James Harker’s Post

Thirteen years ago we started Dentally because we thought we could make running a dental practice a little bit better. That goal hasn’t changed. What has changed is the technology available to us. For the first time, I genuinely believe we have the tools to make running a dental practice a lot better, not just a little bit better. Last Friday we had the opportunity to share that vision at Dentally Live. It also gave us the chance to spend a day with so many of our customers, something we’d never done before. Looking around the room on Friday, it struck me just how far we’ve come. We recently passed 5,000 practices using Dentally and seeing so many customers together in one place was one of those moments I’ll remember for a long time. I’m excited about where we’re heading next. I think we’re at an inflection point where technology can quietly take care of more of the small tasks that slow practices down every day. The result isn’t better technology. It’s more time for people and more time for patient care. The day wasn’t perfect - we’re a software company, not an events company! But I’m incredibly proud of the whole team. Pulling together our first event while continuing to build and support Dentally was no small achievement. Thank you to everyone who joined us, shared your feedback and made our first Dentally Live such a memorable day. Thirteen years on, I think we’re only just getting started.

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That line about technology quietly taking care of the small tasks really resonates. The biggest wins often aren’t flashy—they’re the hundreds of tiny moments of friction that add up over the course of a day. Proud to be part of a team focused on solving those problems!! Congratulations on a successful event.

James Harker Such a successful event, special thanks to the team at Dentally and can't wait for the one next year!

James Harker I heard a lot about the event from Christina Patrick. Sounds like you had an excellent first customer event. Well done to everyone who was involved and all the customers who came and participated. Rich learnings to start to shape the next 13 years

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