I have worked in hospitals for over 2 decades - large and small (including Ascension and other names that are probably well known to Ars) and stuff like this no longer surprises me. There always seems to be a disconnect between the IT departments and the end-users. My daily typical work flow involves logging in (and out) of probably a dozen different computer a day - VPNs, 2FA (I have 5 different authentication apps on my phone), SSO's that rarely works, etc - with wifi that barely works for a simple Teams (ugh) meetings or calling, electronic medical systems are driving doctors and nurses to give up healthcare completely. Critical data and images exchanged between hospitals on CD's (and workstations that dont have CD's anymore). Always fun to login to a system and still have access to the previous users Outlook emails (even though I logged in???), having to restart windows because the previous user didnt logout. In addition, I assume most of the emails that I get at work are either spam/malware or our IT department trying to trick me into falling for a spoofing attempt...so I just delete everything and use Gmail for important stuff (although none of the work computers allow for gmail - so I do it on my phone/laptop - which is tethered since, as mentioned, the wifi is horrible).....and, of course, all the IT folks work remotely or WFH and help desk tickets go right to the trash....ok, rant over
yes, some people like to watch the world burn - but I doubt they are the ones lighting the fires or adding the fuel.