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User-Generated Content

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lightbulbAbout this topic
User-Generated Content (UGC) refers to any form of content, such as text, images, videos, or reviews, created and published by individuals rather than professional organizations. UGC is often shared on digital platforms and plays a significant role in shaping online communities, influencing consumer behavior, and enhancing engagement in various media.
lightbulbAbout this topic
User-Generated Content (UGC) refers to any form of content, such as text, images, videos, or reviews, created and published by individuals rather than professional organizations. UGC is often shared on digital platforms and plays a significant role in shaping online communities, influencing consumer behavior, and enhancing engagement in various media.

Key research themes

1. What motivates users to create and share user-generated content (UGC) online?

This theme investigates the psychological, attitudinal, and social factors driving individuals to produce and distribute UGC. Understanding these motivations is pivotal as UGC shifts media control from traditional gatekeepers to users, creating niche and interactive media environments. Research focuses on how attitudes, social interaction desires, and self-related functions influence content creation, with implications for media theory, marketing, and platform design.

Key finding: This empirical study (n=325) confirms that attitude mediates the relationship between consumption and creation of UGC, with ego-defensive and social functions of attitude providing the greatest explanatory power for why users... Read more
Key finding: Through synthesis of 167 articles, the study identifies key motivations behind influencer-generated content creation, including self-presentation, persuasion, and signaling credibility. The work situates user motivations... Read more
Key finding: This research identifies three core quality dimensions of UGC (content, design, technology) that significantly enhance functional, social, and emotional values of UGC, which in turn increase its perceived utility. The... Read more

2. How is user-generated content utilized, analyzed, and leveraged for research and business insights in various sectors?

Research in this theme focuses on methodologies for collecting, analyzing, and exploiting vast volumes of UGC across domains such as tourism, hospitality, service industries, and digital marketing. It addresses both the opportunities and challenges presented by big data volumes, including data access, ethical concerns, and information quality. Methodological advancements include natural language processing, topic modeling, and machine learning to extract actionable insights from textual, visual, and social media content.

Key finding: Surveying 122 peer-reviewed studies, the paper identifies UGC as a critical data source for tourism and hospitality research, with consumer reviews and social media posts used extensively for decision-making and service... Read more
Key finding: This bibliometric study analyzes publication trends and patterns of UGC research covering 2012-2022, showing a marked rise in UGC usage in service sector studies, notably in tourism. It identifies TripAdvisor comments as a... Read more
Key finding: Using structural topic modeling on a car-sharing PSS dataset, this paper identifies latent quality determinants within UGC and categorizes them as positive, negative, or neutral via a novel Mean Rating Proportion metric. It... Read more
Key finding: Ethnographic studies combined with prototype development reveal that journalists incorporate UGC primarily as sources and verification tools but face challenges in judging content veracity. The Pheme project’s dashboard,... Read more
Key finding: Through laboratory and field experiments, this study contrasts instance-based versus class-based data collection designs in crowdsourced UGC, finding instance-based approaches yield higher accuracy, completeness, and novel... Read more

3. How can the quality and veracity of user-generated content be assessed and enhanced, especially for critical applications like journalism and knowledge platforms?

This theme addresses the challenges of ensuring the reliability, accuracy, and overall quality of UGC. It explores interactive quality analytics, verification methodologies, and computational tools including machine learning algorithms and multimedia forensics that support content assessment. These investigations are crucial for mitigating misinformation risks on social and news media and improving content curation and editorial processes.

Key finding: Using structural equation modeling on data from 330 participants, this study reveals a positive relationship between UGC usage, brand trust, and purchase intention. It further identifies that subjective norms, information... Read more
Key finding: The study surveys the state-of-the-art in multimedia forensics for verifying visual UGC in newsrooms, highlighting prevalent challenges such as misinformation spread through manipulated images/videos on social media. It maps... Read more

All papers in User-Generated Content

The Netspeak Obsolescence The Netspeak Obsolescence is a central part of The Miscommunication Trilogy, specifically within The Tower of Babble, Vol. III, a volume devoted to examining the cultural, political, technological, and... more
This study examines the role of social media platforms and digital marketing optimization in enhancing sustainable tourism destination promotion in Bangladesh. A mixed-method research design was adopted integrating quantitative survey... more
Purpose of the Study: This research study aims to examine the effect of user-generated content (UGC) on online fashion purchases among women and how exposure to content, trust and perceived risk explain the digital consumer behavior... more
With the abundant availability of Blogs and reviews marketers are facing the challenge of extracting relevant knowledge from these sources as these insights can be used for marketing intelligence. However, it is uncertain if the topics... more
Social media influencers significantly shape travel trends and traveller behaviour in the digital era. This study explores the dual role of social media influencers in the sustainable tourism landscape: whether they function primarily as... more
Accommodation has been viewed as the largest and most important sector in the tourism industry. This paper provides a systematic review of 371 papers identified in SCOPUS and WOS databases between 2000 and 2019 on P2P accommodation in the... more
Accommodation has been viewed as the largest and most important sector in the tourism industry. This paper provides a systematic review of 371 papers identified in SCOPUS and WOS databases between 2000 and 2019 on P2P accommodation in the... more
Social media acts as the primary catalyst changing how travel destinations are marketed and consumed in the era of digital disruption. This study investigates how the community and managers of Arjasa Traditional Village view the role of... more
This study explores the dynamics of cultural commodification in the tourism development of the Karo region in North Sumatra, Indonesia, an area rich in traditional architecture, rituals, oral arts, and symbolic textiles. Despite its... more
Extended reality (XR), smart destinations, and immersive technologies are redefining global tourism. This foresighting paper explores how African destinations can leverage immersive experiences, digital storytelling, and smart... more
Brands increasingly incorporate cultural symbols and traditional knowledge into products, often without permission or benefit- sharing, raising ethical concerns about cultural appropriation. This chapter examines the intersection of... more
The integration of Artificial Intelligence (AI) into green marketing strategies presents a transformative opportunity for eco-friendly tourism businesses. This study examines the effectiveness of AI-driven marketing techniques in... more
People interact with multimedia every day: reading books, watching television, listening to music, watching movies, conducting research. We organize and structure this multimedia, such that we can easily access it again. We create photo... more
Social networks play a key role in the way people communicate and share information and this paper analyzes various aspects of their use. Through a review of relevant studies, the paper examines how social networks shape users’ behavior... more
Cómo cambiará nuestra mente en las dos próximas décadas al fundirse con la IA Los medios de comunicación se han llenado de agoreros que vaticinan que la inteligencia artificial supondrá un cataclismo para la humanidad. En este clima... more
如果我们将目光过度放在产业经济之上还会 陷入" 泛对策" 的隐忧。 早在 2012 年的" 中国电影 文化国际传播研究" 调研结果中, 海外观众观看中 国电影约只有 36. 4% 的选择是电影院 [2] , 新媒体 端的观影方式早就超越了传统影院。 这一事实在 很多学者的对策中, 都自然理解为要争夺新媒体 平台, 将中国电影投放到各式各样的终端媒介来 拓宽市场, 争取用户。 [3] 可我们如果结合" 后电影" ( post-cinematic) 语境,... more
International Festivals are common in all countries. However countries hosting international festivals are unaware of the expectations and behavior of travellers related to their food choice behavior before their visit. A study was... more
RESUMEN: Propósito. En octubre de 2024 la Comunidad Valenciana sufrió una DANA que produjo uno de los desastres naturales más graves de la historia reciente de España. El objetivo de esta investigación es analizar la producción y el... more
Social media platforms have become a critical component of tourism marketing strategies worldwide. Among these platforms, Facebook remains one of the most influential tools for tourism promotion due to its massive user base, advanced... more
This research seeks to examine the strategies employed by social media travel influencers (SMTIs) in managing their organic and sponsored posts, as well as their interactions with followers. This qualitative study utilized in-depth... more
Srpski: Ovaj dokument predstavlja radni okvir za interaktivnu radionicu pod nazivom "Digitalno pozorište", dizajniranu za populaciju 50+. Projekat nastoji da demistifikuje tehnologiju veštačke inteligencije (AI) kroz praktične primene u... more
Öz: Amaç: İletişim Teknolojileri alanındaki hızlı gelişmelere rağmen, geleneksel bir kitle iletişim aracı olan radyo Uganda'da hâlâ en popüler ve yaygın medya olarak işlev görmektedir. Çünkü radyolar geniş kapsama alanına hitap... more
In recent years, the growing number of Online Travel Review (OTR) platforms and advances in social media and search engine technologies have led to a new way of accessing information for tourists, placing projected Tourist Destination... more
The rapid integration of artificial intelligence into heritage tourism marketing poses challenges to cultural authenticity. Indonesia's 2025 launch of MAiA (Meticulous Artificial Intelligence of Indonesia) pressures sixteen Destination... more
This paper examined the copyright challenges faced by User Generated Content platforms, particularly in the context of increasing digital content creation and sharing. The paper focused on the exponential growth of platforms such as... more
This study examines gender parody on Chinese social media as a viral code through which gender performativity becomes visible, negotiable, and governable. Drawing on Virtual Ethnography and Judith Butler’s theory of performativity, it... more
Cultural festivals have long been anchored in co-located, resource-intensive events, which increasingly raises questions about who can participate, at what environmental cost and with what consequences for cultural integrity in... more
paRa citaR este aRtículo / to cite this aRticle Castillo Pomeda, J. M. ( ). ¿Pasa por YouTube el futuro de la televisión?, Poliantea, 12(22).
The business is not just confined to selling products and services. Customization of products and services according to customer satisfaction has become an integral part of business. Consumer sentiment analysis has become an important... more
A practice of citizens journalism is an alternative form in a process of journalistic work to present information and news which are quick and accurate. Moreover, the advance in technology of communication and information seems to open up... more
Материалы журнала доступны на сайте (articles and issues available at): philology-journal.ru Лингвистические средства создания образа В. В. Путина в английском языке (на материале твиттер-аккаунта Д. Д. Трампа) Кочерган А. М., Родина Е.... more
This study aims to examine Jordanian males' comments on females' physical appearance on Facebook to identify the impoliteness strategies that Jordanian males utilize in online communication. The socio-cultural factors affecting the... more
El ecosistema digital favorece en la actualidad una creciente aparición de publicaciones y plataformas que permiten replantearse la labor del crítico musical, inmerso hoy día en la red de Internet como profesional polivalente, mientras su... more
This study synthesizes 54 empirical studies published between 2014 and 2025 to examine how short-form video and livestreaming platforms reshape attention and marketing outcomes. The evidence shows a structural shift from social-graph... more
November 5 -6 2025 th th 1 creators, algor thm c curat on, and consumer psychology. J ang and Chen (2024) argues that AI-dr ven personal zat on generates d g tal dependency, wh ch, n turn, shapes purchase behav or, and emphas zes that... more
Bu çalışmanın amacı bir çoklu ortam materyali olarak dijital hikâyelerin sosyal bilgiler öğretimindeki yerini ve önemini değerlendirmektir. Teknoloji her geçen gün gelişmektedir. Bu durumun doğal bir sonucu olarak sınıf içerisindeki... more
This research presents a 12+ year empirical analysis of content marketing optimization strategies, examining the evolution from traditional SEO-focused approaches to AI-inclusive methodologies addressing generative search engines and... more
The proliferation of internet technology and the interactive capacities of Web 2.0 have significantly reshaped journalistic practices globally. The emergence of online newspapers in Nigeria has opened the information space to increased... more
Bireysel hafiza, bireysel kimligin gelismesinde temel bir role sahiptir. Bireylerin mevcut bakis acilari, hisleri ve hedefleri, gecmis benliklerini ve hatiralarini ele alis sekillerini etkiler. Bu nedenledir ki, insanlarin mevcut... more
She didn't really make it. She made it but she shouldn't have. She made it but look what she made it about. She made it but she isn't really an artist, and it isn't really art. She made it but it's derivative. She made it but it's... more
Sisabet and Luminosity foreground the torture of both female characters and the feminist spectator in their vid "Women's Work" (2007). Britney Spears's music video "Crazy" is recontextualized in Obsessive24's "Piece of Me" (2008).... more
Research on Airbnb has provided significant evidence that it has an adverse impact on hotel performance. However, the impact of a more recent Airbnb-related phenomenon that remains under-explored is the increasing professionalization of... more
This thesis presents research theorising the use of social network sites (SNS) for the consumption of cultural goods. SNS are Internet-based applications that enable people to connect, interact, discover, and share user-generated content.... more
Information sharing is an important motivation for individuals to join social networking websites (SNSs). One source for the shared information are the posts that are shared in SNS. In this study, we propose a research model that... more
The advent of Web 2.0 has revolutionized the internet, transforming it from a static information repository into a dynamic, interactive, and user-driven ecosystem. This shift has paved the way for social networking sites (SNS) to... more
Дискурс масс-медиа начала 2000х рассматривается как феномен, в значительной степени основанный на триаде "экспрессия - воздействие - манипуляция", определяются некоторые языковые / речевые средства, которые используются СМИ для достижения... more
Продвижение ООО «Шамса-Холдинг» в сети Интернет Автор: Дорогов Илья Дмитриевич, Школа экономики и менеджмента, кафедра маркетинга, коммерции и логистики, группа Б1117-38.03.06 (2). Научный руководитель: Носкова Елена Викторовна, канд.... more
This paper explores how digital innovations, particularly travel applications, contribute to promoting sustainable tourism. By analyzing user-generated content, interface features, and eco-certifications in selected travel apps, this... more
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