Contractors see AI boost in productivity and admin hours saved

Seventy-four percent of contractors expect AI to improve how they work. Among those already experimenting, 62% say the results are showing up, with many tracking three or more hours saved each week. In home and commercial service contractors where the owner is still the bottleneck, recovered admin hours go toward the parts of the business only they handle. The contractors who started a year ago are already past the question of whether AI works. They're measuring what it's returning, week over week. Get the full data in the 2026 State of the Trades report: https://lnkd.in/eB96xgKb #ServiceTitan #StateofTheTrades

  • Infographic titled "State of the Trades" highlighting AI benefits. The text states, "The AI efficiency payoff isn’t hype. It’s already showing up." Key statistics: 74% of contractors cite improved efficiency and productivity as a top expected AI benefit, and 62% report time savings of 3+ hours weekly with AI. Source: 2023 ServiceTitan State of AI in the Trades Report.

Three hours a week is the floor, not the ceiling. We're seeing AI recover way more than just admin time at Garage Force once it's built into intake, follow-up, and scheduling across locations. Contractors who actually measure weekly are the ones pulling away.

There's so much admin work that "back in the day" pre 2022 that I had to hire administrative assistants to do. It's actually pretty insane now if you are in an admin role in a contracting business. You can become so valuable to your company by being able to use AI better than anyone else on your team to do way more work. You will essentially become a manager rather than a doer.

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