Will AI Impact Telecom's Bottom Line?

Will AI Impact Telecom's Bottom Line? As AI growth continues to be adopted into daily activity, the big question for the telecom industry (AT&T, T-Mobile, Verizon, Ericsson, Nokia, Samsung, and others) is whether they are going to benefit at all from this growth, and if so, how will they be able to increase their revenue due to AI. As of now, most of the talk of AI in telecom is focused on increased efficiency in operating the network to reduce operating cost and increase resiliency. Telecom operators are struggling to find a way to monetize the growth of AI usage. Telecom operators will face another LTE dilemma. Significant money was spent on LTE deployment, but over-the-top companies gained all the profit from the faster connection, wider deployment, and affordable price. The only thing the operators got was a modest increase in subscription fees. As of now, AI is over-the-top. The user uses an app to send the prompt to the hosted models and then gets an answer back — no special connection or dedicated bearer for these services. When carriers implemented "all you can eat" packages, the opportunity to capitalize on the increased traffic disappeared. Enterprise AI traffic is going to be significantly more, but it will be entirely focused on connectivity to the cloud providers or the enterprise data centers. The additional traffic will demand an increase in the size of the pipes connecting the enterprise to its various destinations. Again, limited opportunity for telecom providers to capitalize on AI traffic. Can the telecom industry change this paradigm and stop being a dumb pipe? The two available options are slicing and Mobile Edge Compute (MEC). Utilizing a dedicated slice will ensure that AI traffic gets better treatment than other non-critical traffic. Deploying LLMs at the MEC will improve the response time of AI to end consumers by tens of milliseconds. As of now, most AI applications do not justify charging additional money for a dedicated slice or reduced delay that does not significantly impact the end-user experience. If the telecom industry wants to enable these features and charge extra for them, it has to promote applications that demand the lowest latency possible and a dedicated traffic channel. What are some of these potential applications? That will be discussed in the next posting. #Telecom #AI #5G #NetworkSlicing #EdgeComputing #AIinTelecom #Verizon #Att #tmobile

Interesting perspective. I see both sides. In the near term, AI is more likely to improve telecom margins through network automation, operations, and customer experience than create significant new revenue streams. Longer term, opportunities could emerge from MEC, network slicing, AI inference at the edge, and industry-specific low-latency applications—but only if there are compelling use cases customers are willing to pay for. Otherwise, there’s a real risk that operators remain the connectivity layer while most AI value is captured elsewhere.

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