
Mala Dani
A dedicated and accomplished academician with strong commitment to Excellence in Teaching, Learning and Research. As a Chartered Accountant, I believe my Financing and Accounting Expertise can blend perfect with rigorous Professional Knowledge with an academic mindset. Dynamic and enterprising by nature , I believe in Exploring new ideas, driving impactful research, and inspiring students and colleagues alike.
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Papers by Mala Dani
Objective: This research paper seeks to investigate the extent of consumer
awareness towards Green Banking Practices.
Design/methodology/approach: This study centred on the urban area of
Ahmedabad city, where 200 responses were gathered for analysis. The simple
percentage and ANOVA will be used to the extent of consumer awareness
towards Green Banking Practices.
Findings: Our study uncovered a strong awareness among consumers
regarding conventional online and mobile banking services. Nonetheless, a
significant gap in awareness became evident when exploring more specialized
environmentally friendly options. Specifically, our research identified a notable
deficiency in understanding the presence and advantages of Paperless ATM
facilities, Plastic Credit and Debit Cards, Green Bonds, and Green Loans as a
substantial percentage of respondents indicated limited awareness. This
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underscores a concerning disparity in knowledge about these eco-friendly
banking features.
Practical Implications: Financial Institutions should develop targeted
educational campaigns to bridge the awareness gap regarding specialized
Green Banking Services. Clear and accessible information, delivered through
various channels, can help consumers understand the advantages and they
can also focus on the integration of these services. The positive impact can
encourage the consumers for the its promotions. Furthermore, the policy
makers should encourage the initiatives which can motivate institutions to
invest in eco-friendly solutions.
Keywords: Green Banking, CSR, Sustainability, Paperless Banking, e-banking,
Technology adoption