. – 5:00 p.m.
Learn More
Our benefits, where we prioritize your well-being and success to enhance every aspect of your life.
Being a part of the University at Buffalo community.
University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Higher Education
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