Justin Chappell’s Post

Most teams are swimming in AI hype… but few are actually turning predictions into revenue impact. This session changes that. I’ll be joining Brent Grimes (CEO, Reef.ai) and Vijay Mehrotra (University of San Francisco) for a practical, forward-looking conversation on how predictive revenue intelligence is reshaping retention, growth, and the next generation of AI agents. We’re breaking down: ✅ Why traditional health scores fail ✅ How trusted, time-aware predictions uncover risk before churn appears ✅ How AI models and AI agents work together to deliver the right action at the right time If you care about retention, expansion, or building a CS org that actually scales, this is the conversation you want to be in. 📅 Happening this Wed at 12:00 pm EST Register here > https://lnkd.in/gqWc4Kea #customerexperience #customersuccess #GSD #DCX #poweredbypeople #CSXInnovations #perdictivemodels