At Vimo, we’ve spent over a decade perfecting the art of running consumer assistance centers (CACs) that integrate seamlessly with our state-based exchange platforms. Our VP of CAC Operations Michael Daugherty reflects on our building blocks of excellence: https://lnkd.in/eFD3H_ZN #Vimo #GovTech #OpenEnrollment #ContactCenter #PublicSectorInnovation #SpecialEnrollmentPeriod
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Great article by one of the most respected people in the insurance field I have ever met. And after 26+ years, that is a lot of people.