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Watch Impetus X Databricks on-demand webinar : https://lnkd.in/gHpJcejR Customers don’t always complain — they switch. And in the agentic era, CX leaders need more than dashboards: they need 𝐫𝐞𝐚𝐥-𝐭𝐢𝐦𝐞, 𝐝𝐞𝐜𝐢𝐬𝐢𝐨𝐧-𝐠𝐫𝐚𝐝𝐞 𝐜𝐨𝐧𝐭𝐞𝐱𝐭 for AI to reason with and act upon. Watch the webinar, ‘𝐓𝐡𝐞 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 𝐏𝐥𝐚𝐲𝐛𝐨𝐨𝐤 𝐟𝐨𝐫 𝐀𝐠𝐞𝐧𝐭𝐢𝐜 𝐀𝐈-𝐋𝐞𝐝 𝐈𝐧𝐭𝐞𝐥𝐥𝐢𝐠𝐞𝐧𝐭 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫' by Impetus x Databricks, for an engaging and insight-rich discussion exploring new ways to elevate customer experiences and drive growth. Unlock an architecture blueprint for powering agentic CX workflows and learn how you can deploy context-aware AI agents that deliver measurable business outcomes. 𝐈𝐧 𝐭𝐡𝐢𝐬 𝐬𝐞𝐬𝐬𝐢𝐨𝐧, 𝐰𝐞 𝐜𝐨𝐯𝐞𝐫: -The four critical gaps blocking enterprise AI success: From legacy data foundations and semantic gaps to execution and trust loopholes -What agentic CX at scale demands: hyper-personalization, real-time actioning, context-aware engagement, along with compliance & trust -A proven approach to close the context gap and activate agentic AI that raises the CX bar -Enabling the Context Engineering Delivery Lifecycle (CEDL) for retail on Databricks with Unity Catalog and Impetus’ Context Fiber #AgenticAI #CustomerExperience #ContextEngineering #AIAgents #Databricks #AgenticCX #Impetus Deepak Khosla I Anand Raman I Jeff Veis I Sarah Duffy I Ravishankar Rao Vallabhajosyula, PhD | Michael Steinberg | Roberto Robles I Jason McIntyre I Bonnie Peterson I Deeksha Gautam