Are you measuring what matters in your organization? A comprehensive measure of organizational effectiveness includes much more than profit margins and growth rates. The market and media often celebrate companies that show rapid financial growth or high profitability, leading to a cultural bias towards these metrics as signs of success BUT the tide is slowly turning- more businesses are recognizing the long-term value of a holistic approach to effectiveness and success. Many more businesses are embracing the concept of the "Triple Bottom Line," which measures success not just by financial profit ("Profit"), but also by the company's impact on people ("People") and the planet ("Planet"). HOWEVER 🚨 There is more work to be done! The prioritization of non-financial elements of organizational success can get pushed aside when financial pressures hit or quick results are valued. You have probably heard the phrase "What gets measured gets managed". This is generally true. Quantifying and measuring non-financial aspects of effectiveness, such as employee well-being, social impact, and workplace culture, is hugely important but remains challenging. 💡 Here's some straightforward steps to move you towards a more holistic approach to measuring success: 𝐒𝐭𝐚𝐫𝐭 𝐰𝐢𝐭𝐡 𝐜𝐥𝐞𝐚𝐫 𝐠𝐨𝐚𝐥𝐬: Define what holistic success means for your organization. This could include specific targets related to employee well-being, social impact, and environmental sustainability. 𝐄𝐧𝐠𝐚𝐠𝐞 𝐬𝐭𝐚𝐤𝐞𝐡𝐨𝐥𝐝𝐞𝐫𝐬: Talk to employees, customers, and community members to understand what aspects of your business matter most to them. Their insights can help shape your holistic success framework. 𝐂𝐡𝐨𝐨𝐬𝐞 𝐫𝐞𝐥𝐞𝐯𝐚𝐧𝐭 𝐦𝐞𝐭𝐫𝐢𝐜𝐬: Based on your goals and stakeholder feedback, pick metrics that are meaningful and manageable. For example, employee satisfaction can be measured through regular surveys, while environmental impact can be tracked through energy consumption or waste reduction metrics. 𝐔𝐬𝐞 𝐞𝐱𝐢𝐬𝐭𝐢𝐧𝐠 𝐟𝐫𝐚𝐦𝐞𝐰𝐨𝐫𝐤𝐬: Look into established frameworks (like GRI or B Corp standards for sustainability; Gallups Q12 Engagement Survey for employee engagement or the Denison Organizational Culture Model to measure workplace culture). There are existing frameworks for most known elements of organizational effectiveness so it's just a matter of looking into them. 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐞 𝐢𝐧𝐭𝐨 𝐝𝐞𝐜𝐢𝐬𝐢𝐨𝐧-𝐦𝐚𝐤𝐢𝐧𝐠: Ensure that these holistic metrics are part of regular business reviews and decision-making processes, not just side projects. 𝐑𝐞𝐩𝐨𝐫𝐭 𝐭𝐫𝐚𝐧𝐬𝐩𝐚𝐫𝐞𝐧𝐭𝐥𝐲: Share your progress openly, including both successes and areas for improvement. Transparency builds trust and credibility. 𝐂𝐨𝐧𝐭𝐢𝐧𝐮𝐨𝐮𝐬 𝐥𝐞𝐚𝐫𝐧𝐢𝐧𝐠: Be prepared to adapt and refine your approach as you learn what works and what doesn't. This is a journey, not a one-time task. #organizationaleffectiveness #measurewhatmatters #leaders
Holistic Goal Evaluation
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Summary
Holistic goal evaluation is the practice of assessing goals from multiple perspectives, including quality, impact, and broader well-being—not just whether a target was met. This approach encourages organizations and individuals to measure success by considering financial, social, environmental, and personal outcomes.
- Expand success measures: Include factors like employee well-being, social impact, and sustainability alongside traditional targets and financial metrics.
- Balance clarity and quality: Pair clear objectives with standards for quality and impact, using regular checkpoints to reflect on progress and meaningful difference.
- Integrate feedback: Gather input from relevant stakeholders to build a more complete picture of achievement and adapt goals over time.
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Beyond the "S.M.A.R.T." Acronym: A Deeper Look at Goal Setting Most of us have used S.M.A.R.T. goals extensively: Specific, Measurable, Achievable, Relevant, and Time-bound. They’re the gold standard in research, program management, and business (my post will mainly focus on achieving results through goal setting) for a reason—they work. But as with any powerful tool, there are nuances and potential pitfalls we need to be aware of. Consider a famous study involving typists. When they were given a specific S.M.A.R.T. goal—"type 12 lines per minute"—their productivity soared from an average of 9 lines per minute to 12-13. Please note that these are experienced typists, and when SMART was introduced, the researchers did not expect any significant changes. That's a clear win. Not entirely. The study revealed a trade-off: while output increased, so did their error rates. The typists were so focused on hitting their line count that they sacrificed accuracy. This isn't an isolated case. The pioneers of goal-setting research, Edwin Locke and Gary Latham, repeatedly demonstrated that specific, challenging goals lead to higher performance than vague ones. However, their findings also consistently highlighted these potential downsides: Loggers who were given specific production quotas cut more trees but left behind more waste. Students with strict performance goals often retained less long-term knowledge compared to those with learning-focused goals. The pattern is undeniable: S.M.A.R.T. objectives are excellent at sharpening focus, but they can also create a kind of "tunnel vision." When the sole focus is on hitting a specific target, other critical factors, such as quality, creativity, and long-term learning, can fall by the wayside. The Balanced Approach to Goal Setting So, what's the lesson here? It's not about abandoning S.M.A.R.T. goals. Instead, it's about using them with intention and balance. Here’s a more holistic approach: * Use S.M.A.R.T. goals for clarity and motivation. They are still an incredibly effective way to translate a broad vision into concrete action steps. * Pair them with standards of quality and space for reflection. Don't just set the "what" (the target); define the "how" (the quality). Build in checkpoints to evaluate not just if the goal was met, but how well it was met. * Ask two questions, not one. Instead of just asking, "Did we hit the target?" also ask, "Did this result make a meaningful difference?" This encourages a focus on impact, rather than just output. S.M.A.R.T. goals are a powerful framework, but they’re most effective when balanced with wisdom and a broader perspective on what truly constitutes success. They are a starting point, not the finish line.
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How Product Management Can Help You Master Your Own Life Imagine treating your life like a product—constantly evolving, optimizing, and delivering value to your most important stakeholders (yourself and your loved ones). As Product Managers, we use frameworks to create world-class solutions. Why not use those same skills to create a world-class life? Here’s how you can apply product management principles to plan your life, achieve success, and live holistically: 1. Set Your Vision & Goals Every great product starts with a vision. What's your life’s mission? Define a compelling vision and break it into measurable goals. Use OKRs (Objectives and Key Results): Objective: Achieve work-life balance. Key Results: Work 40 hours/week, exercise 4 times, spend 10 hours with family. 2. Understand Your "Customer" (You!) PMs deeply understand their users. Be your own user. What brings you joy? What drains your energy? Journal, reflect, and listen to feedback from people who know you well. Build a roadmap that prioritizes what truly matters. 3. Build Your Personal Roadmap Like any great product, your life needs a plan. Use short-term (1–3 months), medium-term (1–2 years), and long-term (5+ years) horizons. Prioritize high-impact areas: career growth, relationships, health, and personal development. 4. Sprint Your Way to Success Think in sprints! Break your goals into 2-week or monthly cycles. At the end of each sprint, do a retrospective: What went well? What can improve? Iterate on your processes and celebrate small wins. 5. Embrace "MVP" Thinking You don’t need perfection to move forward. Test ideas, make mistakes, and learn as you go. Want to start a new hobby? Try a "Minimum Viable Hobby" by dedicating just 10 minutes a day to it. 6. Monitor KPIs for a Holistic Life Track metrics that reflect success across all areas of life: Career KPI: Progress on skills, promotions, or projects. Health KPI: Sleep, steps, or fitness levels. Relationships KPI: Time spent with loved ones or meaningful conversations. Balance comes when you measure and prioritize every dimension of your life. 7. Learn to Pivot Life, like products, rarely goes according to plan. Stay agile. If a strategy isn’t working, pivot confidently. Missed a goal? Reassess and adapt. 8. Celebrate & Share Success We often celebrate product launches—why not celebrate life launches? Hit your fitness goal? Landed a dream job? Reflect, celebrate, and share your journey. Call to Action: Life is the ultimate product, and you’re its manager. How are you managing your life roadmap? What frameworks or tools do you use to create balance, success, and happiness? Let’s start a conversation in the comments! Your tips might inspire someone to take the next step in their journey. #ProductManagement #PersonalGrowth #HolisticLiving #AgileMindset #PM #LifeRoadmap #ProductManager #Product #ProductCommunity #ProductManagementCommunity #PMCommunity #PeopleInProduct #PeopleInProductManagement #PeopleInPM #PMLife
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Evaluation is both an art and a science, balancing systematic analysis with the nuanced understanding of complex interventions. The "Applying Evaluation Criteria Thoughtfully" guide by the OECD Development Assistance Committee (DAC) introduces a refined framework for using the six evaluation criteria—relevance, coherence, effectiveness, efficiency, impact, and sustainability—in a way that goes beyond checklist approaches. Instead, it emphasizes the importance of critical thinking, adaptability, and context sensitivity in every stage of the evaluation process. This document integrates three decades of global evaluation practice with contemporary priorities such as the Sustainable Development Goals (SDGs) and human rights frameworks. It underscores the need to consider interconnections, equity gaps, and the holistic impacts of interventions. By providing examples, insights, and practical guidance, the manual ensures that evaluators and decision-makers can navigate diverse contexts, addressing complexities in implementation and fostering meaningful accountability and learning. Tailored for policymakers, evaluators, and development practitioners, this resource elevates evaluation practice to ensure that interventions not only meet their objectives but also generate transformative and sustainable impacts. By adopting its principles, users can advance evidence-based strategies, improving global collaboration and the effectiveness of development cooperation.
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“𝗬𝗼𝘂𝗿 𝗔𝗻𝗻𝘂𝗮𝗹 𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲 𝗥𝗲𝘃𝗶𝗲𝘄 𝗜𝘀𝗻’𝘁 𝗝𝘂𝘀𝘁 𝗮 𝗥𝗮𝘁𝗶𝗻𝗴. 𝗜𝘁’𝘀 𝗮 𝗥𝗼𝗮𝗱𝗺𝗮𝗽.” With 21+ years in HR and Coaching across multiple industries, I’ve learned that performance reviews are either: ❌ A missed opportunity — just a tick-box exercise, or ✅ A truly humanized growth conversation. I believe there are two conversations in one: 1️⃣ Your performance — what you achieved. 2️⃣ Your growth — where you’re headed next. A holistic, meaningful review process includes: 1️⃣ 360° Feedback & Peer Reviews: Full perspective on behavior, teamwork, and impact. 2️⃣ Behavioral Indicators: How results were achieved — trust, empathy, adaptability, integrity. 3️⃣ Goals, Milestones & OKRs: Individual objectives aligned with corporate goals. 4️⃣ Skills & Career Readiness: Talent review to prepare employees for future roles. 5️⃣ Project-Based Assessment: Real contributions, ownership, and collaboration. And, here are: 3 𝐌𝐮𝐬𝐭-𝐃𝐨𝐬 𝐟𝐨𝐫 𝐌𝐚𝐧𝐚𝐠𝐞𝐫𝐬: ✅ Conduct ongoing check-ins, not just annual reviews. ✅ Schedule 1:1 reviews in a professional setting, planned in advance. ✅ Use positive probing questions and evidence-based feedback: strengths, development, and future roles. 3 𝐌𝐮𝐬𝐭-𝐃𝐨𝐬 𝐟𝐨𝐫 𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐞𝐬: ✅ Track goals, milestones, and impact. ✅ Seek feedback proactively and act on it. ✅ Own your narrative — no one can tell your story better than you. A meaningful appraisal should answer #four questions: ✅ What did you deliver? (Performance) ✅ How did you deliver it? (Behavior) ✅ What did you learn? (Skills) ✅ What’s next for you? (Career Pathing & Readiness) When all four connect, reviews stop being rituals and start becoming roadmaps. 🎯 Bonus Tip for 2026: Keep a running log of your achievements — tasks completed, targets met, % accomplishments, and deadlines. Create check-in opportunities with your manager to discuss both challenges and wins. After all, it’s your growth journey! 💎 In your experience, what makes a performance review truly valuable? #HRLeadership #PerformanceReview #360Feedback #BehavioralCompetencies #OKRs #CareerPathing #TalentReview #PeopleDevelopment #FutureReady #LeadershipMindset
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Finally it is out! Please have a look at this article stemming from an interdisciplinary collaboration between physicians, public health experts and health economists - Sandy Tubeuf valéry ridde Joachim Sturmberg David Bell Lieven Annemans and Garrett W. Brown. We recall that global Health aspires to improve health outcomes and reduce inequities through two main approaches: one focused on health promotion and universal access to primary healthcare, and the other focused on disease control through a selection of cost-effective interventions. The 2024 Lancet Commission on Investing in Health (LCIH) report aims to halve premature deaths by 2050 by addressing 15 priority diseases with modular interventions. We argue that this modular approach is less likely to yield sustainable and equitable outcomes. This paper employs a reflexive, multidisciplinary, and complex adaptive systems approach to examine key concerns and methodological limitations of the “disease control lens” adopted by the 2024 LCIH report. We identify important methodological flaws in the LCIH’s approach – the overlooking of contextual causes and social determinants of health, narrow and biased use of economic evaluation, and inadequate understanding of the functioning of health systems – and propose alternatives. By prioritising discrete interventions and cost-effectiveness metrics, the LCIH risks reinforcing a fragmented, disease-specific perspective, yielding short-term gains while failing to address the underlying vulnerabilities, comorbidities, and social determinants that shape health outcomes. This approach persists not because it is more effective, but because it is more politically tractable in a system that values countable outputs over transformative change. As a conclusions, we advocate for reaching global health goals through a systemic and holistic approach, integrating intersectoral policies and health promotion to improve overall health and strengthen health systems based on community needs and local prioritisation exercises. As for official development assistance, it should focus on provision of direct financial and technical support to countries with the least resources to support domestic needs analysis, priority setting exercises and strengthening of social and primary health systems. https://lnkd.in/eGc-_54R
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Are you suffering from poor well-being? 🥹 👉 You're the problem. Who, me?!?! The guy in the picture? This is the message that is being sent when employers focus on individual intervention in workplace well-being instead of addressing flaws in the system. Even as employers invest more in wellness solutions ($94.6 billion by 2026), employees' well-being needs continue to escalate, and the return on investment is not being realized. One of the major contributors -> emphasis on individual-level interventions instead of addressing the system as a whole. 🧍 vs 🏢 Individualistic approaches tend to "fail" because: 1️⃣ They overlook the root cause of the issues which can lead to “carewashing,” where employees feel that programs are superficial or a just "check the box" initiative. 2️⃣ Self-care recommendations can be perceived as hypocritical if the work environment or culture remains unchanged. 3️⃣ Even if there is value, most solutions have such low engagement rates (<10%) that they can't impact the greater employee population. It's hard to realize ROI with so few people engaged. 4️⃣ There is a lack of leadership buy-in, involvement, and promotion of these programs which causes hesitancy for others to participate. To help the individuals, we need to zoom out and focus on the system. A system that drives heavy workloads, poor work-life balance, lack of accountability, ambiguous job descriptions, lack of career progression, poor leadership, absent communication, zero transparency... and more. If you're looking to make change through a holistic approach to well-being, the following are MUST do's: 🏢 Focus on Organizational Change by Addressing work-life balance, offering flexibility, and structural changes (e.g., four-day workweeks) to better meet employee needs. 🎯 Outline and communicate clear goals and metrics for tracking outcomes of your well-being initiatives. If it's being measured and communicated, more people will pay attention to it. 🫂 Deploy grassroots well-being champions, BRGs, ERGs, and other peer-led groups/networks to create better support for each other and develop a feedback loop to understand the needs of all employees a little better. 📖 Equipping all people leaders with the proper tools, training, and resources to better "coach" employees and help with career development and goal alignment. Never underestimate the role of leadership, at all levels of the organization, in advocating for changes to make a where well-being is a priority. Don't stop the individual interventions, but instead, expand to address the system as a whole too. What are ways you're addressing they system to tackle well-being at work? #WorkplaceWellbeing #Culture #Wellness #HR #MentalHealth
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"Senior Leaders — How aligned do you believe the teams at the gemba are with the organization’s strategic priorities? What perceptions do they carry as they go about their day-to-day work?" Senior leadership plays a crucial role in steering the ship towards the strategic goals set for the organization. While the focus often remains on the immediate weekly, monthly, and quarterly targets, bridging the gap between these short-term objectives and the long-term strategic vision is essential for sustained business impact. To ensure the translation of strategic vision into actionable steps at the operational level (gemba), a shift in communication and engagement is imperative. Here are key considerations: 1. **Strategic Alignment:** Facilitate clear communication channels that connect daily operations with the overarching strategic priorities. Aligning the team's efforts with the long-term vision fosters a sense of purpose and direction. 2. **Empowerment and Autonomy:** Empower frontline teams at gemba to make decisions that resonate with the strategic goals. Providing autonomy enables agile responses to challenges and opportunities, driving innovation and efficiency. 3. **Continuous Learning and Development:** Invest in ongoing training and development programs that equip employees with the skills and knowledge needed to contribute effectively towards the strategic objectives. Continuous learning cultivates a culture of growth and adaptability. 4. **Performance Measurement Beyond Short-Term Targets:** Implement metrics that evaluate progress not only on immediate deliverables but also on milestones that align with the long-term strategic vision. This holistic approach ensures a focus on sustainable growth and impact. By fostering a culture of strategic awareness, empowerment, continuous learning, and holistic performance evaluation, senior leadership can bridge the gap between short-term actions and long-term business impact, driving the organization towards its envisioned future.
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While the prevailing performance appraisal model focuses on historical achievements, a more dynamic and impactful approach could fuse past performance with future potential. Such a shift has the potential to captivate employees and also propel heightened performance. By encompassing achievements alongside untapped capabilities, individuals are encouraged to envision their growth trajectory within the organization. This dual perspective aligns personal aspirations with corporate goals, stimulating a sense of purpose and commitment. Recognizing past accomplishments bolsters morale, while identifying untapped potential ignites motivation and innovation. This holistic assessment acknowledges the intrinsic link between current contributions and future possibilities, fostering a culture of continuous improvement and proactive development. This dynamic approach fuels a forward-looking perspective, encouraging employees to envision their evolving roles, invest in skill development, and contribute strategically, thereby propelling both individual and organizational success.
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Purpose-driven leaders: You've been right all along - it has never been about pushing harder. Here's your validation: Goal setting isn’t just about hitting targets. It’s about finding deeper meaning. The key to 'real' extraordinary performance: → Aligning your team’s goals with their deeper purpose. → Connecting on an emotional level. Here’s your action plan: #1 Vulnerability Kickoff: Let team members share their deepest aspirations and fears. ↳ This builds trust and mutual understanding. #2 Purpose Mapping: Don’t cascade goals from the top. ↳ Instead, facilitate a collaborative exercise where the team maps out how their individual purposes intersect with the team’s mission. #3 Strength Synergy: Identify goals that require the unique combination of your team members’ strengths. ↳ Celebrate the fact that these objectives could only be achieved by this exact group of individuals. #4 Empathy-Driven Metrics (for each goal): Define success not just in numbers, but in terms of how it will positively impact team dynamics and individual growth. #5 Collective Stretch goal: Create at least one goal that pushes the entire team out of its comfort zone, requiring everyone to grow together. #6 Break down the artificial barriers of job descriptions: Abandon Role-Based Goal Silos. ↳ Encourage goals that require fluid collaboration and allow team members to contribute beyond their defined roles. Shift from not just SMART but to HEART team goals: ✴ Holistic: → Encompass professional growth, personal well-being, and team cohesion. ✴ Evolving: → Flexible enough to adapt as the team learns and circumstances change. ✴ Aligned: → Deeply connected to both individual passions and team purpose. ✴ Relational: → Foster stronger connections and understanding between team members. ✴ Transformative: → Focus on goals that change not just what the team does, but who they become. Make it happen!! Clear a full day. Create space for raw, honest dialogue about what truly matters to each team member. Then, craft goals that ignite collective passion and unlock hidden potential. Remember, the most high-performing teams aren’t driven by pressure from above, but by a shared sense of purpose that wells up from within. P.S Still think your goal-setting process is "fine"? 👇Are you brave enough to share with us in the conversation below? --- Let's amplify our impact: ♻️ Share these insights with your fellow leaders. Together, we can create a ripple effect of positive change. Hi, I'm Laurie I'm here to help you build a human-first team culture that truly matters. Join me, and let's redefine what purposeful leadership can achieve together. #leadership #strategy #collaboration #culture
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