Boost Online Payments with Modernized Government Portals

One percentage point of delinquency on a $50 million tax roll is $500,000 your staff chases by hand through letters and calls. Only 37% of residents pay government bills online, and it isn't distrust of technology. It's fees, clunky options, and portals that don't work on a phone. Davenport, Iowa cut processing costs 15 to 20% after modernizing. Grand County, Utah saw online payment volume jump 10x. Three design decisions that drive adoption are live on the blog now: https://lnkd.in/ebaBdzF4

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